Release notes: Alta Video 7.5.0 beta
Last modified: Thursday April 10, 2025.
- Alta Video Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
As we continue to unify the Avigilon Alta cloud products, we are renaming Alta Aware as Alta Video and the Alta Control Center as Alta Access to make navigating between your products easier.
The Avigilon Alta Beta documentation has moved to beta-aware.docs.alta.avigilon.com
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Alta Video Beta Program
The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
Installing this release will upgrade Alta Video deployments, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 7.5.0 beta | Thursday April 10, 2025. | Alta Video: 7_5_250409_00362 |
| Camera model | Release date | Build number |
|---|---|---|
| Alta and Ava Cameras | Thursday April 10, 2025. | Alta cameras: 7_5_250409_00084 |
What's new
In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| New Navigation | To continue the unification of the Alta Access and Alta Video products, the Alta Video user interface has now moved to using a left-hand navigation bar, rather than the previous top navigation bar. The new navigation also includes a full screen mode. | 7.5.0 |
| Search bar added to Saved views accordion | Use the new search bar to find Saved views in Video view. | 7.5.0 |
| Point Of Sale enhancements | Enhancements have been made to the Point Of Sale allowing you to view up to 15 previous transactions, view the receipt in a text format and the currency field populated to be optional. See Video View Point Of Sale. | 7.5.0 |
| Video player for exported panoramic/fisheye video | When video from panoramic or fisheye cameras is exported, most video players show the non-dewarped version of the footage. Use the Alta Video Player to view dewarped footage. See How to: View exported panoramic video clips. | 7.5.0 |
| Audit log export as a CSV | Audit logs can now be exported as a CSV file directly from Alta Video. See How to: Download Audit logs. | 7.5.0 |
| Audio gain for H6SL cameras | You can now adjust audio gain in Alta Video for Alta H6SL cameras. See Change camera settings in Alta Video. | 7.5.0 |
Updated domains
As we unify Avigilon Alta Video and Avigilon Alta Access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Reference: Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta A2000 Cloud Connector or Alta A3000 Cloud Connector servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-10071 | An issue where the Areas of Interest could change after a software update has been resolved. | 7.5.0 |
| AVA-10005 | An issue where the CORS policy could fail to operate on URL with ports has been resolved. | 7.5.0 |
| AVA-8734 | An issue where the Viewer Audit logs might not populate correctly for the external viewer has been resolved. | 7.5.0 |
| AVA-8233 | An issue where the H6SL camera could fail to allocate memory has been resolved. | 7.5.0 |
| AVA-8221 | An issue where the Counts from areas that are covered by Cloud-Connected cameras could be incorrect has been resolved. | 7.5.0 |
| AVA-7751 | An issue with updating the Openpath credentials has been resolved. | 7.5.0 |
| AVA-4750 | An issue with the area of interest window being incorrect in Loitering Search has been resolved. | 7.5.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| AVA-10145 | When rotating the panoramic camera from 180° to 90° the logs incorrectly state the rotation as 270°. | Alta Video |
| AVA-10061 | When viewing the list of saved clips, a yellow exclamation mark is displayed with no description. | Alta Video |
| AVA-9818 | When viewing a HTTP live stream and disabling the "Allow live streaming of audio", the audio continues to be transmitted. | Alta Video |
| AVA-9786 | After adding Cloud Connector cameras to the deployment, a cloud backup was not attempted for 24 hours. | Alta Video |
| AVA-9673 | When the SD card is not detected, the SD card system failure alert is not triggering. | Alta Video |
| AVA-9512 | When searching using a label, results from cameras without the searched label will also display. | Alta Video |
| AVA-6367 | When viewing the local display and a camera is unavailable, a blank screen can display instead of streaming the remaining cameras. | Alta Video |
| AVA-10043 | Cloud Connectors sometimes cannot be successfully disconnected from a deployment. | Alta Video |
| — | Fall detection and bag pick up/drop detection remain as Beta features. Contact support if you would like to trial them on your deployment. | Alta Video |
| AVA-7372 | Face search can occasionally take a few minutes to return a result when used with multiple cameras over an extended time period. | Alta Video |
| AVA-5855 | When saving a Video view, you may see a 400 Bad Request error. The saved view can still be shared and accessed. | Alta Video |
| AVA-4811 | Alta Video shows an unverified SD card warning and cannot access a dual-SD card camera with only one working SD card. | Alta Video |
| AVA-4757 | Flex cameras might go offline during an update and stop recording. Power cycling the device completes the update process. | Alta cameras |
| AVA-4734 | Existing Halo sensors do not automatically support new channels. You must re-add them to Alta Video to enable them. | Alta Video |
