Release notes: Ava video security systems 4.5.1 beta

Last modified: Monday January 31, 2022.

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

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About this release

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This Ava video security system release includes software for the:

  • Alta Video and Alta Video video management systems
  • Avigilon Ava cameras and Avigilon Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video/Alta Video software version 4.5.1 betaFriday December 17, 2021.Alta Video: 4_5_211217_12304
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.5.1 betaFriday December 17, 2021.Avigilon Ava cameras: 4_5_211217_15313

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Alta Video provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version:
Migrate your Alta Cloud Connectors to Alta Cloud Connectors from the Alta Video user interface

You can now migrate the Alta Cloud Connectors that form part of your on-premise Alta Video deployment to become Alta Cloud Connectors that link your third-party cameras into your Alta Video deployment.

See:

Migrate your Ava Appliances to Alta Cloud Connectors
Avigilon Alta A500 Cloud Connector

4.5.0 beta
Configure Alta Video Cloud to use your own AWS S3 storage

With a suitable license, you can now configure your Avigilon Ava cameras and ava Cloud Connectors to save your selected video data to your own AWS S3 cloud storage.

See:
Cloud Storage
Configure Alta Video Storage Connect to use external cloud storage

4.5.0 beta
Improvements to timezone-handling in Alta Video Cloud

From Alta Video Cloud 4.5.0, the way in which timezones are handled within your Avigilon Alta video management system has been improved.

Any rules that include cameras in different timezones that were created before this software update need to be checked to ensure the relevant times are as expected.

See:
Edit your local Alta Video Settings
View live video or play back recorded video
Edit rules

4.5.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
Ava-602 A vulnerability has been resolved in Alta Video. 7.2.5
Ava-601 A vulnerability has been resolved in Alta Video, Avigilon Ava cameras and Alta Cloud. 7.2.5

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
11228Issue: In some rare circumstances, after upgrading to Alta Video 4.5, you might not be able to play back any new anomalies.Alta Video
11227Issue: Any recent changes you made to your Avigilon Ava camera configurations will not be reflected in the current configuration.Alta Video
11168Issue: If you leave the Alta Video user interface in the background while Alta Video upgrades, when you return to the interface, the icons are missing.Alta Video
11106Issue: The auto-exposure settings on the Avigilon Ava Bullet camera sometimes take a long period of time to adjust to the required exposure.Avigilon Ava cameras
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10162Issue: From areas of the Aware user interface where you can set time ranges (such as in Rules or when configuring your cloud backup schedules) you cannot currently set a time-range that crosses two days. For example, you cannot configure a time range from 10:00pm until 6:00am. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Alta Video
9327

Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm.

Alta Video Cloud
9165Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event.Alta Video
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Alta Video
7983Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook.Avigilon Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. Alta Video
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. Alta Video
6242Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. Avigilon Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. Alta Video
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Alta Video
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.

See:
Set Alta camera settings locally and
Change camera settings in Alta Video.

Avigilon Ava cameras
2151

Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Avigilon Ava cameras
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video