Release notes: Ava video security systems 5.2.3 beta
Last modified: Tuesday September 06, 2022..
Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.
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About this release
(back to top)From 31st December 2022, Avigilon Alta will no longer provide major software and feature updates for standalone on-premises Alta Video deployments. Alta Video deployments are not impacted by this announcement.
Refer to: Migrate your Ava Appliances to Alta Cloud Connectors
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 5.2.3 | Tuesday September 06, 2022 | Alta Video: 5_2_220905_14663 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.2.3 beta | Tuesday September 06, 2022 | Avigilon Ava cameras: 5_2_220826_17603 |
These software packages have been released to the Beta Upgrade Channel:
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Audio recording for third-party cameras | You can now record or stream audio from compatible third-party cameras, as well as from your Avigilon Ava cameras. See: | 5.2.0 |
| Add Ava camera to cloud connector using QR code | All Avigilon Ava cameras, whether cloud models, or attached to an Alta Cloud Connector, can be added to your Alta Video deployment by scanning the QR code. See: | 5.2.0 |
| Link to the documentation from Aware | From the Alta Video user interface, you can now link to information specific to the currently selected Alta Video tool, by clicking  | 5.2.0 |
| Avigilon Ava camera recovery mode | If an Avigilon Ava camera experiences an issue, the camera enters recovery mode. In recovery mode, the local camera user interface displays options to assist with gathering logs useful to Support, and options to assist recovery of the camera. See: | 5.2.0 |
| Reuse of device group names | You can now create device groups with the same name in multiple Sites within your deployment. This enables you, for example, to have device groups named Floor 1 and Floor 2 in both Site 1 and in Site 2. | 5.2.0 |
| Cloud storage improvements | When you have configured cameras to store video data in the cloud or to local storage, you can see information about the pending and backed up data from within Alta Video. See: | 5.2.0 |
| Improved options for configuring CloudRTSP streams | When configuring CloudRTSP streams, there is now an expanded range of regions from which you can select. See: | 5.2.0 |
| Remove low confidence LPR events | You can now exclude LPR events that have been detected with a low confidence level. | 5.2.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| Ava—689 | A vulnerability has been resolved in Alta Video. | 5.2.3 |
| 13922 | An issue where a candidate license plate number could be shown in video playback but not in the License Plate Events has been resolved. | 5.2.3 |
| 13873 | An issue where one access event rule could send two notification emails when triggered has been resolved. | 5.2.3 |
| Ava—688 | A vulnerability has been resolved in Alta Video. | 5.2.2 |
| 13901 | An issue where operators couldn't see Access Control points from camera panes within Video views has been resolved. | 5.2.2 |
| Ava—683 | A vulnerability has been resolved in Alta Video. | 5.2.1 |
| 13891 | An issue where overlays were not displayed when clicking Access Control points in Map view has been resolved. | 5.2.1 |
| 13871 | An issue where an Aware Cloud deployment could incorrectly reconfigure itself as an Ava Cloud Connector has been resolved. | 5.2.1 |
| 12006 |
An issue where some Avigilon Ava Dome cameras could not correctly auto-focus has been resolved.
As part of this fix, the manual focus options have been removed as they are no longer required. See: | 5.2.1 |
| 13332 | An issue where webhooks were always being sent from the Alta Video Cloud, rather than from your Alta Cloud Connectors has been resolved. | 5.2.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 13801 | Issue: When attempting to add Nedap access control points, Alta Video fails to add the access control points. | Alta Video |
| 13778 | Issue: When adding an Alta Cloud Connector to an Alta Video Cloud deployment, you might need to reboot the Cloud Connector if it does not get correctly added within about 10 minutes. | Alta Cloud Connector |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| 13697 | Issue: When you download audio recorded from some third-party cameras, the audio stutters when played. In addition, when listening to the audio from some third-party cameras via Alta Video, high levels of static noise are present. | Alta Video |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Alta Video |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
