Release notes: Alta Video 6.1.3 beta

Last modified: Thursday August 24, 2023

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

Aware Beta Program

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The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To sign up, send a message to AwareBeta@motorolasolutions.com.

Avigilon Alta User Research

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By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.

About this release

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Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Alta Video software version 6.1.3 betaThursday August 24, 2023Alta Video 6_1_230824_17824
Avigilon Ava cameras software version 6.1.3 betaThursday August 24, 2023Avigilon Ava cameras: 6_1_230824_21408

What's new

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In this release, Alta Video provides the following features:

FeatureDescriptionAdded in version
Acknowledge device warnings

You can now dismiss warning messages for low-importance device errors.

See Camera error messages.

6.1.0 beta
ONVIF and Axis speaker support

Alta Video now supports ONVIF and Axis IP speakers.

See Add speakers for audio announcements.

6.1.0 beta
Unified search history

Alta Video now stores the last five searches made by each user, and they persist across all devices and sessions.

See Search by appearance.

6.1.0 beta
Default deployment measurement units

You can now set the default units of measurement for sensors in each deployment. Individual users can override these settings in their user profile, but emails and Webhooks sent from the deployment always use the default units.

See Configure Alta Video deployment settings.

6.1.0 beta
Export and import device labels

Alta Video now includes device labels when exporting and importing camera settings.

See:
Export configuration reports for devices connected to Alta Video
Add cameras by importing a CSV file

6.1.0 beta
Configure an initial device group when creating new sites

When creating a new site in the Devices tool, you now configure the initial device group for that site.

See Create Sites.

6.1.0 beta
Improved device error reporting

The Devices tool now excludes devices with high-importance errors from the active device total. A separate count shows active devices with medium and low-importance errors.

See:
Devices tool
Camera error messages

6.1.0 beta
ONVIF mode for Avigilon Ava cameras

Alta Video 6.0 introduced ONVIF mode as a beta feature, and this release includes some minor improvements.

When in ONVIF mode, the zoom features on Avigilon Ava Dome and Bullet cameras might not function correctly. Avigilon Ava Quad cameras cannot be put into ONVIF mode at this time.

See ONVIF mode for Alta cameras

6.0.0 beta

Resolved issues

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These issues have been resolved in this release:

ReferenceResolutionResolved in version
17784An issue where, when manually adding an IP speaker, Alta Video applied the speaker name to any associated cameras has been resolved.6.1.3 beta
16932An issue where Alta Video associated Feenics access control events with the wrong access control points has been resolved.6.1.3 beta
17895An issue where an Avigilon Ava camera did not make scheduled cloud backups has been resolved.6.1.2 beta
17852An issue where Alta Video did not show the email verification dialog box for some users has been resolved.6.1.2 beta
17787An issue where Alta Video used an incorrect sample interval when exporting object count data has been resolved.6.1.2 beta
17841An issue where a deployment might disconnect approximately every 2 minutes has been resolved.6.1.1 beta
17814An issue where customers might not have been able to log into their Aware deployments via the DMP has been resolved.6.1.1 beta
17751An issue where, when setting the interface priority for the primary node, the IP address for a secondary node might change to match that of the primary node, causing clashes, has been resolved.6.1.1 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware
17997Issue: Device warnings in Alta Video might not function correctly.Alta Video
17582Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change.Avigilon Ava Flex
17559Issue: Problems may be experienced with playback from cloud storage when using the x4 and x8 speeds. If you see issues with the fast playback, we recommend using normal speed to watch the recorded video.Alta Video
17522Issue: When opening multiple external links, you can only download video from the last-opened link.Alta Video
17464Issue: Uploading map files in .svg or .svgz formats to Map view is not supported.Alta Video
17464Issue: Uploading map files in .svg or .svgz formats to Map view is not supported.Alta Video
16626Issue: After a software update, any line-crossing counts might reset to zero.Alta Video

Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations.

Alta Video

16234Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding.Avigilon Ava cameras
16184Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search.Alta Video
15566Issue: The Counts tool might take some time to update with count data.Alta Video
14427Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored.Avigilon Ava Quad
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Avigilon Ava Flex
13738

Issue: When adding third-party cameras to Alta Video using the Automatic protocol option, Alta Video might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Alta Video
Due to changes to the way audio is recorded and replayed:
  • Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
  • Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.
Alta Video mobile app for Android
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Alta Video
12255Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker.Alta Video
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Alta Video
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video