Release notes: Alta Video 8.5.0 beta
This page last updated: Tuesday October 27, 2026.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Avigilon Alta solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Platform/device model | Release date | Software version |
|---|---|---|---|
| 8.5.0 beta | Alta Video | Tuesday October 27, 2026. | 8_4_261020_05361 |
| 8.4.4 beta | Alta cameras | Monday October 12, 2026. | 8_3_260917_06226 |
| 8.4.4 beta | Alta A5 cameras, Avigilon Flex, Arming Station Pro, Alta Horn Speaker | Monday October 12, 2026. | 8_4_261005_06354 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Claiming Alta Video License pack | You can now Claim Alta Video License packs, view the types and quantities of License packs available to you. For more information see Claiming Alta Video License pack. | 8.5.0 |
| Cloud Connector and server group status messages | Alta Video now displays banner messages to provide health and status updates for Cloud Connectors and server groups. These notifications help monitor disk conditions, replication activity, and server states, ensuring you are always informed about your deployment's performance. For more information, see Cloud Connector and Server Group Status Messages. | 8.5.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-21689 | An issue where logging in via SSO would fail has been resolved. | 8.5.0 |
| AVA-21389 | An issue where License Plate Recognition events could fail to occur after a software update has been resolved. | 8.5.0 |
| AVA-21197 | An issue where preset views could not be set on a panoramic camera when in globe view has been resolved. | 8.5.0 |
| AVA-21155 | An issue where a 'No signal' error would display when on the video view screen has been resolved. | 8.5.0 |
| AVA-21058 | An issue where exporting the latest footage would cause a Footage missing warning has been resolved. | 8.5.0 |
| AVA-20724 | An issue where adjusting a single sources video stream on a multi-source camera would cause the changes to apply all sources has been resolved. | 8.5.0 |
| AVA-20259 | An issue where multi-source cameras displayed an 'Inactive' error if a single source was set to unused has been resolved. | 8.5.0 |
| AVA-19925 | An issue where the camera license count could be inaccurate has been resolved. | 8.5.0 |
| AVA-19776 | An issue where adding a new user would display a 'Failed to add user' error but would add the user has been resolved. | 8.5.0 |
| AVA-19367 | An issue where the Quad camera could intermittently drop footage has been resolved. | 8.5.0 |
| AVA-18988 | An issue where external links are not included in the email/webhooks when a rule is linked to a non-cloud connected camera has been resolved. | 8.5.0 |
| AVA-16047 | An issue where rule notifications would still occur after the rule was turned off has been resolved. | 8.5.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-20119 | The "Warnings" counter at the top of the Devices page may not accurately reflect the total number of cameras with active warnings. However, the count displayed on each individual row remains accurate. | Alta Video |
| AVA-21655 | Long camera names can overflow into the next camera column space, this can also cause the action menu to be moved outside of the space. | Alta Video |
| AVA-19790 | The Alta Horn speaker and Alta A5 (Ava-branded) cameras gets stuck in a reboot loop if the user resets the device settings. | Alta Video |
| AVA-19742 | The "Rebooting camera" banner currently remains pinned to a device after users reset device settings. | Alta Video |
| AVA-19031 | The night vision toggle turns to off when changing the night vision threshold settings. | Alta Video |
| AVA-13791 | Some icons or logos may display incorrectly with visible corner cut-offs or truncation. A known workaround is to import images with a larger border than normal to account for the automatic rounding of edges. | Alta Video and Alta camera |
| AVA-14314 | Audio from RTSP streams for some third-party cameras might not correctly play on a Cloud Connector. | Alta Video |
| AVA-8006 | Image health alarms continue to trigger when image health is turned off in device settings. As a workaround to end the alarm, you can validate it as false and end the alarm. | Alta Video |
| AVA-13103 | It is necessary to refresh the page to see PTZ camera preset changes. | Alta Video |
| AVA-12716 | The status of the Avigilon Alta A200 Cloud Connector is inaccurate after a reboot. | Alta Video |
| AVA-11940 | There is a severe delay when backing up a Compact Dome Camera. | Alta Video |
| AVA-10292 | When renaming the Cloud connector, the page must be refreshed for the change to be completed. | Alta Video |
| AVA-9818 | When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted. | Alta Video |
| AVA-9786 | After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours. | Alta Video |
| AVA-9673 | When the SD card is not detected, the SD card system failure alert is not triggering. | Alta Video |
| AVA-6367 | When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
