Release notes: Alta Video 8.0.2 beta

Last modified: Monday October 27, 2025.

Learn about new features, fixes and any issues found in testing for the Avigilon Alta solution beta software.

Alta Video Beta Program

The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.

Avigilon Alta User Research

By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Software release table
Release labelPlatform/device modelRelease dateSoftware version
8.0.2 betaAlta VideoWednesday October 22, 2025.8_0_251022_02077
8.0.2 betaAlta camerasWednesday October 22, 2025.8_0_251017_03283
8.0.2 betaAlta A5 cameras, Avigilon Flex, Arming Station ProWednesday October 22, 2025.8_0_251022_03365

What's new

In this release, Alta Video provides the following features:

New features table
FeatureDescriptionAdded in version
Avigilon Alta H6A Dual Head camerasAlta Video version 8.0.2 includes beta support for the cloud-native Alta H6A Dual Head cameras. For more information, see Avigilon Alta H6A Dual Head cameras.8.0.2 beta
Avigilon Alta Horn SpeakersYou can now integrate cloud native Horn speakers, adding talk-down and audio broadcasting functionality to your site. For more information see Avigilon Alta Horn Speaker.8.0.1 beta
Play pre-recorded audio when Protect alarms trigger You can now play pre-recorded audio clips through speakers in Alta Protect zones when an alarm triggers. See Alarm and arm/disarm actions.8.0.0 beta
Manually choose alarm and anomaly camera feeds in Video view Empty panes in Video view no longer automatically populate with alarm or anomaly feeds. You can now manually choose which panes display them. You can now clear all panes from the right-click menu. See Create views.8.0.0 beta
Video view custom layouts You can now create custom layouts to organize the position and size of camera feeds in the Video view tool. See Create Video view layouts.8.0.0 beta
Create alarms for crashing metal sounds You can now create audio analytics rules that trigger on detecting crashing metal. See Create rules for sound detection.8.0.0 beta
Audio support for Cloud Connector camera RTSP streamsCloud Connectors can now receive audio from camera RTSP streams. See Add cameras using their RTSP stream.8.0.0 beta
PTZ Camera toursYou can now create a camera tour for PTZ cameras. See PTZ camera tours. 8.0.0 beta
Trigger PTZ preset as an action for a ruleYou can now trigger the PTZ camera to a preset position as an action for a rule. See Trigger PTZ preset as an action for a rule. 8.0.0 beta

Updated domains

As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.

For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections

Resolved issues

This release resolves these issues:

Resolved issues table
ReferenceResolutionResolved in version
AVA-14769

Resolved an issue where opening the new co-manage access settings in the Users tool turned off deployment access for partners and Alta Support, even if permission had been previously granted and no changes were made.

IMPORTANT: This fix does not restore lost access. A deployment user with administrator permissions must log in and reenable partner and support access in the co-manage access dialog. See Control partner and Alta Support access

8.0.2 beta
AVA-14727An issue where using the maximize video button in video view could cause the playback options to drop has been resolved.8.0.2 beta
AVA-13791As part of the ongoing unification process, icons in all Alta applications now conform to a unified design standard.8.0.1 beta
AVA-14622An issue where the shared folder permissions do not display all users has been resolved. 8.0.1 beta
AVA-13053An issue where the replace Cloud Connector function could stop recording has been resolved.8.0.1 beta
AVA-13978An issue where starting or stopping manual recording from a camera feed was not stored in audit logs has been resolved.8.0.0 beta
AVA-12795An issue where a license plate might be detected but not associated with its license plate group has been resolved.8.0.0 beta
AVA-10724An issue where a deployment with a disconnected Cloud Connector incorrectly showed a notification for a software update has been resolved.

8.0.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

During testing, we have found the following issues in these software packages:

Known issues table
ReferenceIssueSoftware
AVA-14848Exporting footage from maps fails locally and via download manager. A known workaround is to use another tool such as video wall to export the download. Alta Video
AVA-13791Some icons or logos may display incorrectly with visible corner cut-offs or truncation. A known workaround is to import images with a larger border than normal to account for the automatic rounding of edges.Alta Video and Alta camera
AVA-14564 If you manually position a PTZ camera after it was moved by a triggered rule, it becomes stuck in the manual position until the alarm ends.Alta Video and Alta camera
AVA-14502 A PTZ camera that disconnects and reconnects after a triggered rule moved it, returns to its home position after its idle time elapses, even if the original alarm is still ongoing.Alta Video and Alta camera
AVA-14048Live and recorded audio from Alta cameras is distorted by intermittent popping and clicking.Alta Video and Alta camera
AVA-14314 Audio from RTSP streams for some third-party cameras might not correctly play on a Cloud Connector.Alta Video
AVA-14524Clicking the map icon in the timeline of a video feed does not show the device on the map.Alta Video
AVA-14509 If you delete but don't reset a PTZ camera with a running tour, the tour continues if the camera is added to another deployment.Alta Video and Alta camera
AVA-14449 An Avigilon Alta Short Horn Speaker does not work if it is used to replace an existing one in Alta Video.Alta Video and Alta camera
AVA-14392 Dragging a device from the Alarms & Anomalies dropdown to the All Panes target in Video view does not add camera feeds to the video panes.Alta Video
AVA-14270Alta Video might not show the correct device settings for an Avigilon Flex camera and functionality connected to missing settings might not work.Alta Video and Alta camera
AVA-14165The Cloud Connector Devices tool might show an incorrect total for the number of connected devices.Alta Video
AVA-12269In the Devices tool, device setting changes do not show in the UI logs without a page refresh.Alta Video
AVA-13770Camera recordings cannot be accessed in an H6A Dual Head after connecting it to Alta Video, changing it to run in Avigilon Unity mode, and then changing it back to Avigilon Alta mode.Alta Video and Alta camera
AVA-13106Disconnecting a Cloud Connector in Alta Video can be slow and sometimes fails. The UI might show the Cloud Connector is still connected.Alta Video
AVA-8006Image health alarms continue to trigger when image health is turned off in device settings. As a workaround to end the alarm, you can validate it as false and end the alarm.Alta Video
AVA-13106After adding a camera to Alta Video the default 2 minute idle period for PTZ tours is not set. After a platform software update, a previously set default idle period is cleared.Alta Video
AVA-13788The operation fails when attempting to update the Image Health reference image. This prevents the new reference image from being saved successfully.Alta Video
AVA-13611After deleting a Flex camera, if you proceed to re-add the camera via Wi-Fi, upon inputting the Alta key, the Bluetooth discovery pop up appears immediately.Alta Video
AVA-13563The search result thumbnail displays incorrectly.Alta Video
AVA-13353When deleting camera footage, a "0 device recordings deleted" message shows and no recordings are deleted. To work around the issue, choose Option Delete recordings > Older than (days).Alta Video
AVA-13103It is necessary to refresh the page to see PTZ camera preset changes.Alta Video
AVA-12716The status of the Avigilon Alta A200 Cloud Connector is inaccurate after a reboot.Alta Video
AVA-12552Saved views is missing the options to Update with current view or Duplicate.Alta Video
AVA-12269Device setting changes are not reflected in the UI logs without a page refresh.Alta Video
AVA-11940There is a severe delay when backing up a Compact Dome Camera. Alta Video
AVA-10292When renaming the Cloud connector, the page must be refreshed for the change to be completed. Alta Video
AVA-9818When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted.Alta Video
AVA-9786After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours.Alta Video
AVA-9673When the SD card is not detected, the SD card system failure alert is not triggering.Alta Video
AVA-6367When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras.Alta Video
AVA-10043Cloud Connectors sometimes cannot be successfully disconnected from a deployment.Alta Video
Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment.Alta Video
AVA-7372Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period.Alta Video
AVA-5855When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed.Alta Video
AVA-4734Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them.Alta Video