Release notes: Alta Video 8.3.7 beta
Last modified: Tuesday July 14, 2026.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Avigilon Alta solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
When upgrading from VMS 8.1, please note that connected cameras will not be automatically updated. For customers who are already on VMS 8.2 with 8.2 cameras, no further action is required as your system is up to date. If you have already upgraded to VMS 8.2 and are experiencing any camera issues, please contact our Support team for assistance.
These software packages have been released to the
| Release label | Platform/device model | Release date | Software version |
|---|---|---|---|
| 8.3.7 beta | Alta Video | Tuesday July 14, 2026. | 8_3_260714_04436 |
| 8.3.7 beta | Alta cameras | Tuesday July 14, 2026. | 8_3_260604_05378 |
| 8.3.7 beta | Alta A5 cameras, Avigilon Flex, Arming Station Pro, Alta Horn Speaker | Tuesday July 14, 2026. | 8_3_260714_05610 |
| 8.1.5 beta | Avigilon Alta H6A Dome, Avigilon Alta H6A Bullet | Monday March 16, 2026. | 8_1_260416_04864 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Support for additional language. | You can now choose your preferred language for the Alta Video UI. Alta Video now supports English, French, German, Italian, Spanish, Brazilian Portuguese, Japanese and Polish. See Set your preferred language. | 8.3.5 |
| Play audio when a rule or zone alarm triggers | Play audio from a speaker as an automated action for rules, zone arm/disarm phases, or zone alarms. See the Rules tool and Automated zone actions. | 8.3.0 |
| Backup bookmarks and saved clips to the cloud | Free up device storage by enabling cloud backup for saved clips in the camera configuration profile. See Bookmark video clips. | 8.3.0 |
| DNS tests for Cloud Connector connectivity tests | Cloud Connector connectivity tests now check DNS servers. See Test network connectivity for Avigilon Alta Cameras or Alta Cloud Connectors. | 8.3.0 |
| Notes in configuration reports | Device notes are now included in camera configuration reports. See Export configuration reports for devices connected to Alta Video. | 8.3.0 |
| Single-click access to external viewers | Using an external viewer link no longer requires entering a one-time password. See Create an external video viewer. | 8.3.0 |
| Associate multiple Arming Stations with a zone | You can now use more than one Arming Station Pro to arm or disarm a zone. See Arm and disarm settings. | 8.3.0 |
| Multiple emergency contacts per zone | You can now add multiple emergency contacts to each Protect zone and set their contact order. See Add an emergency contact to a zone. | 8.3.0 |
| Choose a dynamic or static tool menu | By default, the tool menu now shows all available tools in a fixed order. Alternatively, the dynamic menu allows you to choose the visible tools and reorder them. Change the mode in your user settings. See Alta Video tools. | 8.3.0 |
| Use 32-Input Expansion Board sensors as triggers in Alta Protect | Connect sensors and input devices to an Avigilon 32-Input Expansion Board and use them as triggers in Alta Protect zones. See Avigilon 32-Input Expansion Board. | 8.3.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-19056 | An issue where the snapshot image was no longer displaying on the email alert has been resolved. | 8.3.7 |
| AVA-19255 | An issue where Access control held an open alarm with no associated video has been resolved. | 8.3.6 |
| — | General stability improvements have been made in this release. | 8.3.5 |
| AVA-19205 | An issue where manual streams were unable to be configured has been resolved. | 8.3.4 |
| — | General stability improvements have been made in this release. | 8.3.4 |
| — | General stability improvements have been made in this release. | 8.3.3 |
| AVA-19565 | An issue where the Arming Station Pro could fail to arm or disarm has been resolved. | 8.3.3 |
| AVA-17357 | An issue where the Arming Station Pro could take additional time to arm has been resolved. | 8.3.2 |
| — | General stability improvements have been made in this release. | 8.3.1 |
| AVA-17713 | An issue where Cloud Connectors intermittently stopped recording for a few minutes has been resolved. | 8.3.0 |
| AVA-17617 | An issue where viewer logs had missing data if exported in large quantities has been resolved. | 8.3.0 |
| AVA-17543 | An issue where network interruption sometimes caused Cloud Connector cameras to enter a video error state has been resolved. | 8.3.0 |
| AVA-17255 | An issue where audio from the audio library creates a crackling noise when it loops has been resolved. | 8.3.0 |
| AVA-17232 | An issue where some camera feeds failed to load in the Maps tool has been resolved. | 8.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-19790 | The Alta Horn speaker and Alta A5 (Ava-branded) cameras gets stuck in a reboot loop if the user resets the device settings. | Alta Video |
| AVA-19742 | The "Rebooting camera" banner currently remains pinned to a device after users reset device settings. | Alta Video |
| AVA-19748 | Cloud Connectors require reprovisioning after factory resetting. Please contact support for assistance. | Alta Video |
| AVA-19031 | The night vision toggle turns to off when changing the night vision threshold settings. | Alta Video |
| AVA-13791 | Some icons or logos may display incorrectly with visible corner cut-offs or truncation. A known workaround is to import images with a larger border than normal to account for the automatic rounding of edges. | Alta Video and Alta camera |
| AVA-14314 | Audio from RTSP streams for some third-party cameras might not correctly play on a Cloud Connector. | Alta Video |
| AVA-14509 | If you delete but don't reset a PTZ camera with a running tour, the tour continues if the camera is added to another deployment. | Alta Video and Alta camera |
| AVA-8006 | Image health alarms continue to trigger when image health is turned off in device settings. As a workaround to end the alarm, you can validate it as false and end the alarm. | Alta Video |
| AVA-13103 | It is necessary to refresh the page to see PTZ camera preset changes. | Alta Video |
| AVA-12716 | The status of the Avigilon Alta A200 Cloud Connector is inaccurate after a reboot. | Alta Video |
| AVA-11940 | There is a severe delay when backing up a Compact Dome Camera. | Alta Video |
| AVA-10292 | When renaming the Cloud connector, the page must be refreshed for the change to be completed. | Alta Video |
| AVA-9818 | When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted. | Alta Video |
| AVA-9786 | After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours. | Alta Video |
| AVA-9673 | When the SD card is not detected, the SD card system failure alert is not triggering. | Alta Video |
| AVA-6367 | When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras. | Alta Video |
| AVA-10043 | Cloud Connectors sometimes cannot be successfully disconnected from a deployment. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
