Release notes: Alta Video 8.2.0 beta

Last modified: Wednesday March 25, 2026.

Learn about new features, fixes and any issues found in testing for the Avigilon Alta solution beta software.

Alta Video Beta Program

The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.

Avigilon Alta User Research

By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Software release table
Release labelPlatform/device modelRelease dateSoftware version
8.2.0 betaAlta VideoWednesday March 25, 2026.8_2_260325_03475
8.2.0 betaAlta camerasWednesday March 25, 2026.8_2_260316_04719
8.2.0 betaAlta A5 cameras, Avigilon Flex, Arming Station Pro, Alta Horn SpeakerWednesday March 25, 2026.8_2_260323_04753

What's new

In this release, Alta Video provides the following features:

New features table
FeatureDescriptionAdded in version
View alarm and anomaly camera feeds in rotationYou can now watch camera feeds for ongoing alarms or anomalies in rotation in the Video view tool. See Create views.8.2.0 beta
PTZ control priority We have added a priority system for controlling pan-tilt-zoom (PTZ) cameras. When automated tours, alarms, and users try to simultaneously operate a PTZ camera, a system of notifications and rules ensure it can move to the highest priority position. For more information, see PTZ control priority.8.2.0 beta
Automate PTZ camera movement using rules You can now configure a pan-tilt-zoom (PTZ) camera to move to a preset position as an automated action when a rule triggers. See Automate PTZ camera movement using rules.8.2.0 beta
Improved timeline thumbnails When hovering over a video timeline, a thumbnail image is now generated for every 10 seconds of video. Previously, thumbnails only updated every 30 seconds. See View live video or play back recorded video.8.2.0 beta
Notification for appearance ruleWhen Face analytics are turned off on a device with an appearance rule, a warning message will display. See Create rules for appearance.8.2.0 beta
Zone authentication deployment settingTo improve security, the Alta Protect authentication method for arming stations and console devices is now a deployment setting that applies to all zones. Choose between Alta Access credentials or Zone PINs. See Set the zone authentication method.8.2.0 beta

Updated domains

As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.

For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections

Resolved issues

This release resolves these issues:

Resolved issues table
ReferenceResolutionResolved in version
AVA-18029An issue where you could not acknowledge a Terms of Service dialog has been resolved.8.2.0 beta
AVA-17335An issue where Axis cameras on a Cloud Connector might have intermittent communication issues and report errors has been resolved. 8.2.0 beta
AVA-16930An issue where the device source count on a Cloud Connector was incorrect has been resolved.8.2.0 beta
AVA-16777An issue where a deployment might become unstable has been resolved.8.2.0 beta
AVA-16729An issue where you could not use labels to filter devices when creating system rules has been resolved. 8.2.0 beta
AVA-16562 An issue where some Axis cameras on a Cloud Connector could become unavailable and showed a setup banner after a system update has been resolved.8.2.0 beta
AVA-16486An issue where some users might not have the option to set up 2FA has been resolved.8.2.0 beta
AVA-16424An issue where no faces were detected in large snapshots used for Face Watchlist Profiles has been resolved.8.2.0 beta
AVA-16028 An issue where using the default Access Until time when configuring Co-manage Access turned off all access has been resolved.8.2.0 beta
AVA-14887An issue where a UI wizard might appear blank after selecting devices has been resolved.8.2.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

During testing, we have found the following issues in these software packages:

Known issues table
ReferenceIssueSoftware
AVA-17472A newly added Flex camera cannot be associated with its own sensor.Alta Video
AVA-16837When clicking the mic button for cameras with the Horn speaker associated, the drop down disappears and the mic is shown as active but no audio is available. Alta Video
AVA-16200When viewing the device group, extra devices are being displayed. Alta Video
AVA-16642Bonded Cloud Connector on Broadcom network interfaces plus Meraki Switch offline after software upgrade. Alta Video
AVA-16367Alta Horn speaker can crash when using only PoE instead of PoE+. A workaround is to lower the volume level.Alta Video
AVA-7075User groups reverting from users back to administrator after some time. Alta Video
AVA-14848Exporting footage from maps fails locally and via download manager. A known workaround is to use another tool such as video wall to export the download. Alta Video
AVA-13791Some icons or logos may display incorrectly with visible corner cut-offs or truncation. A known workaround is to import images with a larger border than normal to account for the automatic rounding of edges.Alta Video and Alta camera
AVA-14048Live and recorded audio from Alta cameras is distorted by intermittent popping and clicking.Alta Video and Alta camera
AVA-14314 Audio from RTSP streams for some third-party cameras might not correctly play on a Cloud Connector.Alta Video
AVA-14524Clicking the map icon in the timeline of a video feed does not show the device on the map.Alta Video
AVA-14509 If you delete but don't reset a PTZ camera with a running tour, the tour continues if the camera is added to another deployment.Alta Video and Alta camera
AVA-14165The Cloud Connector Devices tool might show an incorrect total for the number of connected devices.Alta Video
AVA-8006Image health alarms continue to trigger when image health is turned off in device settings. As a workaround to end the alarm, you can validate it as false and end the alarm.Alta Video
AVA-13103It is necessary to refresh the page to see PTZ camera preset changes.Alta Video
AVA-12716The status of the Avigilon Alta A200 Cloud Connector is inaccurate after a reboot.Alta Video
AVA-11940There is a severe delay when backing up a Compact Dome Camera. Alta Video
AVA-10292When renaming the Cloud connector, the page must be refreshed for the change to be completed. Alta Video
AVA-9818When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted.Alta Video
AVA-9786After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours.Alta Video
AVA-9673When the SD card is not detected, the SD card system failure alert is not triggering.Alta Video
AVA-6367When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras.Alta Video
AVA-10043Cloud Connectors sometimes cannot be successfully disconnected from a deployment.Alta Video
Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment.Alta Video
AVA-7372Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period.Alta Video
AVA-5855When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed.Alta Video
AVA-4734Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them.Alta Video