Release notes: Alta Video 6.0.3 beta
Last modified: Monday July 17, 2023.
- Aware Beta Program
- Avigilon Alta User Research Program
- Avigilon Alta User Research Program
- About this release
- What's new
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta video security systems
Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To sign up, send a message to AwareBeta@motorolasolutions.com.
Avigilon Alta User Research Program
(back to top)By joining the Avigilon Alta User Research Program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 6.0.3 beta | Monday July 17, 2023. | Alta Video: 6_0_230717_17574 |
| Avigilon Ava cameras software version 6.0.3 beta | Monday July 17, 2023. | Avigilon Ava cameras: 6_0_230717_21062 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Use email address as user name | When you first log into Alta Video after upgrading to version 6.0.0, you are asked to provide and verify your email address. Once verified, your email address becomes your user name, and must subsequently be used to log into Alta Video. This simplifies the on-boarding experience, and improves security by having users set and manage their own passwords. See: | 6.0.0 |
| Use Labels in Rules and Search | Expanding on the Labels feature introduced in 5.9 beta builds, you can use Labels when creating Rules and when using Search. See: | 6.0.0 |
| ONVIF mode for Avigilon Ava cameras | Avigilon Ava Flex, Compact Dome, 360, Dome, and Bullet cameras can now be configured to operate in ONVIF mode. When in ONVIF mode, the zoom features on Avigilon Ava Dome and Bullet cameras might not function correctly. Avigilon Ava Quad cameras cannot be put into ONVIF mode at this time. | 6.0.0 |
| Download encryption keys for Avigilon Ava cloud cameras | To enable the preservation of evidence from Avigilon Ava cloud cameras, you can download the encryption keys used to encrypt the video data stored on the cameras' microSD card. | 6.0.0 |
| Replace background images in Map view | You can now replace the background image used for a site map in Map view. See Upload site maps to Map view. | 6.0.0 |
| Activate and Deactivate rules using external triggers | You can now configure an external trigger, such as a webhook, to activate and deactivate a rule. See Activate and Deactivate rules from an external system. | 6.0.0 |
| Support for Feenics EU region | Feenics have added a European region for their EU-based customers. The Alta Video user interface has been updated to enable you to select the EU region when setting up a new Feenics access control integration. See Add Feenics access control platform to Alta Video. | 6.0.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 17665 | An issue where in some circumstances, a rule configured to become active when it receives an external trigger did not work as expected has been resolved. | 6.0.3 |
| 17476 | An issue where in some circumstances, Alta Video would restart if the connection between a Cloud Connector and the deployment dropped has been resolved. | 6.0.3 |
| 17661 | An issue where in some circumstances, the First time setup tutorial appeared during the camera add process has been resolved. | 6.0.2 |
| 17626 | An issue where, when creating rules from a Search result, the | 6.0.2 |
| 17613 | An issue where some deployments failed to trigger sound rules after a software upgrade has been resolved. | 6.0.2 |
| 17602 | An issue where, if you added an existing label to a new device, any rules or counting areas that used that label were not updated with the new device has been resolved. | 6.0.2 |
| 17576 | An issue where the Rules activation periods shown in the | 6.0.2 |
| 17315 | An issue where you were unable to change the | 6.0.2 |
| 17130 | An issue where, if you have a count configured with no cameras, the user interface showed options that were not functional has been resolved. | 6.0.2 |
| 17601 | An issue where the ability to delete a rule from the right-click menu disappears after a few seconds of viewing the rules page has been resolved. | 6.0.1 |
| 17600 | An issue where the Alta Video user interface made it erroneously look like you could apply an external trigger to a system rule has been resolved. | 6.0.1 |
| 17509 | An issue where Alerts from Cloud Connectors did not include external links has been resolved. | 6.0.1 |
| 17436 | An issue where triggered rules did not send email messages to users listed in Groups has been resolved. | 6.0.1 |
| 16873 | An issue where not all cameras would upgrade correctly has been resolved. | 6.0.1 |
| 17485 | An issue where, on selecting sites or device groups from dropdown lists, the list closed before all selections could be made has been resolved. | 6.0.0 |
| 17439 | An issue where some Avigilon Ava cloud cameras had no live or playback video has been resolved. | 6.0.0 |
| 17305 | An issue where you could not play back the video from Bookmarks or Saved clips has been resolved. | 6.0.0 |
| 17255 | An issue where Aware could not set up the streams required for some third-party OnCam cameras has been resolved. | 6.0.0 |
| 17136 | An issue where, in some circumstances, cameras could periodically go off-line until the camera was rebooted has been resolved. | 6.0.0 |
| 17083 | An issue where Avigilon Ava Bullet cameras gave | 6.0.0 |
| 12319 | An issue where anomalies might not end has been resolved. | 6.0.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 17559 | Issue: Problems may be experienced with playback from cloud storage when using the x4 and x8 speeds. If you see issues with the fast playback, we recommend using normal speed to watch the recorded video. | Alta Video |
| 17522 | Issue: When opening multiple external links, you can only download video from the last-opened link. | Alta Video |
| 17464 | Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. | Alta Video |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Alta Video |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| — | Due to changes to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
