Release notes: Alta Video 7.8.1 beta
Last modified: Tuesday September 09, 2025.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Resolved issues
- Known issues
A recent code update in our Avigilon Alta Video product may have caused, in some rare and limited occurrences, bookmarked video data and external links to be permanently deleted from the device and cloud storage.
For customers who have not upgraded to 7.7.4 or higher, we recommend an immediate update to resolve this issue.
If you have any questions, please contact Motorola Solutions support team.
As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.
The Avigilon Alta Beta documentation has moved to beta-aware.docs.alta.avigilon.com
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Platform/camera model | Release date | Software version |
|---|---|---|---|
| 7.8.1 beta | Alta Video | Tuesday September 09, 2025. | 7_8_250908_01663 |
| 7.8.1 beta | Alta and Ava cameras | Tuesday September 09, 2025. | 7_8_250908_02479 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Custom feed rotation speeds in Video view | You can now set how long you see each camera when rotating feeds in a Video view pane. See Create your Video views. | 7.8.0 |
| H6SL and Ava Bullet LPR optimization settings | You can now enable LPR-sepecific optimization settings for Avigilon Alta H6SL and Avigilon Ava Bullet cameras. For more information, see Configure your camera for license plate recognition. | 7.8.0 |
| Warning message when adding a secondary Cloud Connector to a group | To highlight the considerations and requirements for configuring Cloud Connectors in high resiliency mode, Alta Video now shows a warning when you attempt to add a secondary Cloud Connector to a group. For more information, see Alta Cloud Connector high resilience mode. | 7.8.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| General stability improvements have been made to the Cloud Connector Storage. | 7.8.1 | |
| AVA-13448 | An issue where you could not export footage from a camera in Maps has been resolved. | 7.8.0 |
| AVA-13326 | An issue where bookmarks and external links disappeared after 30 minutes has been resolved. | 7.8.0 |
| AVA-12410 | An issue where full screen mode closed when a Video Rule popup closed has been resolved. | 7.8.0 |
| AVA-12229 | An issue where gray hashing displayed on the timeline of some on-prem cameras has been resolved. | 7.8.0 |
| AVA-12073 | An issue where items added to a map would disappear after the map was renamed has been resolved. | 7.8.0 |
| AVA-11909 | An issue where you could not use the Cloud Connector proxy function with 2FA users after unification has been resolved. | 7.8.0 |
| AVA-11785 | An issue where you could not delete PTZ presets that existed on a camera before it was added to Alta Video has been resolved. | 7.8.0 |
| AVA-11341 | An issue where Alarm emails showed UTC instead of the local time zone has been resolved. | 7.8.0 |
| AVA-10997 | An issue with a tapping noise in live and playback audio has been resolved. | 7.8.0 |
| AVA-9184 | An issue where errors and artifacts appeared in exported video has been resolved. | 7.8.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-13788 | The operation fails when attempting to update the Image Health reference image. This prevents the new reference image from being saved successfully. | Alta Video |
| AVA-13611 | After deleting a Flex camera, if you proceed to re-add the camera via Wi-Fi, upon inputting the Alta key, the Bluetooth discovery pop up appears immediately. | Alta Video |
| AVA-13563 | The search result thumbnail displays incorrectly. | Alta Video |
| AVA-13353 | When deleting camera footage, a "0 device recordings deleted" message shows and no recordings are deleted. To work around the issue, choose Option Delete recordings > Older than (days). | Alta Video |
| AVA-13103 | It is necessary to refresh the page to see PTZ camera preset changes. | Alta Video |
| AVA-12716 | The status of the Avigilon Alta A200 Cloud Connector is inaccurate after a reboot. | Alta Video |
| AVA-12552 | Saved views is missing the options to Update with current view or Duplicate. | Alta Video |
| AVA-12269 | Device setting changes are not reflected in the UI logs without a page refresh. | Alta Video |
| AVA-11940 | There is a severe delay when backing up a Compact Dome Camera. | Alta Video |
| AVA-10292 | When renaming the Cloud connector, the page must be refreshed for the change to be completed. | Alta Video |
| AVA-9818 | When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted. | Alta Video |
| AVA-9786 | After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours. | Alta Video |
| AVA-9673 | When the SD card is not detected, the SD card system failure alert is not triggering. | Alta Video |
| AVA-6367 | When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras. | Alta Video |
| AVA-10043 | Cloud Connectors sometimes cannot be successfully disconnected from a deployment. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
