Release notes: Alta Video 5.8.3 beta

Last modified: Friday July 24, 2020.

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

To receive notifications about new software releases and vulnerability advisories, subscribe at Avigilon Alta - Software updates and security advisories.

Aware Beta Program

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The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://www.avasecurity.com/video/aware-beta-program.

About this release

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Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Alta Video software version 5.8.3 betaThursday April 27, 2023Alta Video: 5_8_230426_17096
Avigilon Ava cameras software version 5.8.3 betaThursday April 27, 2023Avigilon Ava cameras: 5_8_230426_20409

What's new

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In this release, Alta Video provides the following features:

FeatureDescriptionAdded in version
Share Video view with specific users

When configuring a Video view, you can choose to share it with specific users.

See: Create your Video views

5.8.0 beta
Trigger Rules per object

Configure rules so that they trigger each time that an object is detected.

See:
Create rules for appearance
Create rules for line-crossing
Create rules for loitering

5.8.0 beta
European region for Avigilon Alta access control system integrations

Alta Video supports the new European region for Avigilon Alta access control system integrations.

See:
Alta Video integration with Alta Access
Add Alta Access systems to Alta Video

5.8.0 beta
Enable RTSP and RTSPS controls for Avigilon Ava cloud-native cameras

Avigilon Ava cloud-native cameras now support sending a local RTSPS stream. This can be enabled and disabled independently from the existing RTSP option.

See: Configure Avigilon Ava cloud camera RTSP streams

5.8.0 beta
Improved audit logging

The audit logging has been updated to now also log the start and end times for when a user is viewing live footage. You can view or download audit logs for Configuration events or Viewing events.

See: View or download Alta Video audit logs

5.8.0 beta
Improvements in editing external viewers

Provide operators with permission to edit external viewers. Additional user groups can be given the permission to edit external viewers without needing to have the permission to edit all users. The Manage external viewers permission, located in the Users > User groups > System permissions > Users options, enables operators to create a new one time password for the external viewer.

See: Create User groups

5.8.0 beta
New License Plate Recognition (LPR) permissions

Provide operators with permissions to search for LPR-based events. The View LPR list contents and Manage license plate lists permission are included in the Users > User groups > System permissions > Rules options.

See: Create User groups

5.8.0 beta
Webhook improvements

You can now access and configure webhooks from Rules , without navigating through individual rule settings.

See: Create webhooks to send Alta Video notifications

5.8.0 beta
Renew incoming webhook URLs

Sensor integrations to Alta Video use webhooks from the sensors to ingest information into Alta Video. You can now update the webhook URL for existing sensor integrations.

See:
Renew the webhook URL for Disruptive Technologies sensors
Renew the webhook URL for IPVideo Corporation Halo sensors
Renew the webhook URL for generic sensor integrations

5.8.0 beta
Improvements to Wall cutting on Advanced Field of View (Advanced FoV)When configuring Advanced Field of View for your cameras, Alta Video now better interacts with walls drawn on Map view, to help prevent people or vehicle dots being drawn in incorrect locations.5.8.0 beta
Deep link to video from Devices

You can now manually create a URL to enable other system users to view video from a specific device at a specific time.

See:
Create URLs that link to video at a specific time

5.8.0 beta
API to show domains to add to firewall allow list

For networks where you cannot use wildcard firewall configurations, you can interrogate the Alta Video API to create a list of the currently-used domains.

See: Domains and ports used by Alta Video

5.8.0 beta

Resolved issues

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These issues have been resolved in this release:

ReferenceResolutionResolved in version
16913An issue where, in some circumstances, Avigilon Ava cameras might show instability and enter Recovery mode has been resolved.5.8.3 beta
16892An issue where you could not set an Access control connection rule for cloud access control systems has been resolved.5.8.3 beta
16779An issue where you could not export footage from Onvif cameras that is stored in the Avigilon Alta cloud has been resolved.5.8.3 beta
16761An issue where, when viewing pop-out Video view screens, refreshing the screens could cause the pop-out views to close or to stop updating has been resolved.5.8.3 beta
13561An issue where Avigilon Ava cameras could show No metadata generated has been resolved.5.8.3 beta
16859An issue where, in some circumstances, the zoom level on Avigilon Ava Bullet cameras was incorrectly reset after a software upgrade has been resolved.5.8.2 beta
16764An issue where Avigilon Ava 360 cameras could show a yellow cast in some situations has been improved.5.8.2 beta
12738An issue where heatmaps could be incorrectly positioned in Map view has been resolved.5.8.2 beta
Alta-Aware-790

A vulnerability has been resolved in Alta Video and Avigilon Ava cameras.

See: Security advisories

5.8.1 beta
16523An issue where, for some third-party cameras, Alta Video incorrectly reset the camera Type has been resolved.5.8.1 beta
12359An issue where attempting to view RTSP streams resulted in the streams freezing after 1 minute has been resolved.5.8.1 beta
16792An issue where, if you added information to the License plate groups > NOTES field, the information erroneously overwrote the details in LICENSE PLATE ID has been resolved.5.8.0 beta
16744An issue where Alta Video could not view the RTSP streams from some Samsung Techwin cameras has been resolved.5.8.0 beta
16733An issue where attempting to view Devices > Detailed information for a disconnected camera caused you to be logged out of the Alta Video user interface has been resolved.5.8.0 beta
16725An issue where the Triggered Alarm field did not always show correctly in Events > License Plate has been resolved.5.8.0 beta
16508An issue where you did not receive an error if you attempted to add an Avigilon Ava camera without on-board storage and cloud connectivity to a cloud-only Alta Video deployment has been resolved.5.8.0 beta
16287An issue where including white space after your username caused issues logging in has been resolved.5.8.0 beta
14822An issue where, when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it did not automatically upgrade has been resolved.5.8.0 beta
13354An issue where the timezone was incorrectly calculated when generating the count information to include in exported .csv files has been resolved.5.8.0 beta
12319An issue where, in some circumstances, anomalies did not end when expected has been resolved. 5.8.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware

Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations.

Alta Video

16626Issue: In some situations, any configured line counts could reset to zero after an system upgrade.Alta Video
16234Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding.Avigilon Ava cameras
16184Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search.Alta Video
15566Issue: The Counts tool might take some time to update with count data.Alta Video
14427Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored.Avigilon Ava Quad
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Avigilon Ava Flex
13738

Issue: When adding third-party cameras to Alta Video using the Automatic protocol option, Alta Video might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Alta Video
Due to changes we have made to the way audio is recorded and replayed:
  • Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
  • Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.
Alta Video mobile app for Android
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Alta Video
12255Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker.Alta Video
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Alta Video
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video