Release notes: Alta Video 5.9.3 beta
Last modified: Wednesday May 31, 2023
Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.
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Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://www.avasecurity.com/video/aware-beta-program.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 5.9.3 beta | Wednesday May 31, 2023 | Alta Video: 5_9_230531_17270 |
| Avigilon Ava cameras software version 5.9.3 beta | Wednesday May 31, 2023 | Avigilon Ava cameras: 5_9_230531_20652 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Labels | You can now add labels to sites, groups, and devices and assign labels to user groups and roles to grant permissions to access devices. A future release will add search and filter options to enable the selection of labeled sites, groups, and devices for various features. See: | 5.9.0 |
| Improved audit logging | The audit logging has been updated to now also log the start and end times for when a user views recorded footage. You can view or download audit logs for | 5.9.0 |
| Automatic password rotation for Avigilon Ava cameras and Alta Cloud Connectors | Passwords for Avigilon Ava cameras and Alta Cloud Connectors are now rotated daily. | 5.9.0 |
| Advanced Rule options for overlapping detections | You can now configure appearance Rules so that they trigger when the detection area contains the entire object, the majority of the object, or any part of the object. | 5.9.0 |
| Improvements to connectivity tests | The Alta Video connectivity tests for Avigilon Ava cameras and Alta Cloud Connectors now include reachability tests to ensure the cameras or Cloud Connectors can connect to all the services they need. See: Test network connectivity for Avigilon Ava Cameras or Alta Cloud Connectors | 5.9.0 |
| Improved formatting of exported audit logs | Timestamps are now human readable, and the audit log format has been improved. | 5.9.0 |
| Note field added to sensor accounts | An additional text field is available for | 5.9.0 |
| Open a new video view directly from a listed camera | You can now open a new 1x1 video view by right-clicking on a camera listed in Video view. | 5.9.0 |
| Alphabetical listing of site names | Site names in the Devices tool now list alphabetically. | 5.9.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 17350 | An issue where the Access logs did not display all triggered events has been resolved. | 5.9.3 |
| 17295 | An issue where, in some rare circumstances, Avigilon Ava cloud-native cameras were unable to reconnect after an upgrade has been resolved. | 5.9.3 |
| 17277 | Some issues with Alta Ava Quad cameras, where the cameras would stop recording, or enter recovery mode, have been resolved. | 5.9.3 |
| 17161 | An issue where Metadata streams from Avigilon Ava cameras might occasionally stop has been resolved. | 5.9.3 |
| 17055 | An issue where Alta Video experienced stream failures from some GeoVision cameras has been resolved. | 5.9.3 |
| 17072 | An issue where an Avigilon Ava Dome camera might not correctly focus after reconnecting to Aware has been resolved. | 5.9.2 |
| 17270 | An issue where renaming a webhook with the payload type set to JSON changed the payload type to plain text has been resolved. | 5.9.1 |
| 17244 | An issue where some cameras disconnected from a deployment and/or reported no metadata or recording errors has been resolved. | 5.9.1 |
| 17243 | An issue where, in some rare circumstances, Alta Video could not access cameras and became unresponsive has been resolved. | 5.9.1 |
| 16409 | An issue where, in some circumstances, a Cloud Connector went offline and required rebooting has been resolved. | 5.9.1 |
| 17241 | An issue where you could not download video for a specific time period from an external link has been resolved. | 5.9.0 |
| 17135 | An issue where cameras stopped recording and the analytics service failed has been resolved. | 5.9.0 |
| 17041 | An issue where the logos shown in Alta Video notification emails were too large has been resolved. | 5.9.0 |
| 16928 | An issue where many webhook errors were seen in the logs has been resolved. | 5.9.0 |
| 16806 | Improvements made to the welcome email message sent when adding a user for an organization in the Alta Deployment Management Portal. | 5.9.0 |
| 16736 | An issue where access alarms from Avigilon Alta access control systems (formally Openpath) showed as "Unknown" in the Alta Video app for iPhone and iPad notifications has been resolved. | 5.9.0 |
| 16657 | An issue where external links to video did not play unless the user was logged into Alta Video has been resolved. | 5.9.0 |
| 16540 | An issue where, in some circumstances, the thumbnails in notification email messages could show empty bounding boxes has been resolved. | 5.9.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Alta Video |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
