Release notes: Ava Aware 2.4.1 beta
Last modified: Thursday August 06, 2020.
Learn about new features, fixes and any issues found in testing for the Ava Aware software.
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About this release
(back to top)The Ava Aware software provides the features for your Ava video security systems.
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware video management system software version 2.4.1 (Released to the | August 06, 2020 | Ava Aware: 200806_07010 |
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in |
|---|---|---|
| Default saved Video view | Each Ava Aware user can now configure their preferred default Video view. Once set, this view is displayed each time that User logs into Ava Aware and opens Video view. See: | Ava Aware 2.4.0 |
| Improved Area of interest settings | In the Counts, Search and Rules tools, the Area of interest settings now allows you to define non-rectangular areas. See: | Ava Aware 2.4.0 |
| Allow SMTP setting to be configured with blank credentials | To enable you to connect to SMTP relays, for example, to G Suite, you can now leave the | Ava Aware 2.4.0 |
| Configure the retention periods for your Counts information | You can define different retention periods for Counts information. See | Ava Aware 2.4.0 |
| When connecting Ava cameras to Ava Aware encryption is set to On | All Ava cameras now use encrypted communications to Ava Aware. See: | Ava Aware 2.4.0 |
| Go to full-screen by double-clicking on maps | In places in the Ava Aware user interface where maps are displayed, you can go to full-screen mode by double-clicking on the map. | Ava Aware 2.4.0 |
| Search tool improvements | This release introduces more options for defining the time periods in the Search tool. | Ava Aware 2.4.0 |
| Security improvement | This version resolves a security issue. | Ava Aware 2.3.5 |
| Stability improvements | Improvements have been made to Ava Aware to improve the stability of the software. | Ava Aware 2.3.3 |
| "What's new" dialog | Before triggering a Ava Aware software upgrade, you can now view information about the new features and resolved issues in the new software version. | Ava Aware 2.3.1 |
| Aware mobile apps | With the release of the Aware mobile apps to the Android Play Store and the Apple App Store, monitor this version of Ava Aware from your mobile devices. See: | Ava Aware 2.3.0 |
| Stream RTSP from Ava Aware to external systems | View Real Time Streaming Protocol (RTSP) and Real Time Streaming Protocol over SSL (RTSPS) streams from your cameras using external RTSP media players. You can pull live streams or historical video from the devices connected to your deployment. See Local RTSP streams | Ava Aware 2.3.0 |
| Multiple servers in a server group | You can now configure multiple Ava Cloud Connectors in each server group. This, for example, allows you to configure multiple appliances for a large site, enabling all cameras on site to connect to a single server group. See and This is an early release feature - we recommend that you contact Ava Security Technical Support before attempting to configure multiple secondary Ava Cloud Connectors in a single Appliance group. | Ava Aware 2.3.0 |
| Configurable dewarp settings for third-party panoramic cameras | Find the dewarp option most suited to your specific third-party panoramic cameras. See Configure the dewarp settings for third-party panoramic cameras | Ava Aware 2.3.0 |
| Download your Ava camera log files from within Ava Aware | When requested by Technical Support, you can now download the Ava cameras log files from inside the Ava Aware user interface. See Download diagnostic information from your Avigilon Ava cameras | Ava Aware 2.3.0 |
| Improvements to the Search tool | From Search, you can now define Also, any search results that are very similar and now layered together. See: | Ava Aware 2.3.0 |
| Go to full-screen by double-clicking | In many places in the Ava Aware user interface, you can go to full-screen mode by double-clicking on the video. This includes from any video pane in Video view, and from the Details pane when selecting Devices or when setting up Areas of interest, Line-crossing and Counts. | Ava Aware 2.3.0 |
| Define the access mechanisms for your Users | Decide if your Users can access your Ava Aware deployment using the | Ava Aware 2.3.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in |
|---|---|---|
| 5738 | An issue where Users with default Operator permissions no longer had access to the Clips tool has been resolved. | Ava Aware 2.4.1 |
| 5725 | An issue where, when carrying out Searchs using the | Ava Aware 2.4.1 |
| 5674 | An issue where, if you had opened multiple Video views, when adding cameras, the Video view was not correctly named has been resolved. | Ava Aware 2.4.1 |
| Ava—295 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 2.4.0 |
| Ava—294 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 2.3.5 |
| Ava—293 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 2.3.5 |
| 5633 | An issue where you could not export, share, or bookmark video from your search results has been resolved. | Ava Aware 2.3.4 |
| Ava—290 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 2.3.3 |
| 5604 | An issue where the scheduled resetting of Counts information was not occurring has been resolved. | Ava Aware 2.3.3 |
| 5544 |
An issue where, when creating a bookmark for an individual pane in Video view and trying to change the | Ava Aware 2.3.3 |
| 5378 | An issue where, when positioning a camera icon outside of the map in Map view and setting the | Ava Aware 2.3.3 |
| Ava—283 | A vulnerability has been resolved in the Ava Aware software. | Ava Aware 2.3.2 |
| 5575 | An issue where the anomaly detector could repeatedly trigger has been resolved. It can take around an hour for the anomaly model to update, so you might see existing anomalies continuing to trigger for a time after upgrading Ava Aware. | Ava Aware 2.3.2 |
| 5572 | An issue where a race condition in the anomaly detectors could cause Ava Aware to reboot when a new anomaly was detected has been resolved. | Ava Aware 2.3.2 |
| Ava—286 | A vulnerability has been resolved in the Ava cameras software. | Ava Aware 2.3.0 |
| 5189 | An issue where, when adding devices to Ava Aware, the | Ava Aware 2.3.0 |
| 4924 | An issue where, when applying a privacy mask to the view of a Ava cameras device, the Ava cameras did not take into account the rotation of the camera has been resolved. | Ava Aware 2.3.0 |
| 4859 | An issue when creating counting areas could lead to excessive load on your servers has been resolved by ensuring that you can only create counts across multiple cameras in a single site. | Ava Aware 2.3.0 |
| 4377, 4765 | An issue in clustered setups where, if you editted any device settings from an Ava Cloud Connector other than the one to which the device was connected, you could not immediately see the changes has been resolved. | Ava Aware 2.3.0 |
| 4675 | An issue where in some circumstances, when viewing the Ava Aware user interface, users were being logged out of the user interface has been resolved. | Ava Aware 2.3.0 |
| 4307 | An issue where, if trying to view too complex a Video view layout on a PC with insufficient hardware specification, a significant delay in live video was be experienced has been improved. See Suggested specifications for client PCs used to view Alta Video for information on the minimum recommended specifications for client PCs. | Ava Aware 2.3.0 |
| 4294 | An issue in clustered Ava Cloud Connector installations, where you could not export video from a camera connected to a node other than the one you were logged into has been resolved. | Ava Aware 2.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in this release.
These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.
| Reference | Issue |
|---|---|
| 5829 | Issue: Smart presence icons on the Map view do not disappear when a person or vehicle moves out of the camera view. Workaround: Refresh the browser tab to display the Smart presence icons correctly. |
| 5739 | Issue: When first viewing the Ava Aware user interface in Chrome versions 84 or 85, some of the icons might not load correctly. This issue has been filed against the Chrome browser. Workaround: Refresh the browser tab to display the icons correctly. |
| 5719 | Issue: The date picker tool sometimes does not retain the selected dates you choose. Workaround: After selecting your chosen dates, re-open the data picker tool to your selected dates persist. |
| 5664 | Issue: When applying a rotation to a panoramic camera, some views and operations are based on the original view, rather than the rotated image. |
| 5626 | Issue: The new Counts retention settings are visible to users with only |
| 5461 | Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve. |
| 5443 | Issue: If a node within a Appliance group is disconnected, you cannot upgrade the cluster. |
| 5421 | Issue: To send an email with a password reset link, you must either have Remote Access enabled, or have correctly configured the External URL. |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Ava Aware is ignored, and the stream uses the rotation settings from the camera. |
| 4668 | Issue: When attempting to replace a camera in Ava Aware, any attempt to change the device credentials are not correctly actioned. |
| 4513 | Issue: If you configure a counting area using multiple sources from the same camera, or multiple sources from an encoder, Ava Aware currently shows all counts as being from a single source. |
| 3748 | Issue: On occasion, the Ava Security analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown. |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Ava Security Ava Aware video management system, these incompatibilities might impact the accuracy of the Ava Security analytics. |
