Release notes: Avigilon Ava cameras 1.0

Last modified: Friday July 24, 2020.

Learn about new features and any issues found in testing for this Avigilon Ava camera software release.

About this release

(back to top)

This software forms part of the Avigilon Alta pre-release series of releases.

This software for the Avigilon Ava cameras range of Avigilon Alta cameras is a Beta release. Not all camera settings, capabilities, and optimizations have been included or enabled in this release.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Avigilon Ava cameras software version 1.0
(Released to the Stable Upgrade channel)
January 14, 2020

Dome: 20191220_02221

Avigilon Ava 360: 20191220_02222

This release of the Avigilon Ava cameras software should be used in-conjunction with the released versions (1.3 or later) of the Alta Video video management system.

Table 2 – Previous software release details

Release labelRelease date Software build number
Avigilon Ava cameras Beta 2.1 software
(Released to the Beta Upgrade channel)
December 20, 2019

Dome: 20191220_02221

Avigilon Ava 360: 20191220_02222

Avigilon Ava cameras Beta 2 software
(Released to the Beta Upgrade channel)
December 19, 2019

Dome: 20191218_02127

Avigilon Ava 360: 20191218_02128

Avigilon Ava camera Beta 1 software
(Released to the Beta Upgrade channel)
November 28, 2019Dome-only: 20191127_01595
Avigilon Ava camera Alpha 2 software
(Released to the Beta Upgrade channel)
November 5, 2019Dome-only: 20191106_01240
Avigilon Ava camera Alpha 1 software
(Internal release only)
October 16, 2019Dome-only: 20191011_00707

What's new

(back to top)

This release includes the new features for the on-board camera software for the Avigilon Ava cameras. See Cameras for Alta Video and our for more information about the Avigilon Alta range of cameras.

Table 3 – New features — Avigilon Ava camera software release (Camera Beta 1)

FeatureDescriptionAdded in
No default user name and password

When you log into your Avigilon Ava cameras device, you are prompted to configure a user name and password.

You cannot connect your Avigilon Ava camera to Alta Video until the user name and password have been set.

See: Log in to the Alta camera software

Avigilon Ava cameras Beta 2
Select the area of focus for Dome devices

When running the auto-focus routines on the Dome devices, you can now configure an area of the view for the focus.

See: Set Alta camera settings locally

Avigilon Ava cameras Beta 2
Support for Avigilon Ava 360 panoramic devices

See: Set Alta camera settings locally

Avigilon Ava cameras Beta 2
HDR Automatic Exposure, Focus, and White BalanceThe Avigilon Ava cameras software now includes the ability to auto-focus, automatically control the exposure and to automatically white-balance whilst using the High Dynamic range (HDR) features.Avigilon Ava cameras Beta 2
Audio VU meters

The software for each Avigilon AltaAvigilon Ava cameras includes VU meters to indicate current sound levels being picked up by each of the four microphones in each Avigilon Ava cameras device.

The microphones are part of the cover of the Avigilon Ava cameras; if the cover is not correctly fitted, the Avigilon Ava camera cannot receive or process audio.

See: Set Alta camera settings locally

Avigilon Ava cameras Beta 2
Audio detection

This release of the Avigilon Ava cameras software enables the audio neural network within the Avigilon Ava cameras.

Only Glass breaking audio detections are included in this release.

Avigilon Ava cameras Beta 2
Dynamic Stream SelectionThe Avigilon Ava cameras now dynamically provide the video streams of varying resolution and FPS as requested from the Alta Video video management system.Avigilon Ava cameras Beta 1
Strong authenticationThe Avigilon Ava cameras now use a hashed password stored on each camera for user-authentication. Also, you now need to specify a user name and password the first time you access the vcam device.Avigilon Ava cameras Beta 1
Hardware factory reset

This release activates the hardware factory reset button included in the Avigilon Ava camera.

See Reset your Alta camera using the hardware reset button.

Avigilon Ava cameras Beta 1
Automatic focus on Avigilon Ava camerasThis release includes an auto focus routine that, when triggered, moves the Avigilon Ava camera focus to a range of positions to determine the best focus. Once focused, using the zoom controls updates the focus to enable operators to use the optical zoom capabilities of the Dome cameras.Avigilon Ava cameras Alpha 2
Automatic control of the Avigilon Ava cameras infrared (IR) featuresThis release adds the automatic control of the Avigilon Ava cameras IR illumination and filter, based on brightness levels for the Avigilon Ava cameras.Avigilon Ava cameras Alpha 2
Avigilon Ava camera software upgrade from vcloudUpgrade the Avigilon Ava camera software from the Alta Cloud.Avigilon Ava cameras Alpha 2
Improved error loggingThe Avigilon Ava cameras logging and crash report handling has been improved in this release.Avigilon Ava cameras Alpha 2
Automatic exposure adjustmentThis release of the Avigilon Ava camera software includes automatic exposure adjustment of Avigilon Ava cameras.Avigilon Ava cameras Alpha 1
Automatic white balanceThis release of the Avigilon Ava camera software includes automatic white balance adjustments for the Avigilon Ava cameras.Avigilon Ava cameras Alpha 1
EncryptionThe Avigilon Ava cameras use encrypted video streams, to protect the security and privacy of your important information.Avigilon Ava cameras Alpha 1
Network configurationWhen setting up the Dome cameras, you can use DHCP to set up the network connections, or you can manually specify the static IP address settings.Avigilon Ava cameras Alpha 1
Alta Video connectivityConnect to your Avigilon Ava cameras from the Alta Video video management systemAvigilon Ava cameras Alpha 1
Software upgradeUse the Avigilon Ava cameras web interface to upgrade the camera software, or upgrade the Avigilon Ava camera software from the Alta Video user interface.Avigilon Ava cameras Alpha 1
Certificate managementSet up the certificates that you need to control access to your Avigilon Ava cameras.Avigilon Ava cameras Alpha 1
QR code scheme for installationTo simplify installation, Avigilon Ava cameras are supplied with a QR code, used at initial setup to register the camera with vcloud, and to simplify the configuration of the camera in the Alta Video video management system.Avigilon Ava cameras Alpha 1
Camera controlsSoftware control of focus, configuring the initial zoom, manual control of the IR illumination and IR filter, and camera rotation/orientation control are all introduced in this release.

The zoom setting is for the initial configuration of each Avigilon Ava camera; it is not an optical zoom for use by operators.

Avigilon Ava cameras Alpha 1

This release of the Avigilon Ava cameras software does not include any audio analysis features.

Resolved issues

(back to top)

These issues have been resolved:

Table 4 – Resolved issues

ReferenceResolutionResolved in
3350An issue with the audio analytics that resulted in the Avigilon Ava camera becoming unresponsive if many audio alarms were received has been resolved.Avigilon Ava cameras Beta 2.1
2696

An issue where, after a factory-reset, the Dome devices had a blurred image have been resolved in this release.

Avigilon Ava cameras Beta 2
3258An issue where the audio VU meters in the Dome devices software did not show any sound levels has been resolved in this release.Avigilon Ava cameras Beta 2

Known issues

(back to top)

During testing, we have found the following issues in these releases.

These Beta feature software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 5 – Known issues — Avigilon Ava camera software

ReferenceIssue
3252
3241

Issue: When upgrading the software on your Avigilon Ava cameras, the upgrade sometimes fails.

Workaround: If, after attempting to upgrade your  Avigilon Ava cameras device, the original software version is still being reported, reboot the Avigilon Ava camera and again upgrade the software.

2950

Issue: If you repeatedly use the Avigilon Ava cameras auto-focus feature, either from the Avigilon Ava camera software, or from the Alta Video video management system user interfaces, the focus achieved might be blurred.

Workaround: If auto-focus is not functioning correctly, using the manual focus slider resets the focus.

2930Issue: When upgrading the software on your Avigilon Ava cameras, the Alta Video video management system reports a video error, rather than that the device is being upgraded.
2151

Issue: If you manually change the IP address of your Dome camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.