Create a new zone

Last modified: Thursday January 16, 2025.

In Alta Protect, you can use cameras, sensors, and access control devices to define alarm zones within your sites.

1. Open the Alarm zones tool.
2. Click .
3. Name the zone.
4. Select the site that contains the zone.
5. Enter the address.
   1. Alta Protect monitoring service dispatch requests for this zone target the listed address. For more information, see Alta Protect monitoring service.
   2. Address details already defined for the site are automatically assigned and cannot be changed.
6. Optional: Enter a description.
7. Select or create any required labels. Labels already associated with the site are shown by a blue tick-box.
8. If you use the Alta Protect monitoring service or another system that can request the dispatch of emergency response personnel, you might need to add a permit key.
   1. Permit keys allow emergency personnel responding to an alarm to quickly identify the location and owner of the alarm system. The necessary alarm permits and keys must be obtained from the relevant local government authority. Speak to your Avigilon Alta Partner for more information.
   2. Either select an existing permit key or click Manage permits to create a new one. Permit keys are site specific.
9. Select a user as the Emergency contact.
   1. The user must be have an address and phone number in a supported country. For more information about supported countries, speak to your Avigilon Alta Partner or Sales representative.
   2. If required, edit their details in the Users tool.
   3. For more information, see Manage Protect users.
10. Click Next.
11. Configure the triggers for the zone. See Add triggers to a zone.
12. Click Next.
13. Choose how users arm and disarm zones. See Arm and disarm settings.
14. Click Next.
15. Select the actions taken when an alarm is triggered. See Triggered alarm actions.
16. Choose Done.