Release notes: Alta Video 2.5.0 beta

Last modified: Wednesday August 19, 2020.

Learn about new features, fixes and any issues found in testing for the Alta Video software.

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About this release

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The Alta Video software provides the features for your Alta video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Aware video management system software
version 2.5.0 beta
(Released to the Beta Upgrade channel)
August 19, 2020Aware: 200819_07171

What's new

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In this release, Alta Video provides the following features:

Table 2 – New features — Aware video management system software release

FeatureDescriptionAdded in
Ava re-brandingThe Avigilon Alta Alta Video video management system software has been re-branded to become Alta Video. Aware 2.5.0
Video view improvements

You can now drag a site onto a pane in Video view. The cameras from this site will then rotate based on the most interesting feed. This is particularly useful for clustered deployments where an Operator might only be interested in the camera feeds for one site.

See Create your Video views

Aware 2.5.0
Configure SSH and Audio Analytics for Ava cameras from Aware

Using the Aware Devices tool, select multiple Ava cameras and bulk configure Secure Shell (SSH) access, and the use of the Ava camera microphone arrays for audio analytics.

SeeChange camera settings in Alta Video

Aware 2.5.0
Browser compatibility — use the Microsoft Edge browser to view the Aware user interfaceIn addition to using the Chrome browser, you can now view the Aware user interface using the Chromium-based Microsoft Edge browser (version 79 or later). Aware 2.5.0
Video adjustments for devices

Use the improved Video adjustments dialog to tune the video feed from your cameras.

See Adjust camera video parameters from Alta Video

Aware 2.5.0
Panoramic view improvementsThe sensitivity of the zoom has been improved in the Globe panoramic dewarp view.Aware 2.5.0
Default saved Video view

Each Aware User can now configure their preferred default Video view. Once set, this view is displayed each time that User logs into Alta Video and opens Video view.

See:
Create your Video views and
Select your Views in Video view

Alta Video 2.4.0
Improved Area of interest settings

In the Counts, Search and Rules tools, the Area of interest settings now allows you to define non-rectangular areas.

See:
Create rules for appearance
Create rules for loitering
Search by appearance
Search for loitering
Create live counts of objects in view

Alta Video 2.4.0
Allow SMTP setting to be configured with blank credentials

To enable you to connect to SMTP relays, for example, to G Suite, you can now leave the Username and Password blank for the SMTP servers you define.

Alta Video 2.4.0
Configure the retention periods for your Counts information

You can define different retention periods for Counts information.

Alta Video 2.4.0
When connecting Avigilon Ava cameras to Alta Video encryption is set to On

All Avigilon Ava cameras now use encrypted communications to Alta Video.

Alta Video 2.4.0
Go to full-screen by double-clicking on mapsIn places in the Alta Video user interface where maps are displayed, you can go to full-screen mode by double-clicking on the map.Alta Video 2.4.0
Search tool improvementsThis release introduces more options for defining the time periods in the Search tool.Alta Video 2.4.0

Resolved issues

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These issues have been resolved in this release:

Table 3 – Resolved issues

ReferenceResolutionResolved in
5931

An issue where, when Users with the Operator Role used the Alta Video mobile apps (both Android and iOS), they did not receive notifications when rules triggered has been resolved.

Aware 2.5.0
5719

An issue where the date picker tool sometimes did not retain the dates you selected has been resolved.

Aware 2.5.0
5664An issue where, when applying a rotation to a panoramic camera, some views and operations are based on the original view, rather than the rotated image has been resolved.Aware 2.5.0
5443 An issue where you could not upgrade a cluster if a node within the Appliance group was disconnected has been resolved.Aware 2.5.0
4513An issue where, if you configured a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video showed all counts as being from a single source has been resolved.Aware 2.5.0
Ava—299 A vulnerability has been resolved in Alta Video. Alta Video 2.4.2
Ava—298 A vulnerability has been resolved in Alta Video. Alta Video 2.4.2
5950An issue where Users with only Delete time templates and webhooks could not exit the Delete Webhooks dialog has been resolved.Alta Video 2.4.2
5829An issue where the Smart Presence icons on the Map view did not disappear when a person or vehicle moved out of the camera view has been resolved.Alta Video 2.4.2
5780An issue where Smart Presence did not accurately track the location of people and vehicles in Map view from panoramic cameras has been improved.Alta Video 2.4.2
5738An issue where Users with default Operator permissions no longer had access to the Saved clips tool has been resolved.Alta Video 2.4.1
5725An issue where, when carrying out Searchs using the Repeated time frame options, the search results where not returned in the expected order has been resolved.Alta Video 2.4.1
5674An issue where, if you had opened multiple Video views, when adding cameras, the Video view was not correctly named has been resolved.Alta Video 2.4.1
Ava—295 A vulnerability has been resolved in Alta Video. Alta Video 2.4.0

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in this release.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.

Table 4 – Known issues — Alta Video video management system

ReferenceIssue
5954

Issue: Users with Devices | View device information and Rules | Add/Edit rules permissions cannot see the device list.

Workaround: Adding the Counts | Add/Edit areas permission enables the device list to be viewed.

5739

Issue: When first viewing the Alta Video user interface in Chrome versions 84 or 85, some of the icons might not load correctly. This issue has been filed against the Chrome browser.

Workaround: Update to the latest version of the Chrome browser.

6033Issue: When zooming into a panoramic camera, sometimes the zoomed view and area shown in the thumbnail do not match.
5626Issue: The new Counts retention settings are visible to users with only View Counts permissions.
5461Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5443 Issue: If a node within a Appliance group is disconnected, you cannot upgrade the cluster.
5421

Issue: To send an email with a password reset link, you must either have Remote Access enabled, or have correctly configured the External URL.

See Manage Alta Video user access

5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See Local RTSP streams

4668Issue: When attempting to replace a camera in Alta Video, any attempt to change the device credentials are not correctly actioned.
4513Issue: If you configure a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video currently shows all counts as being from a single source.
3748Issue: On occasion, the Avigilon Alta analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown.
GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.