Release notes: Avigilon Ava cameras 3.0.2 beta
Last modified: Tuesday September 29, 2020.
Learn about new features, fixes and any issues found in testing for the Avigilon Ava cameras
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About this release
(back to top)This software forms part of the Ava cameras releases.
| Release label | Release date | Software build number |
|---|---|---|
| Ava cameras software version 3.0.2 (Released to the | September 29, 2020 | Avigilon Ava cameras: 3_0_200928_10362 |
This release of the Avigilon Ava cameras software should be used in-conjunction with the released versions (3.0.1 or later) of the Alta Video video management system.
What's new
(back to top)This release includes the new features for the on-board camera software for the Avigilon Ava cameras. See Cameras for Alta Video and our for more information about the Avigilon Alta range of cameras.
| Feature | Description | Added in |
|---|---|---|
| Avigilon Ava cloud-native cameras | The Avigilon Ava cameras range has been expanded to include cloud versions of both the Dome and Avigilon Ava 360 cameras. These cameras are viewable from the Alta Video deployments. See: | Avigilon Ava cameras 3.0.0 |
| Dome alignment LEDs now enabled | The Dome cameras include LEDs to help align the camera during installation. These alignment LEDs have now been enabled. | Avigilon Ava cameras 3.0.0 |
| General stability improvements | Improvements and a bugfix have been made to HDR mode. | Avigilon Ava cameras 1.5.1 |
| Ava re-branding | The Avigilon Ava cameras have been re-branded to become Ava cameras. The Dome becomes Ava Dome, and the Avigilon Ava 360 is now the Ava 360. | Avigilon Ava cameras 1.5.0 |
Resolved issues
(back to top)These issues have been resolved:
| Reference | Resolution | Resolved in |
|---|---|---|
| — | Stability improvements for the Avigilon Ava cloud-native cameras. | Avigilon Ava cameras 3.0.2 |
| 6435 | An issue where errors in the local storage for Avigilon Ava cloud-native cameras led to the cameras not being able to store data has been resolved. | Avigilon Ava cameras 3.0.1 |
| 6419 | An issue where, on some pre-production Avigilon Ava cloud-native cameras, upgrading to 3.0.0 led to the cameras not recording any video has been resolved. | Avigilon Ava cameras 3.0.1 |
| 2950 | An issue: If you repeatedly use the Avigilon Ava cameras auto-focus feature, either from the Avigilon Ava camera software, or from the Alta Videovideo management system user interfaces, the focus achieved might be blurred has been resolved. | Avigilon Ava cameras 3.0.0 |
Known issues
(back to top)During testing, we have found the following issues in these releases.
These Beta feature software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.
| Reference | Issue |
|---|---|
| 6537 | Issue: Avigilon Ava cloud-native cameras require NTP access to synchronize their internal clocks. Failure to access NTP could lead to recording being unreliable when the camera is power-cycled. |
| 6380 | Issue: On the Avigilon Ava cloud-native cameras, bookmarks are deleted by the regular storage maintenance. For example, on a camera with 30 day retention, any bookmarks from 31 days ago are deleted. Workaround: Regularly export any bookmarks, in .mp4 format, and store them locally. |
| 6242 | Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. |
| 5253 | Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Video user interfaces. |
| 5017 | Issue: In the current Avigilon Ava cameras software, under some lighting conditions Avigilon Ava cameras that have HDR enabled might display excessive visible noise. Workaround: Disable HDR if this symptom is observed. |
| 5013 | Issue: Attempting to upgrade your Avigilon Ava camera by manually installing a local copy of the upgrade package leads to the upgrade being unsuccessful and the "This file is too big" error notice being displayed. Workaround: Upgrade your Avigilon Ava cameras using the automatic prompts from within Alta Video, or by using the |
| 3779 | Issue: By design, Avigilon Ava cameras ship without default credentials. For versions of Alta Video prior to Alta Video 1.4, if you do not manually configure a username and password during the camera installation, you cannot add the Avigilon Ava camera to Alta Video. Workaround: Either ensure that Alta Video is at version 1.4 or later, or manually add a username and password to your Avigilon Ava camera and use these credentials when connecting to Alta Video. See Set Alta camera system settings locally |
| 2930 | Issue: When upgrading the software on your Avigilon Ava cameras, the Alta Video video management system reports a video error, rather than that the device is being upgraded. |
| 2910 | Issue: On occasion, Avigilon Ava cameras enter IR mode too early. |
| 2151 | Issue: If you manually change the IP address of your Dome camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. |
