Release notes: Alta Video 3.0.0 beta

Last modified: Friday September 18, 2020.

Learn about new features, fixes and any issues found in testing for the Alta Video software.

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About this release

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The Alta Video software provides the features for your Alta video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video software version 3.0.0 beta
(Released to the Beta Upgrade channel)
September 18, 2020Alta Video: 3_0_200918_07504

What's new

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As part of the rebranding to Alta Video, all outbound connections from your video management system to the Alta Cloud are now made to https://aware.ava.uk and its subdomains.

In this release, Alta Video provides the following features:

Table 2 – New features — Aware video management system software release

FeatureDescriptionAdded in
Alta Video

Alta Video is now available as both an on-premise solution running on Alta Cloud Connectors, or as Alta Video, a virtual system running on the Avigilon Alta cloud.

See Introducing: Alta Video

Alta Video 3.0.0
Configure Rules for system events

Configure Rules to alert you about system-level events, such as HDD failures, or running low on disk space.

See:
Create rules for System issues
Create rules for Camera issues

Alta Video 3.0.0
Improved dewarp settings for panoramic cameras

Improvements have been made to the dewarp settings for panoramic cameras, particularly when wall-mounted.

See Set your preferred panoramic view

Alta Video 3.0.0
Improved configuration of Avigilon Ava cameras within Alta Video

Configure audio analytics and SSH for an individual Avigilon Ava camera from the side bar in Devices.

See Change camera settings in Alta Video

Alta Video 3.0.0
Automatic software update options changed

Configure your Alta Video to check either daily or weekly for updates, and when available, to install them on your Alta Cloud Connectors. You can also configure the time that they are installed.

Alta Video 3.0.0
View analytics stream

View the video stream currently being used for the analytics, to help pin-point any issues with the analytics from a camera.

See Improve video streams from problematic cameras

Alta Video 3.0.0
Ava re-brandingThe Vaion vcore video management system software has been re-branded to become Alta Video.Alta Video 2.5.0
Video view improvements

You can now drag a site onto a pane in Video view. The cameras from this site will then rotate based on the most interesting feed. This is particularly useful for clustered deployments where an Operator might only be interested in the camera feeds for one site.

See Create your Video views

Alta Video 2.5.0
Configure SSH and Audio Analytics for Ava cameras from Aware

Using the Aware Devices tool, select multiple Ava cameras and bulk configure Secure Shell (SSH) access, and the use of the Ava camera microphone arrays for audio analytics.

SeeChange camera settings in Alta Video

Alta Video 2.5.0
Browser compatibility — use the Microsoft Edge browser to view the Aware user interfaceIn addition to using the Chrome browser, you can now view the Aware user interface using the Chromium-based Microsoft Edge browser (version 79 or later). Alta Video 2.5.0
Video adjustments for devices

Use the improved Video adjustments dialog to tune the video feed from your cameras.

See Adjust camera video parameters from Alta Video

Alta Video 2.5.0
Panoramic view improvementsThe sensitivity of the zoom has been improved in the Globe panoramic dewarp view.Alta Video 2.5.0

Resolved issues

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These issues have been resolved in this release:

Table 3 – Resolved issues

ReferenceResolutionResolved in
6147An issue where, when changing the layout in Video view, the existing panes were not shown immediately and appeared after a few seconds has been resolved.Alta Video 3.0.0
5972An issue where, in certain circumstances, Alta Video could stop recording video from one or more cameras has been resolved.Alta Video 3.0.0
6162An issue in the anomaly detection that could cause the system to run out of memory and restart has been resolved.Alta Video 2.5.2
6079An issue where the Spherical dewarp lagged, especially for 4k streams, has been resolved.Alta Video 2.5.2
6066An issue where recording could stop has been resolved.Alta Video 2.5.1
6012An issue where, in systems with cameras configured with low bit-rates, recording could stop has been resolved.Alta Video 2.5.1
6025An issue where newly added devices did not show in the user interface until you closed and reopened the Devices tool has been resolved.Alta Video 2.5.0
5719

An issue where the date picker tool sometimes did not retain the dates you selected has been resolved.

Alta Video 2.5.0
5664An issue where, when applying a rotation to a panoramic camera, some views and operations are based on the original view, rather than the rotated image has been resolved.Alta Video 2.5.0
5443 An issue where you could not upgrade a cluster if a node within the Appliance group was disconnected has been resolved.Alta Video 2.5.0
4513An issue where, if you configured a counting area using multiple sources from the same camera, or multiple sources from an encoder, Alta Video showed all counts as being from a single source has been resolved.Alta Video 2.5.0
6008An issue where all the third-party cameras connected to one server in a cluster stopped recording has been resolved.Alta Video 2.5.0
5971An issue where, in a clustered server deployment, you could not export video from clustered servers other than the primary server has been resolved.Alta Video 2.5.0
5931

An issue where, when Users with the Operator Role used the Alta Video mobile apps (both Android and iOS), they did not receive notifications when rules triggered has been resolved.

Alta Video 2.5.0
Ava—299 A vulnerability has been resolved in Alta Video. vcore 2.4.2
Ava—298 A vulnerability has been resolved in Alta Video. vcore 2.4.2
5950An issue where Users with only Delete time templates and webhooks could not exit the Delete Webhooks dialog has been resolved.vcore 2.4.2
5829An issue where the Smart Presence icons on the Map view did not disappear when a person or vehicle moved out of the camera view has been resolved.vcore 2.4.2
5780An issue where Smart Presence did not accurately track the location of people and vehicles in Map view from panoramic cameras has been improved.vcore 2.4.2
5738An issue where Users with default Operator permissions no longer had access to the Saved clips tool has been resolved.vcore 2.4.1
5725An issue where, when carrying out Searchs using the Repeated time frame options, the search results where not returned in the expected order has been resolved.vcore 2.4.1
5674An issue where, if you had opened multiple Video views, when adding cameras, the Video view was not correctly named has been resolved.vcore 2.4.1
Ava—295 A vulnerability has been resolved in Alta Video. vcore 2.4.0

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in this release.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.

Table 4 – Known issues — Alta Video video management system

ReferenceIssue
6359Issue: When configuring Server issues rules, the Disk space rule might trigger repeatedly if the disks fill up.

Due to the storage management features, Alta Video manages the storage to prevent the system becoming unusable in the event of disks filling up. In this situation, Alta Video actively manages the stored content to ensure there is space for new recordings.

6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.
6033Issue: When zooming into a panoramic camera, sometimes the zoomed view and area shown in the thumbnail do not match.
5954

Issue: Users with Devices | View device information and Rules | Add/Edit rules permissions cannot see the device list.

Workaround: Adding the Counts | Add/Edit areas permission enables the device list to be viewed.

5817Issue: In Alta Video, you can rotate the view from an Avigilon Ava camera in 90° steps. However, from the Avigilon Ava camera software, you can only rotate the view in 180° steps. Attempting to apply rotations from both the Alta Video software and from the Avigilon Ava camera software can cause the camera rotation to become out of sync.
5739

Issue: When first viewing the Alta Video user interface in Chrome versions 84 or 85, some of the icons might not load correctly. This issue has been filed against the Chrome browser.

Workaround: Update to the latest version of the Chrome browser.

5626Issue: The new Counts retention settings are visible to users with only View Counts permissions.
5461Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5421

Issue: To send an email with a password reset link, you must either have Remote Access enabled, or have correctly configured the External URL.

See Manage Alta Video user access

5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See Local RTSP streams

4668Issue: When attempting to replace a camera in Alta Video, any attempt to change the device credentials are not correctly actioned.
3748Issue: On occasion, the Avigilon Alta analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown.
GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.