Release notes: Alta Video 8.4.0 beta
This page last updated: Monday August 24, 2026.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Avigilon Alta solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Platform/device model | Release date | Software version |
|---|---|---|---|
| 8.4.0 beta | Alta Video | Monday August 24, 2026. | 8_4_260821_04840 |
| 8.4.0 beta | Alta cameras | Monday August 24, 2026. | 8_4_260823_06093 |
| 8.4.0 beta | Alta A5 cameras, Avigilon Flex, Arming Station Pro, Alta Horn Speaker | Monday August 24, 2026. | 8_4_260818_06025 |
| 8.1.5 beta | Avigilon Alta H6A Dome, Avigilon Alta H6A Bullet | Monday March 16, 2026. | 8_1_260416_04864 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Access user groups | You can now authorize specific Alta Access user groups to arm and disarm a zone via an Arming Station Pro in Alta Protect. See Set the zone authentication method. | 8.4.0 |
| Blocked Clips | You can now control access to live or recorded video of sensitive incidents by creating blocked clips. For more information see Blocked Clips. | 8.4.0 |
| Custom audio library uploads | You can now upload custom audio clips directly to the Audio Library. This allows you to deploy tailored announcements, specific warnings, or unique alarms across your selected speaker systems. See Audio library. | 8.4.0 |
| Save and share | You can now export, bookmark, or create external links from a single location. Click the Save and share button to access all of these clip management tools in one consolidated menu. See Save and share video clips. | 8.4.0 |
| Spatial awareness for people detection | Spatial awareness trains your compatible cameras to recognize the relative size of people in different areas of the cameras' field of view. This improves the people detection accuracy. See Spatial awareness. | 8.4.0 |
| Alta Video/Alta Protect MCP Server for the API docs | Interrogate the Alta Video and Alta Protect API documentation using an MCP client. See Alta Video MCP connection and Alta Protect MCP connection. | 8.4.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-20103 | An issue where footage would be missing and the camera would display several "media engine is not running" errors has been resolved. | 8.4.0 |
| AVA-20086 | An issue where zooming in on the 360 camera disabled the search function has been resolved. | 8.4.0 |
| AVA-19921 | An issue where the SD card would fail after a firmware change has been resolved. | 8.4.0 |
| AVA-19884 | An issue where several audio output requests would appear when refreshing the device has been resolved. | 8.4.0 |
| AVA-19255 | An issue where alarms based on events from Alta Access would not display an image has been resolved. | 8.4.0 |
| AVA-18840 | An issue where the RTSPS stream could fail to display the video has been resolved. | 8.4.0 |
| AVA-17357 | An issue where the Arming Station Pro could take additional time to arm has been resolved. | 8.4.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-19790 | The Alta Horn speaker and Alta A5 (Ava-branded) cameras gets stuck in a reboot loop if the user resets the device settings. | Alta Video |
| AVA-19742 | The "Rebooting camera" banner currently remains pinned to a device after users reset device settings. | Alta Video |
| AVA-19031 | The night vision toggle turns to off when changing the night vision threshold settings. | Alta Video |
| AVA-13791 | Some icons or logos may display incorrectly with visible corner cut-offs or truncation. A known workaround is to import images with a larger border than normal to account for the automatic rounding of edges. | Alta Video and Alta camera |
| AVA-14314 | Audio from RTSP streams for some third-party cameras might not correctly play on a Cloud Connector. | Alta Video |
| AVA-8006 | Image health alarms continue to trigger when image health is turned off in device settings. As a workaround to end the alarm, you can validate it as false and end the alarm. | Alta Video |
| AVA-13103 | It is necessary to refresh the page to see PTZ camera preset changes. | Alta Video |
| AVA-12716 | The status of the Avigilon Alta A200 Cloud Connector is inaccurate after a reboot. | Alta Video |
| AVA-11940 | There is a severe delay when backing up a Compact Dome Camera. | Alta Video |
| AVA-10292 | When renaming the Cloud connector, the page must be refreshed for the change to be completed. | Alta Video |
| AVA-9818 | When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted. | Alta Video |
| AVA-9786 | After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours. | Alta Video |
| AVA-9673 | When the SD card is not detected, the SD card system failure alert is not triggering. | Alta Video |
| AVA-6367 | When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
