Release notes: Ava video security systems 4.4.3 beta

Last modified: Tuesday December 14, 2021.

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

To receive notifications about new software releases and vulnerability advisories, subscribe at Avigilon Alta - Software updates and security advisories.

About this release

(back to top)

This Ava video security system release includes software for the:

  • Alta Video and Alta Video video management systems
  • Avigilon Ava cameras and Avigilon Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video/Alta Video software version 4.4.3 betaTuesday December 14, 2021Alta Video: 4_4_211214_12250
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.4.3 betaTuesday December 14, 2021Avigilon Ava cameras: 4_4_211210_15218

These software packages have been released to the Beta Upgrade channel.

What's new

(back to top)

In this release, Alta Video provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version:
New Unknown vehicle type in rules and search

When searching or creating rules for vehicles, you can now select Unknown vehicles as a vehicle type. Unknown vehicles are object detections where Avigilon Alta is confident that the object is a vehicle, but not specifically confident enough to specify which type.

See:
Create rules for appearance
Create rules for line-crossing
Create rules for loitering
Search by appearance
Search for line-crossing
Search for loitering

4.4.3 beta
License plate recognition

This release introduces license plate recognition (LPR) into Alta Video.

See:
Alta Video license plate recognition
Considerations when setting up cameras for license plate recognition
Configure your camera for license plate recognition
Add license plate recognition information to Video view
View license plate recognition events
Create rules for appearance
Create rules for line-crossing
Create rules for loitering
Create and use License plate groups
How to: Review Events created by Alta Video

4.4.0 beta
Enhancements to the Sensors feature

The Sensors feature within Alta Video has been enhanced to improve the Rules, Alarms and Video view handle information about and from Sensors. You can also now specify your preference for the units used to display temperature.

See:
Create rules for sensors
How to: Review Alarms created by Alta Video
Create your Video views
Edit your local Alta Video Settings

4.4.0 beta
Keyboard shortcuts added to Video view

You can now use keyboard shortcuts for your frequently used actions in the Alta Video user interface.

See:
Alta Video keyboard shortcuts

4.4.0 beta
Improved layout of Search resultsWhen searching from the Alta Video Cloud Search tool, the thumbnail images are shown in a larger size, making the focus of the search easier to see.4.4.0 beta
Temporarily disable System rules.You can now configure a system rule to be Active (on), Inactive (off), or to set Temporarily active or Temporarily inactive schedules.4.4.0 beta
Specify secondary resolutions for RTSP streams

You can now specify the resolutions to be used by RTSP streams for video classified as Uninteresting by using the secondary_height and secondary_width parameters.

See:
Assemble the RTSP stream information

4.4.0 beta
New Avigilon Ava cloud-native camera system rules

You can now configure system rules for SD card failure and Analytics failure on your Avigilon Ava cloud-native cameras.

See:
Create rules for Camera issues

4.4.0 beta

Resolved issues

(back to top)

These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
11037An issue in Alta Video 4.4.0 where the exposure areas on Avigilon Ava cameras did not work as expected has been resolved.4.4.3 beta
11028An issue where, once you created an External Video view, you could not create further external views has been resolved.4.4.3 beta
10951An issue where an Alta Cloud Connector could go offline after migrating from an Alta Cloud Connector has been resolved.4.4.3 beta
10946An issue where, on demonstration systems using video clips that contained embedded metadata, the search stopped working has been resolved.4.4.3 beta
10851An issue where, if there were network connectivity issues, Avigilon Ava cameras sometimes became unresponsive and needed rebooting has been resolved.4.4.3 beta
10762An issue where Cloud Connectors could not be removed from deployments in Aware 4.4.0 has been resolved. 4.4.3 beta
10371An issue where, if you disconnected and factory-reset an Alta Cloud Connector from the Alta Video Cloud Cloud user interface, the disconnection and factory reset might not have completed successfully has been resolved.4.4.3 beta
10804An issue where the Next button was grayed out when adding the serial number of a Cloud Connector has been resolved.4.4.2 beta
Ava-583 A vulnerability has been resolved in Avigilon Ava cameras. 4.4.1 beta
Ava-582 A vulnerability has been resolved in Alta Video. 4.4.1 beta
10761An issue where, when adding vehicle registrations to a license plate group, you could not save the group if the group contained many registrations has been resolved.4.4.1 beta
10589An issue where the stream overlay settings did not take effect until other settings, for example, the overlay location, were manually toggled, has been resolved.4.4.1 beta
Ava-581 A vulnerability has been resolved in Alta Video. 4.4.0 beta
10562An issue where in some circumstances, the PTZ functionality might not work has been resolved.4.4.0 beta
10251An issue where you couldn't delete the training data and reset the training on Avigilon Ava cloud-native cameras has been resolved.4.4.0 beta
10138An issue where in some circumstances, video from Alta Cloud Storage would not work has been resolved.4.4.0 beta
9800An issue when temporary disabling System rules has been resolved.4.4.0 beta
8861An issue where, if you granted user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access was denied as expected, but the notification was not updated to show the change of state has been resolved.4.4.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

(back to top)

During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
10783Issue: If you rename an LPR list to which you have added license plate information, that information is removed from the renamed list.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10162Issue: From areas of the Aware user interface where you can set time ranges (such as in Rules or when configuring your cloud backup schedules) you cannot currently set a time-range that crosses two days. For example, you cannot configure a time range from 10:00pm until 6:00am. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Alta Video
9327

Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm.

Alta Video Cloud
9117, 9165Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event.Alta Video
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Alta Video
7983Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook.Avigilon Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. Alta Video
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. Alta Video
6242Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. Avigilon Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. Alta Video
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Alta Video
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.

See:
Set Alta camera settings locally and
Change camera settings in Alta Video.

Avigilon Ava cameras
2151

Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Avigilon Ava cameras
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video