Release notes: Alta Video 2.3.3 beta
Last modified: Friday July 24, 2020.
Learn about new features, fixes and any issues found in testing for the Alta Video software.
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About this release
(back to top)The Alta Video software provides the features for your Alta video security systems.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video video management system software version 2.3.3 (Released to the | July 15, 2020 | Alta Video: 200715_06754 |
What's new
(back to top)This release includes the Avigilon Alta Alta Video video management system 2.3.0 software. In this release, Alta Video provides the following features:
| Feature | Description | Added in |
|---|---|---|
| Stability improvements | Improvements have been made to Alta Video to improve the stability of the software. | Alta Video 2.3.3 |
| "What's new" dialog | Before triggering a Alta Video software upgrade, you can now view information about the new features and resolved issues in the new software version. | Alta Video 2.3.1 |
| Alta Video mobile apps | With the release of the Alta Video mobile apps to the Android Play Store and the Apple App Store, monitor this version of Alta Video from your mobile devices. See: | Alta Video 2.3.0 |
| Stream RTSP from Alta Video to external systems | View Real Time Streaming Protocol (RTSP) and Real Time Streaming Protocol over SSL (RTSPS) streams from your cameras using external RTSP media players. You can pull live streams or historical video from the devices connected to your deployment. See Local RTSP streams | Alta Video 2.3.0 |
| Multiple servers in a server group | You can now configure multiple Alta Cloud Connectors in each server group. This, for example, allows you to configure multiple appliances for a large site, enabling all cameras on site to connect to a single server group. See and This is an early release feature - we recommend that you contact Avigilon Alta Technical Support before attempting to configure multiple secondary Alta Cloud Connectors in a single Appliance group. | Alta Video 2.3.0 |
| Configurable dewarp settings for third-party panoramic cameras | Find the dewarp option most suited to your specific third-party panoramic cameras. See Configure the dewarp settings for third-party panoramic cameras | Alta Video 2.3.0 |
| Download your Avigilon Ava camera log files from within Alta Video | When requested by Technical Support, you can now download the Avigilon Ava cameras log files from inside the Alta Video user interface. See Download diagnostic information from your Avigilon Ava cameras | Alta Video 2.3.0 |
| Improvements to the Search tool | From Search, you can now define Also, any search results that are very similar and now layered together. See: | Alta Video 2.3.0 |
| Go to full-screen from by double-clicking | In many places in the Alta Video user interface, you can go to full-screen mode by double-clicking on the video. This includes from any video pane in Video view, and from the Details pane when selecting Devices or when setting up Areas of interest, Line-crossing and Counts. | Alta Video 2.3.0 |
| Define the access mechanisms for your Users | Decide if your Users can access your Alta Video deployment using the | Alta Video 2.3.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in |
|---|---|---|
| 5604 | An issue where the scheduled resetting of Counts information was not occurring has been resolved. | Alta Video 2.3.3 |
| 5544 |
An issue where, when creating a bookmark for an individual pane in Video view and trying to change the | Alta Video 2.3.3 |
| 5378 | An issue where, when positioning a camera icon outside of the map in Map view and setting the | Alta Video 2.3.3 |
| 5575 | An issue where the anomaly detector could repeatedly trigger has been resolved. It can take around an hour for the anomaly model to update, so you might see existing anomalies continuing to trigger for a time after upgrading Alta Video. | Alta Video 2.3.2 |
| 5572 | An issue where a race condition in the anomaly detectors could cause Alta Video to reboot when a new anomaly was detected has been resolved. | Alta Video 2.3.2 |
| Ava—286 | A vulnerability has been resolved in Avigilon Ava cameras. | Alta Video 2.3.0 |
| 5189 | An issue where, when adding devices to Alta Video, the | Alta Video 2.3.0 |
| 4924 | An issue where, when applying a privacy mask to the view of a Avigilon Ava cameras device, the Avigilon Ava cameras did not take into account the rotation of the camera has been resolved. | Alta Video 2.3.0 |
| 4859 | An issue when creating counting areas could lead to excessive load on your servers has been resolved by ensuring that you can only create counts across multiple cameras in a single site. | Alta Video 2.3.0 |
| 4377, 4765 | An issue in clustered setups where, if you editted any device settings from an Alta Cloud Connector other than the one to which the device was connected, you could not immediately see the changes has been resolved. | Alta Video 2.3.0 |
| 4675 | An issue where in some circumstances, when viewing the Alta Video user interface, users were being logged out of the user interface has been resolved. | Alta Video 2.3.0 |
| 4307 | An issue where, if trying to view too complex a Video view layout on a PC with insufficient hardware specification, a significant delay in live video was be experienced has been improved. See Suggested specifications for client PCs used to view Alta Video for information on the minimum recommended specifications for client PCs. | Alta Video 2.3.0 |
| 4294 | An issue in clustered Alta Cloud Connector installations, where you could not export video from a camera connected to a node other than the one you were logged into has been resolved. | Alta Video 2.3.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in this release.
These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.
| Reference | Issue |
|---|---|
| 5461 | Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve. |
| 5443 | Issue: If a node within a Appliance group is disconnected, you cannot upgrade the cluster. |
| 5421 | Issue: To send an email with a password reset link, you must either have Remote Access enabled, or have correctly configured the External URL. |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera. |
| 4668 | Issue: When attempting to replace a camera in Alta Video, any attempt to change the device credentials are not correctly actioned. |
| 4513 | Issue: If you configure a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video currently shows all counts as being from a single source. |
| 3748 | Issue: On occasion, the Avigilon Alta analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown. |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics. |
