Release notes: Ava video security systems 4.5.3 beta

Last modified: Thursday January 13, 2022.

Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.

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About this release

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This Ava video security system release includes software for the:

  • Ava Aware and Ava Aware video management systems
  • Ava cameras and Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Ava Aware/Ava Aware software version 4.5.3 betaThursday January 13, 2022Ava Aware: 4_5_220112_12429
Ava cameras/Ava cloud-native camera software version 4.5.3 betaThursday January 13, 2022Ava cameras: 4_5_220111_15411

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Ava Aware provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version:
Migrate your Ava Cloud Connectors to Ava Cloud Connectors from the Ava Aware user interface

You can now migrate the Ava Cloud Connectors that form part of your on-premise Ava Aware deployment to become Ava Cloud Connectors that link your third-party cameras into your Ava Aware deployment.

See:

Migrate your Ava Appliances to Alta Cloud Connectors
Avigilon Alta A500 Cloud Connector

4.5.0 beta
Configure Ava Aware cloud to use your own AWS S3 storage

With a suitable license, you can now configure your Ava cameras and ava Cloud Connectors to save your selected video data to your own AWS S3 cloud storage.

See:
Cloud Storage
Configure Alta Video Storage Connect to use external cloud storage

4.5.0 beta
Improvements to timezone-handling in Ava Aware cloud

From Ava Aware cloud 4.5.0, the way in which timezones are handled within your Ava Security video management system has been improved.

Any rules that include cameras in different timezones that were created before this software update need to be checked to ensure the relevant times are as expected.

See:
Alta Video user settings
View live video or play back recorded video
Edit rules

4.5.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
11230An issue where the heatmaps might not be displayed in Map view has been resolved.4.5.3 beta
11202An issue where spinners were being show for Counts where either People or Vehicles had not been set has been resolved. 4.5.3 beta
11139To improve interoperability with third-party RTSP cameras, Ava Aware now also tries using interleaved mode when connecting to an RTSP camera.4.5.3 beta
11098An issue where, when a Counts included multiple cameras, the Alarm contained information from the first camera in the rule, rather than the camera that triggered the rule, has been resolved.4.5.3 beta
11016An issue where the number of Counts being displayed in exported CSV files was double the number shown in the user interface has been resolved.4.5.3 beta
11257An issue where you could not view historical footage from the Aware mobile app for Android has been resolved.4.5.2 beta
11228An issue where, in some circumstances, after upgrading to Ava Aware version 4.5, you could not playback the video from any anomalies since the upgrade has been resolved.4.5.2 beta
11227An issue where the reading and writing of your camera configurations was broken in Ava Aware versions 4.5.0 and 4.5.1 has been resolved. If you have made no camera configuration changes since version 4.4.x, your settings are now correct. If you made any camera configuration changes in either version 4.5.0 or 4.5.1, you should check those setting after upgrading to version 4.5.2 to ensure they are as you expect.4.5.2 beta
11059An issue where, in some circumstances when upgrading an Ava Cloud Connector cluster, all Appliances might fail to correctly restart has been resolved.4.5.2 beta
Ava-602 A vulnerability has been resolved in Ava Aware. 4.5.1 beta
Ava-601 A vulnerability has been resolved in Ava Aware, Ava cameras and Ava Cloud. 4.5.1 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
11168Issue: If you leave the Ava Aware user interface in the background while Ava Aware upgrades, when you return to the interface, the icons are missing.Ava Aware
11106Issue: The auto-exposure settings on the Ava Bullet camera sometimes take a long period of time to adjust to the required exposure.Ava cameras
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Ava Aware
10162Issue: From areas of the Aware user interface where you can set time ranges (such as in Rules or when configuring your cloud backup schedules) you cannot currently set a time-range that crosses two days. For example, you cannot configure a time range from 10:00pm until 6:00am. Ava Aware
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Ava Aware
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Ava Aware
9327

Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm.

Ava Aware cloud
9165Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event.Ava Aware
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Ava Aware
7983Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook.Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. Ava Aware
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. Ava Aware
6242Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. Ava Aware
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Ava Aware
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.

See:
Set Alta camera settings locally and
Change camera settings in Alta Video.

Ava cameras
2151

Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Ava cameras
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Ava Aware