Release notes: Ava video security systems 4.4.3 beta

Last modified: Tuesday December 14, 2021.

Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.

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About this release

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This Ava video security system release includes software for the:

  • Ava Aware and Ava Aware video management systems
  • Ava cameras and Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Ava Aware/Ava Aware software version 4.4.3 betaTuesday December 14, 2021Ava Aware: 4_4_211214_12250
Ava cameras/Ava cloud-native camera software version 4.4.3 betaTuesday December 14, 2021Ava cameras: 4_4_211210_15218

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Ava Aware provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version:
New Unknown vehicle type in rules and search

When searching or creating rules for vehicles, you can now select Unknown vehicles as a vehicle type. Unknown vehicles are object detections where Ava Security is confident that the object is a vehicle, but not specifically confident enough to specify which type.

See:
Create rules for appearance
Create rules for line-crossing
Create rules for loitering
Search by appearance
Search for line-crossing
Search for loitering

4.4.3 beta
License plate recognition

This release introduces license plate recognition (LPR) into Ava Aware.

See:
Alta Video license plate recognition
Considerations when setting up cameras for license plate recognition
Configure your camera for license plate recognition
Add license plate recognition information to Video view
View license plate recognition events
Create rules for appearance
Create rules for line-crossing
Create rules for loitering
Create and use License plate groups
How to: Review Events created by Alta Video

4.4.0 beta
Enhancements to the Sensors feature

The Sensors feature within Ava Aware has been enhanced to improve the Rules, Alarms and Video view handle information about and from Sensors. You can also now specify your preference for the units used to display temperature.

See:
Create rules for sensors
How to: Review Alarms created by Alta Video
Create your Video views
Alta Video user settings

4.4.0 beta
Keyboard shortcuts added to Video view

You can now use keyboard shortcuts for your frequently used actions in the Ava Aware user interface.

See:
Alta Video keyboard shortcuts

4.4.0 beta
Improved layout of Search resultsWhen searching from the Ava Aware cloud Search tool, the thumbnail images are shown in a larger size, making the focus of the search easier to see.4.4.0 beta
Temporarily disable System rules.You can now configure a system rule to be Active (on), Inactive (off), or to set Temporarily active or Temporarily inactive schedules.4.4.0 beta
Specify secondary resolutions for RTSP streams

You can now specify the resolutions to be used by RTSP streams for video classified as Uninteresting by using the secondary_height and secondary_width parameters.

See:
Assemble the RTSP stream information

4.4.0 beta
New Ava cloud-native camera system rules

You can now configure system rules for SD card failure and Analytics failure on your Ava cloud-native cameras.

See:
Create rules for camera issues

4.4.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
11037An issue in Ava Aware 4.4.0 where the exposure areas on Ava cameras did not work as expected has been resolved.4.4.3 beta
11028An issue where, once you created an External Video view, you could not create further external views has been resolved.4.4.3 beta
10951An issue where an Ava Cloud Connector could go offline after migrating from an Ava Cloud Connector has been resolved.4.4.3 beta
10946An issue where, on demonstration systems using video clips that contained embedded metadata, the search stopped working has been resolved.4.4.3 beta
10851An issue where, if there were network connectivity issues, Ava cameras sometimes became unresponsive and needed rebooting has been resolved.4.4.3 beta
10762An issue where Cloud Connectors could not be removed from deployments in Aware 4.4.0 has been resolved. 4.4.3 beta
10371An issue where, if you disconnected and factory-reset an Ava Cloud Connector from the Ava Aware cloud Cloud user interface, the disconnection and factory reset might not have completed successfully has been resolved.4.4.3 beta
10804An issue where the Next button was grayed out when adding the serial number of a Cloud Connector has been resolved.4.4.2 beta
Ava-583 A vulnerability has been resolved in Ava cameras. 4.4.1 beta
Ava-582 A vulnerability has been resolved in Ava Aware. 4.4.1 beta
10761An issue where, when adding vehicle registrations to a license plate group, you could not save the group if the group contained many registrations has been resolved.4.4.1 beta
10589An issue where the stream overlay settings did not take effect until other settings, for example, the overlay location, were manually toggled, has been resolved.4.4.1 beta
Ava-581 A vulnerability has been resolved in Ava Aware. 4.4.0 beta
10562An issue where in some circumstances, the PTZ functionality might not work has been resolved.4.4.0 beta
10251An issue where you couldn't delete the training data and reset the training on Ava cloud-native cameras has been resolved.4.4.0 beta
10138An issue where in some circumstances, video from Ava Cloud Storage would not work has been resolved.4.4.0 beta
9800An issue when temporary disabling System rules has been resolved.4.4.0 beta
8861An issue where, if you granted user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access was denied as expected, but the notification was not updated to show the change of state has been resolved.4.4.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
10783Issue: If you rename an LPR list to which you have added license plate information, that information is removed from the renamed list.Ava Aware
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Ava Aware
10162Issue: From areas of the Aware user interface where you can set time ranges (such as in Rules or when configuring your cloud backup schedules) you cannot currently set a time-range that crosses two days. For example, you cannot configure a time range from 10:00pm until 6:00am. Ava Aware
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Ava Aware
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Ava Aware
9327

Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm.

Ava Aware cloud
9117, 9165Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event.Ava Aware
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Ava Aware
7983Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook.Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. Ava Aware
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. Ava Aware
6242Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. Ava Aware
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Ava Aware
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.

See:
Set Alta camera settings locally and
Change camera settings in Alta Video.

Ava cameras
2151

Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Ava cameras
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Ava Aware