Release notes: Ava cameras 3.0.3 beta

Last modified: Wednesday September 30, 2020.

Learn about new features, fixes and any issues found in testing for the Ava cameras beta software.

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About this release

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This software forms part of the Ava cameras releases.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Ava cameras software version 3.0.3 beta
(Released to the Beta Upgrade channels)
September 30, 2020

Ava cameras: 3_0_200930_10388

This release of the Ava cameras software should be used in-conjunction with the released versions (3.0.3 or later) of the Ava Aware video management system.

What's new

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This release includes the new features for the on-board camera software for the Avigilon Ava cameras. See Cameras for Alta Video and our for more information about the Avigilon Alta range of cameras.

Table 2 – New features — Ava cameras software release

FeatureDescriptionAdded in
Ava cloud-native cameras

The Ava cameras range has been expanded to include cloud versions of both the Dome and Avigilon Ava 360 cameras. These cameras are viewable from the Ava Aware deployments.

See:
Cameras for Alta Video
Add cameras by QR code or Alta Key

Ava cameras 3.0.0
Dome alignment LEDs now enabled

The Dome cameras include LEDs to help align the camera during installation. These alignment LEDs have now been enabled.

See Status LEDs on Alta cameras

Ava cameras 3.0.0
General stability improvementsImprovements and a bugfix have been made to HDR mode.Ava cameras 1.5.1
Ava re-brandingThe Ava cameras have been re-branded to become Ava cameras. The Dome becomes Ava Dome, and the Avigilon Ava 360 is now the Ava 360.Ava cameras 1.5.0

Resolved issues

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These issues have been resolved:

Table 3 – Resolved issues

ReferenceResolutionResolved in
6559An issue where free space on the internal storage was not correctly reclaimed has been resolved.Ava cameras 3.0.3
Stability improvements for the Ava cloud-native cameras.Ava cameras 3.0.2
6435An issue where errors in the local storage for Ava cloud-native cameras led to the cameras not being able to store data has been resolved.Ava cameras 3.0.1
6419An issue where, on some pre-production Ava cloud-native cameras, upgrading to 3.0.0 led to the cameras not recording any video has been resolved.Ava cameras 3.0.1
2950An issue: If you repeatedly use the Ava cameras auto-focus feature, either from the Ava camera software, or from the Ava Awarevideo management system user interfaces, the focus achieved might be blurred has been resolved.Ava cameras 3.0.0

Known issues

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During testing, we have found the following issues in these releases.

These Beta feature software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 4 – Known issues — Ava camera software

ReferenceIssue
6537Issue: Ava cloud-native cameras require NTP access to synchronize their internal clocks. Failure to access NTP could lead to recording being unreliable when the camera is power-cycled.
6380

Issue: On the Ava cloud-native cameras, bookmarks are deleted by the regular storage maintenance. For example, on a camera with 30 day retention, any bookmarks from 31 days ago are deleted.

Workaround: Regularly export any bookmarks, in .mp4 format, and store them locally.

6242Issue: When attempting to view live or playback video recorded from Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly.
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.
See:
Set Alta camera settings locally and
Change camera settings in Alta Video

5017

Issue: In the current Ava cameras software, under some lighting conditions Ava cameras that have HDR enabled might display excessive visible noise.

Workaround: Disable HDR if this symptom is observed.

5013

Issue: Attempting to upgrade your Ava camera by manually installing a local copy of the upgrade package leads to the upgrade being unsuccessful and the "This file is too big" error notice being displayed.

Workaround: Upgrade your Ava cameras using the automatic prompts from within Ava Aware, or by using the Firmware upgrade options in the Ava Aware Devices | Settings pane.

3779Issue: By design, Ava cameras ship without default credentials. For versions of Ava Aware prior to Ava Aware 1.4, if you do not manually configure a username and password during the camera installation, you cannot add the Ava camera to Ava Aware.
Workaround: Either ensure that Ava Aware is at version 1.4 or later, or manually add a username and password to your Ava camera and use these credentials when connecting to Ava Aware.
See Set Alta camera system settings locally
2930Issue: When upgrading the software on your Ava cameras, the Ava Aware video management system reports a video error, rather than that the device is being upgraded.
2910Issue: On occasion, Ava cameras enter IR mode too early.
2151

Issue: If you manually change the IP address of your Dome camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.