Release notes: Ava video security systems 5.2.0 beta
Last modified: Wednesday August 17, 2022.
Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.
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About this release
(back to top)From 31st December 2022, Ava Security will no longer provide major software and feature updates for standalone on-premises Ava Aware deployments. Ava Aware deployments are not impacted by this announcement.
Refer to: Migrate your Ava Appliances to Alta Cloud Connectors
- Ava Aware and Ava Aware video management systems
- Ava cameras and Ava cloud-native cameras
Installing this release will upgrade Ava Aware and Ava Aware video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware software version 5.2.0 | Wednesday August 17, 2022 | Ava Aware: 5_2_220816_14457 |
| Ava cameras/Ava cloud-native camera software version 5.2.0 beta | Wednesday August 17, 2022 | Ava cameras: 5_2_220816_17485 |
These software packages have been released to the Beta Upgrade Channel:
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Audio recording for third-party cameras | You can now record or stream audio from compatible third-party cameras, as well as from your Ava cameras. See: | 5.2.0 |
| Add Ava camera to cloud connector using QR code | All Ava cameras, whether cloud models, or attached to an Ava Cloud Connector, can be added to your Ava Aware deployment by scanning the QR code. See: | 5.2.0 |
| Link to the documentation from Aware | From the Ava Aware user interface, you can now link to information specific to the currently selected Ava Aware tool, by clicking  | 5.2.0 |
| Ava camera recovery mode | If an Ava camera experiences an issue, the camera enters recovery mode. In recovery mode, the local camera user interface displays options to assist with gathering logs useful to Support, and options to assist recovery of the camera. See: | 5.2.0 |
| Reuse of device group names | You can now create device groups with the same name in multiple Sites within your deployment. This enables you, for example, to have device groups named Floor 1 and Floor 2 in both Site 1 and in Site 2. | 5.2.0 |
| Cloud storage improvements | When you have configured cameras to store video data in the cloud or to local storage, you can see information about the pending and backed up data from within Ava Aware. See: | 5.2.0 |
| Improved options for configuring CloudRTSP streams | When configuring CloudRTSP streams, there is now an expanded range of regions from which you can select. See: | 5.2.0 |
| Remove low confidence LPR events | You can now exclude LPR events that have been detected with a low confidence level. | 5.2.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 13332 | An issue where webhooks were always being sent from the Ava Aware cloud, rather than from your Ava Cloud Connectors has been resolved. | 5.2.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 13801 | Issue: When attempting to add Nedap access control points, Ava Aware fails to add the access control points. | Ava Aware |
| 13778 | Issue: When adding an Ava Cloud Connector to an Ava Aware cloud deployment, you might need to reboot the Cloud Connector if it does not get correctly added within about 10 minutes. | Ava Cloud Connector |
| 13738 | Issue: When adding third-party cameras to Ava Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the | Ava Aware |
| 13697 | Issue: When you download audio recorded from some third-party cameras, the audio stutters when played. In addition, when listening to the audio from some third-party cameras via Ava Aware, high levels of static noise are present. | Ava Aware |
| — | Due to changes being made to the way audio is recorded and replayed:
| Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Ava Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Ava Aware |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Ava Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Ava Aware |
| 12255 | Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava cloud-native camera with a speaker. | Ava Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Ava Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Ava Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Ava Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Ava Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Ava Aware |
