Adding users in unified organizations

Last modified: Monday January 22, 2024.

Alta Video and Alta Access users

Adding a new user to Alta Video or Alta Access might create a corresponding new user in the other application when the user databases synchronize.

  • New users in the Alta Video Administrator user group create a corresponding new user in Alta Access with the Alta Video Default Role. The user is sent an email link to set their Alta Access password.
  • Adding a Alta Access user to Alta Video creates a new user in Alta Video in the Operator user group.

DMP users

After unification, you can’t add new users directly to DMP. Instead, add them in your Alta Access partner organization and synchronize it with DMP.

  • The first time a new user signs in to DMP or when you manually synchronize with Control Center, DMP creates a corresponding user and assigns them the default role set for your organization.
  • To change the default role, open the DMP menu menu button and select Deployment list > deployment settings button organization settings > Manage organization > New user default role.
  • You can manually change the role assigned to a new user after synchronization and before they sign in to DMP.
  • If you assign a new user in Alta Access the Super Admin role, DMP assigns them the Partner Super Admin role.

How to: Add a new DMP user through Alta Access

  1. Sign in or switch to your Alta Access Partner organization.
  2. Open the menu and select Users > Users.
  3. Click add control center user Add user.
  4. Enter the required details. For more information on adding users in Alta Access, see the user guide.
  5. Click Save.
  6. To change the assigned user role:
    1. Sign in or switch to DMP.
    2. Open the menu menu button and select Users.
    3. From the top toolbar, select the option to synchronise users with DMP.
    4. Select the required user and click User settings.
    5. Select the required DMP role.
      1. You must have the DMP Super admin role to change DMP user roles.