Release notes: Avigilon Ava cameras 1.0.2

Last modified: Friday July 24, 2020.

Learn about new features and any issues found in testing for this Avigilon Ava camera software release.

About this release

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This software forms part of the Avigilon Alta Avigilon Ava camera releases.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Avigilon Ava cameras software version 1.0.2
(Released to the Stable Upgrade channel)
February 06, 2020

Dome: 20200205_03471

Avigilon Ava 360: 20200205_03470

This release of the Avigilon Ava cameras software should be used in-conjunction with the released versions (1.3 or later) of the Alta Video video management system.

Table 2 – Previous software release details

Release labelRelease date Software build number
Avigilon Ava cameras software version 1.0.1
(Released to the Stable Upgrade channel)
January 23, 2020

Dome: 20200121_02870

Avigilon Ava 360: 20200121_02869

Avigilon Ava cameras software version 1.0
(Released to the Stable Upgrade channel)
January 14, 2020

Dome: 20191220_02221

Avigilon Ava 360: 20191220_02222

Avigilon Ava cameras Beta 2.1 software
(Released to the Beta Upgrade channel)
December 20, 2019

Dome: 20191220_02221

Avigilon Ava 360: 20191220_02222

Avigilon Ava cameras Beta 2 software
(Released to the Beta Upgrade channel)
December 19, 2019

Dome: 20191218_02127

Avigilon Ava 360: 20191218_02128

Avigilon Ava camera Beta 1 software
(Released to the Beta Upgrade channel)
November 28, 2019Dome-only: 20191127_01595
Avigilon Ava camera Alpha 2 software
(Released to the Beta Upgrade channel)
November 5, 2019Dome-only: 20191106_01240
Avigilon Ava camera Alpha 1 software
(Internal release only)
October 16, 2019Dome-only: 20191011_00707

What's new

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This release includes the new features for the on-board camera software for the Avigilon Ava cameras. See Cameras for Alta Video and our for more information about the Avigilon Alta range of cameras.

Table 3 – New features — Avigilon Ava camera software release

FeatureDescriptionAdded in
Supportability improvementsThis release includes changes to make the Avigilon Ava cameras range of devices more supportable, by adding information to the log files that assist in diagnosing any issues. Avigilon Ava cameras 1.0.2
Updated audio detection modelThe model used by the Avigilon Ava cameras for detecting glass-breaking has been updated.Avigilon Ava cameras 1.0.1
Stability improvementsThis release adds several changes to improve the stability and performance of the Avigilon Ava cameras. Avigilon Ava cameras 1.0.1
No default user name and password

When you log into your Avigilon Ava cameras device, you are prompted to configure a user name and password.

You cannot connect your Avigilon Ava camera to Alta Video until the user name and password have been set.

See: Log in to the Alta camera software

Avigilon Ava cameras Beta 2
Select the area of focus for Dome devices

When running the auto-focus routines on the Dome devices, you can now configure an area of the view for the focus.

See: Set Alta camera settings locally

Avigilon Ava cameras Beta 2
Support for Avigilon Ava 360 panoramic devices

See: Set Alta camera settings locally

Avigilon Ava cameras Beta 2
HDR Automatic Exposure, Focus, and White BalanceThe Avigilon Ava cameras software now includes the ability to auto-focus, automatically control the exposure and to automatically white-balance whilst using the High Dynamic range (HDR) features.Avigilon Ava cameras Beta 2
Audio VU meters

The software for each Avigilon Ava cameras includes VU meters to indicate current sound levels being picked up by each of the four microphones in each Avigilon Ava cameras device.

The microphones are part of the cover of the Avigilon Ava cameras; if the cover is not correctly fitted, the Avigilon Ava camera cannot receive or process audio.

See: Set Alta camera settings locally

Avigilon Ava cameras Beta 2
Audio detection

This release of the Avigilon Ava cameras software enables the audio neural network within the Avigilon Ava cameras.

Only Glass breaking audio detections are included in this release.

Avigilon Ava cameras Beta 2
Dynamic Stream SelectionThe Avigilon Ava cameras now dynamically provide the video streams of varying resolution and FPS as requested from the Alta Video video management system.Avigilon Ava cameras Beta 1
Strong authenticationThe Avigilon Ava cameras now use a hashed password stored on each camera for user-authentication. Also, you now need to specify a user name and password the first time you access the vcam device.Avigilon Ava cameras Beta 1
Hardware factory reset

This release activates the hardware factory reset button included in the Avigilon Ava camera.

See Reset your Alta camera using the hardware reset button.

Avigilon Ava cameras Beta 1
Automatic focus on Avigilon Ava camerasThis release includes an auto focus routine that, when triggered, moves the Avigilon Ava camera focus to a range of positions to determine the best focus. Once focused, using the zoom controls updates the focus to enable operators to use the optical zoom capabilities of the Dome cameras.Avigilon Ava cameras Alpha 2
Automatic control of the Avigilon Ava cameras infrared (IR) featuresThis release adds the automatic control of the Avigilon Ava cameras IR illumination and filter, based on brightness levels for the Avigilon Ava cameras.Avigilon Ava cameras Alpha 2
Avigilon Ava camera software upgrade from vcloudUpgrade the Avigilon Ava camera software from the Alta Cloud.Avigilon Ava cameras Alpha 2
Improved error loggingThe Avigilon Ava cameras logging and crash report handling has been improved in this release.Avigilon Ava cameras Alpha 2
Automatic exposure adjustmentThis release of the Avigilon Ava camera software includes automatic exposure adjustment of Avigilon Ava cameras.Avigilon Ava cameras Alpha 1
Automatic white balanceThis release of the Avigilon Ava camera software includes automatic white balance adjustments for the Avigilon Ava cameras.Avigilon Ava cameras Alpha 1
EncryptionThe Avigilon Ava cameras use encrypted video streams, to protect the security and privacy of your important information.Avigilon Ava cameras Alpha 1
Network configurationWhen setting up the Dome cameras, you can use DHCP to set up the network connections, or you can manually specify the static IP address settings.Avigilon Ava cameras Alpha 1
Alta Video connectivityConnect to your Avigilon Ava cameras from the Alta Video video management systemAvigilon Ava cameras Alpha 1
Software upgradeUse the Avigilon Ava cameras web interface to upgrade the camera software, or upgrade the Avigilon Ava camera software from the Alta Video user interface.Avigilon Ava cameras Alpha 1
Certificate managementSet up the certificates that you need to control access to your Avigilon Ava cameras.Avigilon Ava cameras Alpha 1
QR code scheme for installationTo simplify installation, Avigilon Ava cameras are supplied with a QR code, used at initial setup to register the camera with vcloud, and to simplify the configuration of the camera in the Alta Video video management system.Avigilon Ava cameras Alpha 1
Camera controlsSoftware control of focus, configuring the initial zoom, manual control of the IR illumination and IR filter, and camera rotation/orientation control are all introduced in this release.

The zoom setting is for the initial configuration of each Avigilon Ava camera; it is not an optical zoom for use by operators.

Avigilon Ava cameras Alpha 1

Resolved issues

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These issues have been resolved:

Table 4 – Resolved issues

ReferenceResolutionResolved in
3840A security issue with unneeded ports being open has been resolved by ensuring only essential ports allow traffic.

Avigilon Alta recommends that you update all Avigilon Ava cameras to Avigilon Ava cameras1.0.2.

Avigilon Ava cameras 1.0.2
3515, 3517Issues with the way the direction of a sound event was calculated have been corrected.Avigilon Ava cameras 1.0.2
3631An issue where, when powered from the USB connector, the Avigilon Ava cameras would reboot if IR was enabled has been resolved. If the device is drawing power from the USB connection, IR is always disabled. Avigilon Ava cameras 1.0.2
3252Issues with upgrades sometimes failing when updating the software on your Avigilon Ava cameras have been resolved.Avigilon Ava cameras 1.0.2
3224Issues caused by the Avigilon Ava cameras consuming excessive power when booting have been resolved. Avigilon Ava cameras 1.0.1
3275Issues with the Avigilon Ava cameras rebooting unexpectedly have been resolved.Avigilon Ava cameras 1.0.1
3140An issue with the audio code in the Avigilon Ava cameras software has been resolved.Avigilon Ava cameras 1.0.1
2840, 3423Issues where the Avigilon Ava cameras storage could fill up with log files have been resolved.Avigilon Ava cameras 1.0.1
3350An issue with the audio analytics that resulted in the Avigilon Ava camera becoming unresponsive if many audio alarms were received has been resolved.Avigilon Ava cameras Beta 2.1
2696

An issue where, after a factory-reset, the Dome devices had a blurred image have been resolved in this release.

Avigilon Ava cameras Beta 2
3258An issue where the audio VU meters in the Dome devices software did not show any sound levels has been resolved in this release.Avigilon Ava cameras Beta 2

Known issues

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During testing, we have found the following issues in these releases.

These Beta feature software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 5 – Known issues — Avigilon Ava camera software

ReferenceIssue
3779Issue: By design, Avigilon Ava cameras ship without default credentials. For versions of Alta Video prior to Alta Video 1.4, if you do not manually configure a username and password during the camera installation, you cannot add the Avigilon Ava camera to Alta Video .
Workaround: Either ensure that Alta Video is at version 1.4 or later, or manually add a username and password to your Avigilon Ava camera and use these credentials when connecting to Alta Video. See Set Alta camera system settings locally
3451Issue: Some pre-production Avigilon Ava 360 devices produce sub-optimal video feeds, with a purple tinge, soft image sharpness, and low contrast.
2950

Issue: If you repeatedly use the Avigilon Ava cameras auto-focus feature, either from the Avigilon Ava camera software, or from the Alta Video video management system user interfaces, the focus achieved might be blurred.

Workaround: If auto-focus is not functioning correctly, using the manual focus slider resets the focus.

2930Issue: When upgrading the software on your Avigilon Ava cameras, the Alta Video video management system reports a video error, rather than that the device is being upgraded.
2151

Issue: If you manually change the IP address of your Dome camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.