Release notes: Ava video security systems 5.3.1 beta
Last modified: Tuesday September 20, 2022..
Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.
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About this release
(back to top)From 31st December 2022, Ava Security will no longer provide major software and feature updates for standalone on-premises Ava Aware deployments. Ava Aware deployments are not impacted by this announcement.
Refer to: Migrate your Ava Appliances to Alta Cloud Connectors
- Ava Aware and Ava Aware video management systems
- Ava cameras and Ava cloud-native cameras
Installing this release will upgrade Ava Aware and Ava Aware video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware software version 5.3.1 beta | Tuesday September 20, 2022 | Ava Aware: 5_3_220920_14842 |
| Ava cameras/Ava cloud-native camera software version 5.3.1 beta | Tuesday September 20, 2022 | Ava cameras: 5_3_220920_17867 |
These software packages have been released to the Beta Upgrade Channel:
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| New Ava Aware sign-in screen | The design of the Ava Aware log-in screen has been updated. This change allows Ava Security to inform you of new features as they are added to Ava Aware. | 5.3.0 |
| Ava cameras recovery mode | If one of your Ava cameras self-detects an issue and goes into recovery mode, your administrator users will now see a warning banner in the Ava Aware user interface to prompt them to investigate further. | 5.3.0 |
| Improvements to data residency for Ava Cloud Storage | For new deployments created in the Australia cloud region, any video data backed-up to the cloud will be stored within Australian datacenters. | 5.3.0 |
| Ava Quad cameras now also supports the use of LLDP to negotiate PoE+ power requirements | To ensure that the cameras are provided with sufficient power, the Ava Quad cameras can now also use Link Layer Discovery Protocol (LLDP) to negotiate the power requirements between the camera and the PoE+ switch. | 5.3.0 |
| Audit log improvements | The Ava Aware audit logs have been updated to include additional information when users initiate access control events from Ava Aware. | 5.3.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| — | General stability improvements. | 5.3.1 |
| 13984 | An issue where, if the footage exported from Ava Aware included audio, the playback stuttered has been resolved. | 5.3.1 |
| 14093 | An issue where, when you attempted to add Access Control Points (ACPs) from your on-premise Access Control system to non-primary Ava Cloud Connector groups, the ACPs appeared as disconnected or in an error state has been resolved. | 5.3.0 |
| 13981 | An issue where an SD card that was marked as read-only could not be recovered by a reboot has been resolved. | 5.3.0 |
| 13801 | An issue where, when you attempted to add Nedap Access Control Points (ACPs), Ava Aware failed to correctly add the ACPs has been resolved. | 5.3.0 |
| 13778 | An issue where, when you added a new Ava Cloud Connector to your Ava Aware deployment, you had to reboot the Cloud Connector before it was correctly added has been resolved. | 5.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 13738 | Issue: When adding third-party cameras to Ava Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the | Ava Aware |
| 13697 | Issue: When you download audio recorded from some third-party cameras, the audio stutters when played. In addition, when listening to the audio from some third-party cameras via Ava Aware, high levels of static noise are present. | Ava Aware |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Ava Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Ava Aware |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Ava Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Ava Aware |
| 12255 | Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava cloud-native camera with a speaker. | Ava Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Ava Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Ava Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Ava Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Ava Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Ava Aware |
