Release notes: Alta Video 2.5.2 beta
Last modified: Monday September 07, 2020.
Learn about new features, fixes and any issues found in testing for the Alta Video software.
To receive notifications about new software releases and vulnerability advisories, subscribe at Avigilon Alta - Software updates and security advisories.
About this release
(back to top)The Alta Video software provides the features for your Alta video security systems.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 2.5.2 (Released to the | September 7, 2020 | Aware: 200904_07326 |
What's new
(back to top)As part of the rebranding to Alta Video, all outbound connections from your video management system to the Alta Cloud are now made to https://aware.ava.uk and its subdomains.
In this release, Ava Aware provides the following features:
| Feature | Description | Added in |
|---|---|---|
| Ava re-branding | The Vaion vcore video management system software has been re-branded to become Alta Video. | Alta Video 2.5.0 |
| Video view improvements | You can now drag a site onto a pane in Video view. The cameras from this site will then rotate based on the most interesting feed. This is particularly useful for clustered deployments where an Operator might only be interested in the camera feeds for one site. | Alta Video 2.5.0 |
| Configure SSH and Audio Analytics for Ava cameras from Aware | Using the Aware Devices tool, select multiple Ava cameras and bulk configure Secure Shell (SSH) access, and the use of the Ava camera microphone arrays for audio analytics. | Alta Video 2.5.0 |
| Browser compatibility — use the Microsoft Edge browser to view the Aware user interface | In addition to using the Chrome browser, you can now view the Aware user interface using the Chromium-based Microsoft Edge browser (version 79 or later). | Alta Video 2.5.0 |
| Video adjustments for devices | Use the improved | Alta Video 2.5.0 |
| Panoramic view improvements | The sensitivity of the zoom has been improved in the Globe panoramic dewarp view. | Alta Video 2.5.0 |
| Default saved Video view | Each Aware User can now configure their preferred default Video view. Once set, this view is displayed each time that User logs into Alta Video and opens Video view. See: | vcore 2.4.0 |
| Improved Area of interest settings | In the Counts, Search and Rules tools, the Area of interest settings now allows you to define non-rectangular areas. See: | vcore 2.4.0 |
| Allow SMTP setting to be configured with blank credentials | To enable you to connect to SMTP relays, for example, to G Suite, you can now leave the | vcore 2.4.0 |
| Configure the retention periods for your Counts information | You can define different retention periods for Counts information. See | vcore 2.4.0 |
| When connecting Avigilon Ava cameras to vcore encryption is set to On | All Avigilon Ava cameras now use encrypted communications to Alta Video. See: | vcore 2.4.0 |
| Go to full-screen by double-clicking on maps | In places in the vcore user interface where maps are displayed, you can go to full-screen mode by double-clicking on the map. | vcore 2.4.0 |
| Search tool improvements | This release introduces more options for defining the time periods in the Search tool. | vcore 2.4.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in |
|---|---|---|
| 6162 | An issue in the anomaly detection that could cause the system to run out of memory and restart has been resolved. | Alta Video 2.5.2 |
| 6079 | An issue where the Spherical dewarp lagged, especially for 4k streams, has been resolved. | Alta Video 2.5.2 |
| 6066 | An issue where recording could stop has been resolved. | Alta Video 2.5.1 |
| 6012 | An issue where, in systems with cameras configured with low bit-rates, recording could stop has been resolved. | Alta Video 2.5.1 |
| 5719 | An issue where the date picker tool sometimes did not retain the dates you selected has been resolved. | Alta Video 2.5.0 |
| 5664 | An issue where, when applying a rotation to a panoramic camera, some views and operations are based on the original view, rather than the rotated image has been resolved. | Alta Video 2.5.0 |
| 5443 | An issue where you could not upgrade a cluster if a node within the Appliance group was disconnected has been resolved. | Alta Video 2.5.0 |
| 4513 | An issue where, if you configured a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video showed all counts as being from a single source has been resolved. | Alta Video 2.5.0 |
| 6025 | An issue where newly added devices did not show in the user interface until you closed and reopened the Devices tool has been resolved. | Alta Video 2.5.0 |
| 6008 | An issue where all the third-party cameras connected to one server in a cluster stopped recording has been resolved. | Alta Video 2.5.0 |
| 5971 | An issue where, in a clustered server deployment, you could not export video from clustered servers other than the primary server has been resolved. | Alta Video 2.5.0 |
| 5931 | An issue where, when Users with the Operator Role used the Alta Video mobile apps (both Android and iOS), they did not receive notifications when rules triggered has been resolved. | Alta Video 2.5.0 |
| Ava—299 | A vulnerability has been resolved in Alta Video. | vcore 2.4.2 |
| Ava—298 | A vulnerability has been resolved in Alta Video. | vcore 2.4.2 |
| 5950 | An issue where Users with only | vcore 2.4.2 |
| 5829 | An issue where the Smart Presence icons on the Map view did not disappear when a person or vehicle moved out of the camera view has been resolved. | vcore 2.4.2 |
| 5780 | An issue where Smart Presence did not accurately track the location of people and vehicles in Map view from panoramic cameras has been improved. | vcore 2.4.2 |
| 5738 | An issue where Users with default Operator permissions no longer had access to the Saved clips tool has been resolved. | vcore 2.4.1 |
| 5725 | An issue where, when carrying out Searchs using the | vcore 2.4.1 |
| 5674 | An issue where, if you had opened multiple Video views, when adding cameras, the Video view was not correctly named has been resolved. | vcore 2.4.1 |
| Ava—295 | A vulnerability has been resolved in Alta Video. | vcore 2.4.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in this release.
These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.
| Reference | Issue |
|---|---|
| 6147 | Issue: When changing the layout in Video view, the existing panes are not shown immediately and appear after a few seconds. |
| 5954 | Issue: Users with Workaround: Adding the |
| 5817 | Issue: In Alta Video, you can rotate the view from an Avigilon Ava camera in 90° steps. However, from the Avigilon Ava camera software, you can only rotate the view in 180° steps. Attempting to apply rotations from both the Alta Video software and from the Avigilon Ava camera software can cause the camera rotation to become out of sync. |
| 5739 | Issue: When first viewing the Alta Video user interface in Chrome versions 84 or 85, some of the icons might not load correctly. This issue has been filed against the Chrome browser. Workaround: Update to the latest version of the Chrome browser. |
| 6033 | Issue: When zooming into a panoramic camera, sometimes the zoomed view and area shown in the thumbnail do not match. |
| 5626 | Issue: The new Counts retention settings are visible to users with only |
| 5461 | Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve. |
| 5443 | Issue: If a node within a Appliance group is disconnected, you cannot upgrade the cluster. |
| 5421 | Issue: To send an email with a password reset link, you must either have Remote Access enabled, or have correctly configured the External URL. |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera. |
| 4668 | Issue: When attempting to replace a camera in Alta Video, any attempt to change the device credentials are not correctly actioned. |
| 4513 | Issue: If you configure a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video currently shows all counts as being from a single source. |
| 3748 | Issue: On occasion, the Avigilon Alta analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown. |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics. |
