Release notes: Alta Video mobile app for iPhone and iPad 3.11.0 beta

Last modified: Thursday July 03, 2025.

About this release
What's new
Getting started with the app
Resolved issues
Known issues

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad.

Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS device.

About this release

This is the beta release of the Alta Video app for iPhone and iPad.


Release label	Release date	Software build number
Alta Video app for iPhone and iPad devices beta (Available from https://testflight.apple.com/join/8waet1xD)	Thursday July 03, 2025.	Version 3.11.0 beta

What's new

These features have been added in this release:


Feature	Description	Added in
Face search & watchlist management	You can now use the Alta Video iOS mobile app to manage Face search and Face watchlists.	iOS 3.11.0 beta
Flex camera sensor values	You can now view sensor values for Flex cameras in the camera settings page.	iOS 3.11.0 beta
Camera error banners	Camera errors are now displayed in the camera tab and dismissible errors can be dismissed or undismissed.	iOS 3.11.0 beta
Trigger manual webhooks	You can now trigger manual webhooks from associated cameras.	iOS 3.11.0 beta
Video header design updates	Camera video displays have been visually redesigned to improve consistency and clarity.	iOS 3.11.0 beta

Getting started with the app

Compatibility

Your iPhone or iPad must be running iOS version 15 or later.

Alta Video user permissions

To use the Alta Video app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

View live video
View historic video
View devices in video view
View alarms

Installation

To test the Alta Video app for iPhone and iPad beta versions:

From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
If you already have TestFlight installed, tap ACCEPT and then install the required app.
If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the required app.

To start using the Alta Video app for iOS devices:

From your Apple iOS device, navigate to the App Store and search for Alta Video.
Install the App.
Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Alta Video Username and Password.
Tap SIGN IN.

Resolved issues

These issues have been resolved:


Reference	Resolution	Resolved in
AVA-11493	An issue with navigation on some screens for devices running iOS 18.4 or later has been resolved.	iOS 3.11.0 beta
AVA-10915	An issue where the video stream was partially obscured by the camera name in the Alta Video iOS app has been resolved.	iOS 3.11.0 beta
AVA-10420	An issue where the Alta Video iOS app displayed an incorrect Alarm count has been resolved.	iOS 3.11.0 beta

Known issues

During testing, we have found the following issues in the release.


Reference	Issue
10813	Users sometimes cannot log in using an existing username and password after deployment unification.