Release notes: Alta Video 7.6.4 beta
Last modified: Thursday July 03, 2025.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Resolved issues
- Known issues
As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.
The Avigilon Alta Beta documentation has moved to beta-aware.docs.alta.avigilon.com
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 7.6.4 beta | Thursday July 03, 2025. | Alta Video: 7_6_250703_01116 |
| Camera model | Release date | Build number |
|---|---|---|
| Alta and Ava Cameras | Thursday July 03, 2025. | Alta cameras: 7_6_250702_01258
|
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Face search regions | Face search and Face Watchlist has now been expanded to more countries. See Geographic areas for Alta Video Face and Gender search. | 7.6.4 |
| Site merger Control Center | As part of our unification process, we have introduced the Site merger control center. This feature improves the interoperability of features such as map view. See Unify Alta Access and Alta Video sites. | 7.6.3 |
| Shared Maps between Alta Video and Alta Access | Alta Video and Alta Access now share maps. With the correct user permissions, you can add, edit, and view the same maps in both apps. Alta Video and Alta Access now share maps. With the correct user permissions, you can add, edit, and view the same maps in both apps. | 7.6.3 |
| 802.1X Port Based Authentication | You can now configure your cameras to support 802.1X if your network switch requires Port Based Authentication. See Configuring 802.1X Port Based Authentication. | 7.6.2 |
| Camera rules for unmet retention periods | You can now create rules to trigger alarms when selected cameras cannot store recordings for a minimum time period. Recording settings and bookmarked or shared clips can impact onboard storage and the stated camera retention period. Create an unmet retention period rule if you have an obligation to store camera recordings for a minimum time period. See Create rules for camera issues. | 7.6.0 |
| Device user access reports | You can now download a list of users and the devices they have permission to access. The report shows users who can access selected devices or devices accessible by selected users. See Export user access reports. | 7.6.0 |
| New night vision settings for Alta cameras | You can now change how Alta cameras function in low light levels. You can adjust the light levels that trigger night vision and if infrared illuminators activate. Available options depend on the camera model. See Night vision and infrared settings. | 7.6.0 |
| Alta Protect UI improvements | You can now arm and disarm an entire site or all zones with a single click from the Zones tool. See Arm and disarm zones. | 7.6.0 |
| Exclude stationary objects from triggering Protect alarms | You can now set a camera or sensor in a Protect alarm zone to ignore stationary objects that might be mistaken for other objects, for example, a hanging coat detected as a person. See Add triggers to a zone. | 7.6.0 |
| Support for Disruptive Technologies' Wireless Temperature & Humidity Sensor | Alta Video now supports Disruptive Technologies' new Wireless Temperature & Humidity Sensor. For more information on integrating their sensors, see Add Disruptive Technologies sensors to Alta Video. | 7.6.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-11297 | An issue where the Access control details could fail to display on Video view has been resolved. | 7.6.4 |
| AVA-11203 | An issue where the camera could record footage when configured not to has been resolved. | 7.6.4 |
| AVA-11868 | An issue where the camera storage licenses displayed inconsistently has been resolved. | 7.6.3 |
— | Avigilon Alta platform security improvements. | 7.6.2 |
| AVA-11632 | An issue where the system would not allow changes to be saved to the camera settings has been resolved. | 7.6.2 |
| AVA-11625 | An issue where the device warning could fail to display has been resolved. | 7.6.1 |
| AVA-11592 | An issue with saving new edits to the line crossing rule has been resolved. | 7.6.1 |
| AVA-11539 | An issue where downloading footage from the download manager could cause the camera to crash has been resolved. | 7.6.1 |
| AVA-11431 | An issue where the License plate recognition feature could fail to read has been resolved. | 7.6.1 |
| AVA-7199 | An issue where Cloud Connectors would not indicate when overloaded has been resolved. | 7.6.1 |
| AVA-10842 | An issue where the Cloud Camera could fail to record before a reboot has been resolved. | 7.6.0 |
| AVA-10353 | An issue where the Cloud Connector connected cameras could show as offline has been resolved. | 7.6.0 |
| AVA-10220 | An issue where the Cloud Camera could fail to display past recordings has been resolved. | 7.6.0 |
| AVA-10294 | An issue where the H6SL camera could fail to playback until the deployment was rebooted has been resolved. | 7.6.0 |
| AVA-9881 | An issue where searching for Sites and Device groups when adding devices in rules has been resolved. | 7.6.0 |
| AVA-9195 | An issue where the cloud playback could stutter when viewing has been resolved. | 7.6.0 |
| AVA-8808 | An issue where cameras could display an Unable to store message has been resolved. | 7.6.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-10292 | When renaming the Cloud connector, the page must be refreshed for the change to be completed. | Alta Video |
| AVA-12264 | When creating an external link from maps, a failed to copy to clipboard error message displays. | Alta Video |
| AVA-12166 | A 401 Unauthorized error is displayed when adding RTSP streams. | Alta Video |
| AVA-11940 | There is a severe delay when backing up a Compact Dome Camera. | Alta Video |
| AVA-11141 | When viewing the Setting an advanced field of view tutorial, the information fails to display. You can still set the advanced field of view for your cameras. | Alta Video |
| AVA-10061 | When viewing the list of saved clips, a yellow exclamation mark is displayed with no description. | Alta Video |
| AVA-9818 | When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted. | Alta Video |
| AVA-9786 | After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours. | Alta Video |
| AVA-9673 | When the SD card is not detected, the SD card system failure alert is not triggering. | Alta Video |
| AVA-9512 | When searching using a label, results from cameras without the searched label will also display. | Alta Video |
| AVA-6367 | When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras. | Alta Video |
| AVA-10043 | Cloud Connectors sometimes cannot be successfully disconnected from a deployment. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-4811 | Alta Video shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card. | Alta Video |
| AVA-4757 | Flex cameras might go offline during an update and stop recording. Power cycling the device completes the update process. | Alta cameras |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
