Release notes: Ava video security systems 5.3.2 beta
Last modified: Wednesday September 28, 2022.
Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.
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About this release
(back to top)From 31st December 2022, Avigilon Alta will no longer provide major software and feature updates for standalone on-premises Alta Video deployments. Alta Video deployments are not impacted by this announcement.
Refer to: Migrate your Ava Appliances to Alta Cloud Connectors
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 5.3.2 beta | Wednesday September 28, 2022 | Alta Video: 5_3_220927_14924 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.3.2 beta | Wednesday September 28, 2022 | Avigilon Ava cameras: 5_3_220927_17949 |
These software packages have been released to the Beta Upgrade Channel:
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| New Alta Video sign-in screen | The design of the Alta Video log-in screen has been updated. This change allows Avigilon Alta to inform you of new features as they are added to Alta Video. | 5.3.0 |
| Avigilon Ava cameras recovery mode | If one of your Avigilon Ava cameras self-detects an issue and goes into recovery mode, your administrator users will now see a warning banner in the Alta Video user interface to prompt them to investigate further. | 5.3.0 |
| Improvements to data residency for Alta Cloud Storage | For new deployments created in the Australia cloud region, any video data backed-up to the cloud will be stored within Australian datacenters. | 5.3.0 |
| Avigilon Ava Quad cameras now also supports the use of LLDP to negotiate PoE+ power requirements | To ensure that the cameras are provided with sufficient power, the Avigilon Ava Quad cameras can now also use Link Layer Discovery Protocol (LLDP) to negotiate the power requirements between the camera and the PoE+ switch. | 5.3.0 |
| Audit log improvements | The Alta Video audit logs have been updated to include additional information when users initiate access control events from Alta Video. | 5.3.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 14182 | An issue where, in some cases, Alta Video continued to attempt to connect to access control servers after they had been removed from the deployment has been resolved. | 5.3.2 |
| 14152 | An issue where, in some rare circumstances, the permissions for new users was not synchronized between all systems has been resolved. | 5.3.2 |
| 14151 | An issue where in some deployment configurations, heatmap data from some cameras was not available in Map view has been resolved. | 5.3.2 |
| 14139 | An issue where, in some deployment configurations, Alta Video did not correctly remove all connections from Disruptive Technologies cloud has been resolved. This issue meant that all available connections were used up and new connections could not be made. This in turn led to no sensor data being received from Disruptive Technologies sensors. | 5.3.2 |
| — | General stability improvements. | 5.3.1 |
| 13984 | An issue where, if the footage exported from Alta Video included audio, the playback stuttered has been resolved. | 5.3.1 |
| 14093 | An issue where, when you attempted to add Access Control Points (ACPs) from your on-premise Access Control system to non-primary Alta Cloud Connector groups, the ACPs appeared as disconnected or in an error state has been resolved. | 5.3.0 |
| 13981 | An issue where an SD card that was marked as read-only could not be recovered by a reboot has been resolved. | 5.3.0 |
| 13801 | An issue where, when you attempted to add Nedap Access Control Points (ACPs), Alta Video failed to correctly add the ACPs has been resolved. | 5.3.0 |
| 13778 | An issue where, when you added a new Alta Cloud Connector to your Alta Video deployment, you had to reboot the Cloud Connector before it was correctly added has been resolved. | 5.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| 13697 | Issue: When you download audio recorded from some third-party cameras, the audio stutters when played. In addition, when listening to the audio from some third-party cameras via Alta Video, high levels of static noise are present. | Alta Video |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Alta Video |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
