Release notes: Ava video security systems 4.2.2 beta

Last modified: Tuesday September 14, 2021.

Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.

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About this release

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This Ava video security system release includes software for the:

  • Ava Aware and Ava Aware video management systems
  • Ava cameras and Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Ava Aware/Ava Aware software version 4.2.2 betaTuesday September 14, 2021.Ava Aware: 4_2_210914_11360
Ava cameras/Ava cloud-native camera software version 4.2.2 betaTuesday September 14, 2021.Ava cameras: 4_2_210914_14268

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Ava Aware provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version:
Enable Single sign-on from ADFS

In addition to the existing compatible federated identity providers that work with Ava Aware cloud, you can now use Active Directory Federated Services (ADFS) as your provider.

See:
Single sign-on (SSO) in Alta Video
Configure SAML with ADFS

4.2.0 beta
Cloud storage of video data

Ava Aware now provides you with the ability to backup your video data from your Ava cloud-native cameras and your Ava Cloud Connectors to the Ava Cloud.

See:
Cloud Storage

4.2.0 beta
Cloud connectivity statusThe Cloud Connector local user interface now reports its connection status.4.2.0 beta
External video wall

For situations where you want to display views from your cameras, for example on a monitor at the entrance to your store or office, you can now configure a video view, and then point a browser from another device to the resulting URL to see that view.

See:
External video viewers
Create an external video viewer
Create a shortcut to your External viewers
Configure your external video viewer to automatically start

4.2.0 beta
Draw wall locations in Map view

When configuring Map view, define the locations of walls on the maps.

See:
Map view
Add walls to your site maps

4.2.0 beta
Bulk acknowledgment of Alarms

You can now acknowledge multiple alarms at a time.

See:
How to: Verify alarms or events

4.2.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
10212An issue where, when you edited an existing webhook, if you made changes to any setting apart from the Sending Method caused the method to be set to From cloud has been resolved.4.2.2 beta
10211An issue where, if you had a rule that included a webhook and you edited that webhook, the rule did not update correctly has been resolved.4.2.2 beta
10058An issue where, when you configured cloud backups for a configuration profile, selecting View backup status ignored the information from cameras connected to your Ava Cloud Connector has been resolved.4.2.2 beta
Ava-540 A vulnerability has been resolved in Ava Aware. 4.2.1 beta
10159An issue where, if you configured a schedule for the cloud storage backup, it did not back up your video data has been resolved.4.2.1 beta
10138An issue where external links did not show video backed up to the cloud if the camera was not contactable has been resolved.4.2.1 beta
10130An issue where, after defining the position of walls in Map view, you might see incorrectly cropped areas at the corners of the view has been resolved.4.2.1 beta
10114An issue where, in some rare circumstances, some cameras connected to Ava Cloud Connectors might stop recording has been resolved.4.2.1 beta
10058An issue where the backup status was not shown for any cameras connected to an Ava Cloud Connector has been resolved.4.2.1 beta
Ava-537 A vulnerability has been resolved in Ava Aware. 4.2.0 beta
9830An issue where, after logging into your Ava Cloud Connector using the local user account, the user interface took some time to update with information relating to your system has been resolved.4.2.0 beta
9773An issue where, if you changed the Device group for a camera, the camera was disconnected until your refreshed the page has been resolved.4.2.0 beta
9744An issue where, if you attempted to download the diagnostic information from a Cloud Connector, the user interface log files downloaded, but the back end information showed Failed has been resolved.4.2.0 beta
9471An issue where the quality of the audio was sub-optimal when you listened back from an audio alarm has been resolved.4.2.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
10197

Issue: If you configure a scheduled backup, the system uses the GMT timezone, so your backed up files might appear to have been made at an incorrect time.

Ava Aware
10140, 9715Issue: When setting up Webhooks to be used as a rule action, you cannot currently use the Test button when the Sending Method is set to From Ava devices.Ava Aware
10138Issue: If an Ava cloud-native camera is not contactable, any external links will not work, even if the video data has been backed up to the Ava Cloud.Ava Aware
10130Issue: In Map view, with some camera icon locations and wall positions, the field of view cones might overflow into adjacent areas.Ava Aware
10120Issue: When attempting to export video where some of the data has been backed up to Ava Cloud, but where the selected end time is after the time that the backup stopped, the export halts at the end of the backed up data, and never completes.Ava Aware
10106Issue: In some circumstances, you cannot download Counts information from Ava Aware cloud.Ava Aware
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Ava Aware
10049

Issue: When you have configured an external viewer, the viewer stops working after Ava Aware upgrades.

Workaround: After the upgrade has completed, re-generate the one-time password, and re- enter it into your external viewer.

Ava Aware
9800Issue: If you attempt to temporarily disable a System rule, the settings are not correctly applied, and the rule continues to generate notifications when triggered.Ava Aware
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Ava Aware
9327

Issue: If you follow a link to an Ava Aware cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Ava Aware cloud deployment, again follow the alarm link to view details of the alarm.

Ava Aware cloud
9117, 9165Issue: If you export video and audio files, or view those files from an external link created from your Ava Aware deployment, audio snippets might not be synchronized with the video of the event.Ava Aware
8861

Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state.

Workaround: Refreshing the browser shows the correct access.

Ava Aware
8512Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline.Ava Aware
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Ava Aware
7983Issue: When using Ava Aware cloud to configure webhooks from Ava cloud-native cameras, the $url value is not being included in the webhook.Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Ava Aware cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear.Ava Aware
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.Ava Aware
6242Issue: When attempting to view live or playback video recorded from Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly.Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.Ava Aware
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Ava Aware is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Ava Aware
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.
See:
Set Alta camera settings locally and
Change camera settings in Alta Video

Ava cameras
2151

Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Ava cameras
GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Ava Aware video management system, these incompatibilities might impact the accuracy of the Ava Security analytics.Ava Aware