Release notes: Ava video security systems 5.4.3 beta

Last modified: Wednesday November 30, 2022..

Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.

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About this release

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From 31st December 2022, Ava Security will no longer provide major software and feature updates for standalone on-premises Ava Aware deployments. Ava Aware deployments are not impacted by this announcement.

Refer to: Migrate your Ava Appliances to Alta Cloud Connectors

  • Ava Aware and Ava Aware video management systems
  • Ava cameras and Ava cloud-native cameras

Installing this release will upgrade Ava Aware and Ava Aware video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Ava Aware/Ava Aware software version 5.4.3 betaMonday November 21, 2022Ava Aware: 5_4_221118_15635
Ava cameras/Ava cloud-native camera software version 5.4.3 betaMonday November 21, 2022Ava cameras: 5_4_221118_18686

These software packages have been released to the Beta Upgrade Channel:

What's new

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In this release, Ava Aware provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version
Openpath access control integration now included by defaultIntegration between Ava Aware and the Openpath access control system is now free for all customers and no longer requires a separate license.5.4.1 beta
Improvements to LPR detectionsFollowing customer feedback, Ava Security have made improvements to the way in which license plates are detected. To benefit from these improvements, ensure that your LPR detection zones conform with the updated information given in Considerations when setting up cameras for license plate recognition.
5.4.1 beta
Network interface priority

For deployments that include multi-interface Ava Cloud Connectors, you can now set the interface priority by dragging the relevant interface to the top of the list.

5.4.1 beta
Add Area of focus for Ava Quad and Ava Bullet cameras

When configuring the focus for Ava Quad and Ava Bullet cameras, you can now specify an Area of focus, as you can with Ava Dome cameras.

See:
Define focus area of interest

5.4.1 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version
Ava—709

A vulnerability has been resolved in Ava Aware.

See: Security advisories

5.4.3 beta
14908An issue where, when adding or editing a new user group, changing the Device permission role also reset the selected devices to All cameras has been resolved.5.4.3 beta
14753An issue where, after disabling every disk on a Cloud Connector, you could not enable any of the disks has been resolved.5.4.3 beta
14747An issue where, when exporting video clips from Ava Aware, the download failed, and the deployment restarted has been resolved.5.4.3 beta
14513An issue where the Rules and Search tools in Ava Aware incorrectly reported a "no metadata generated" camera error has been resolved.5.4.3 beta
14485An issue where the bounding box stopped tracking a detected person after you resumed paused video playback has been resolved.5.4.3 beta
14484An issue where Aware could not add new third-party cameras when using new camera credentials has been resolved.5.4.3 beta
Ava—705

A vulnerability has been resolved in Ava Aware.

See: Security advisories

5.4.2 beta
14636An issue where an Ava Quad camera retained only 16 days of recorded video has been resolved.5.4.2 beta
14569An issue where HALO sensors could not be added to Ava Aware has been resolved.5.4.2 beta
14565An issue where Video view panes did not display access control icons for cameras with associated access control points has been resolved.5.4.2 beta
14301An issue where Axis cameras running AXIS OS 11.0.89 or later could not be added to Ava Aware has been resolved.5.4.2 beta
14505An issue where you could not playback from Ava Cloud Storage when the camera was not accessible has been resolved.5.4.1 beta
14504An issue where, after upgrading Ava Aware to 5.4.0 beta, you could not playback video from before the upgrade has been resolved. 5.4.1 beta
13697An issue where, when you downloaded audio recorded from some third-party cameras, the audio stuttered when played back has been resolved.5.4.1 beta
12292An issue where you could not play back recorded audio from cloud backups has been resolved.5.4.1 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
14427Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored.Ava Quad
14122

Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled.

Workaround: Disable Hardware Acceleration from within Chrome. See Browsers supported by Alta Video

Viewing station compatibility
13738

Issue: When adding third-party cameras to Ava Aware using the Automatic protocol option, Ava Aware might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Ava Aware
Due to changes we have made to the way audio is recorded and replayed:
  • Users of the Aware mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Ava Aware 5.0.3 and later at a higher volume than before.
  • Users of the Aware mobile app for Android version 2.9.1 and later will hear the audio recorded from Ava Aware 4.9.7 and earlier at a lower volume than before.
Aware mobile app for Android
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Ava Aware
12738Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map.Ava Aware
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Ava Aware
12255Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava cloud-native camera with a speaker.Ava Aware
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Ava Aware
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Ava Aware
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Ava Aware
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Ava Aware
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Ava Aware