Release notes: Ava video security systems 4.5.3 beta
Last modified: Thursday January 13, 2022.
Learn about new features, fixes and any issues found in testing for the Alta video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 4.5.3 | Thursday January 13, 2022 | Alta Video: 4_5_220112_12429 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.5.3 | Thursday January 13, 2022 | Avigilon Ava cameras: 4_5_220111_15411 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Migrate your Alta Cloud Connectors to Alta Cloud Connectors from the Alta Video user interface | You can now migrate the Alta Cloud Connectors that form part of your on-premise Alta Video deployment to become Alta Cloud Connectors that link your third-party cameras into your Alta Video deployment. See:
| 4.5.0 |
| Configure Alta Video Cloud to use your own AWS S3 storage | With a suitable license, you can now configure your Avigilon Ava cameras and ava Cloud Connectors to save your selected video data to your own AWS S3 cloud storage. See:
| 4.5.0 |
| Improvements to timezone-handling in Alta Video Cloud | From Alta Video Cloud 4.5.0, the way in which timezones are handled within your Avigilon Alta video management system has been improved. Any rules that include cameras in different timezones that were created before this software update need to be checked to ensure the relevant times are as expected. See:
| 4.5.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 11230 | An issue where the heatmaps might not be displayed in Map view has been resolved. | 4.5.3 |
| 11202 | An issue where spinners were being show for Counts where either People or Vehicles had not been set has been resolved. | 4.5.3 |
| 11139 | To improve interoperability with third-party RTSP cameras, Alta Video now also tries using interleaved mode when connecting to an RTSP camera. | 4.5.3 |
| 11098 | An issue where, when a Counts included multiple cameras, the Alarm contained information from the first camera in the rule, rather than the camera that triggered the rule, has been resolved. | 4.5.3 |
| 11016 | An issue where the number of Counts being displayed in exported CSV files was double the number shown in the user interface has been resolved. | 4.5.3 |
| 11257 | An issue where you could not view historical footage from the Alta Video mobile app for Android has been resolved. | 4.5.2 |
| 11228 | An issue where, in some circumstances, after upgrading to Alta Video version 4.5, you could not playback the video from any anomalies since the upgrade has been resolved. | 4.5.2 |
| 11227 | An issue where the reading and writing of your camera configurations was broken in Alta Video versions 4.5.0 and 4.5.1 has been resolved. If you have made no camera configuration changes since version 4.4.x, your settings are now correct. If you made any camera configuration changes in either version 4.5.0 or 4.5.1, you should check those setting after upgrading to version 4.5.2 to ensure they are as you expect. | 4.5.2 |
| 11059 | An issue where, in some circumstances when upgrading an Alta Cloud Connector cluster, all Appliances might fail to correctly restart has been resolved. | 4.5.2 |
| Ava-602 | A vulnerability has been resolved in Alta Video. | 4.5.1 |
| Ava-601 | A vulnerability has been resolved in Alta Video, Avigilon Ava cameras and Alta Cloud. | 4.5.1 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 11168 | Issue: If you leave the Alta Video user interface in the background while Alta Video upgrades, when you return to the interface, the icons are missing. | Alta Video |
| 11106 | Issue: The auto-exposure settings on the Avigilon Ava Bullet camera sometimes take a long period of time to adjust to the required exposure. | Avigilon Ava cameras |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10162 | Issue: From areas of the Aware user interface where you can set time ranges (such as in Rules or when configuring your cloud backup schedules) you cannot currently set a time-range that crosses two days. For example, you cannot configure a time range from 10:00pm until 6:00am. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed. | Alta Video |
| 9327 | Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm. | Alta Video Cloud |
| 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Alta Video |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. See:
| Alta Video |
| 5253 | Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces. See:
| Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
