Release notes: Alta Video mobile app for iPhone and iPad 3.9.0 beta

Last modified: Monday February 17, 2025.

About this release
What's new
Getting started with the app
Known issues

Learn about new features, fixes, and any issues found in testing for the Alta Video app for iPhone and iPad.

Receive notifications and remotely view video and alarms from your Alta Video deployments on your iOS device.

About this release

This is the beta release of the Alta Video app for iPhone and iPad.


Release label	Release date	Software build number
Alta Video app for iPhone and iPad devices beta (Available from https://testflight.apple.com/join/8waet1xD)	Monday December 09, 2024.	Version 3.9.0 beta

What's new

These features have been added in this release:


Feature	Description	Added in
Choose your preferred playback/export location	You can now choose whether to playback footage from the device, or from the cloud backups.	iOS 3.9.0 beta
Support for Halo 3C	Support has now been added to the Alta Video app for iPhone and iPad for the Halo 3C sensors.	iOS 3.9.0 beta
Alta Aware is now Alta Video	As part of the unification process of Avigilon Alta cloud products, Alta Aware is now called Alta Video.	iOS 3.9.0 beta

Getting started with the app

Compatibility

Your iPhone or iPad must be running iOS version 15 or later.

Alta Video user permissions

To use the Alta Video app for iOS devices, you must already have a user profile set up for the Alta Video deployments you want to monitor, with at least the following permissions:

View live video
View historic video
View devices in video view
View alarms

Installation

To test the Alta Video app for iPhone and iPad beta versions:

From your iOS device, tap https://testflight.apple.com/join/8waet1xD.
If you already have TestFlight installed, tap ACCEPT and then install the required app.
If you do not have TestFlight installed, first install TestFlight, and then join the beta by tapping the Start testing button. Accept the beta and then install the required app.

To start using the Alta Video app for iOS devices:

From your Apple iOS device, navigate to the App Store and search for Alta Video.
Install the App.
Connect to your Alta Video deployment: enter your server name (for example, aware-test-server) in the Deployment name field.
Tap NEXT.
Enter your Alta Video Username and Password.
Tap SIGN IN.


Reference	Resolution	Resolved in

Known issues

During testing, we have found the following issues in the release.


Reference	Issue
9461	Issue: When using the Alta Video app for iPhone and iPad on iPhone 12, 12 Pro, and 12 Pro Max devices running iOS 14.6, the screen freezes and does not update when playing video. We currently have an open support case with Apple about this issue.