Release notes: Ava video security systems 4.2.5 beta
Last modified: Wednesday October 06, 2021.
Learn about new features, fixes and any issues found in testing for the Ava video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Ava Aware and Ava Aware video management systems
- Ava cameras and Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware software version 4.2.5 | Wednesday October 06, 2021. | Ava Aware: 4_2_21006_11572 |
| Ava cameras/Ava cloud-native camera software version 4.2.5 | Wednesday October 06, 2021. | Ava cameras: 4_2_211006_14532 |
These software packages have been released to the
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Improved Keep by Feenics support | Add support for regions and custom URLs in Keep by Feenics access control integrations. | 4.2.3 |
| Enable Single sign-on from ADFS | In addition to the existing compatible federated identity providers that work with Ava Aware cloud, you can now use Active Directory Federated Services (ADFS) as your provider. See: | 4.2.0 |
| Cloud storage of video data | Ava Aware now provides you with the ability to backup your video data from your Ava cloud-native cameras and your Ava Cloud Connectors to the Ava Cloud. See: | 4.2.0 |
| Cloud connectivity status | The Cloud Connector local user interface now reports its connection status. | 4.2.0 |
| External video wall | For situations where you want to display views from your cameras, for example on a monitor at the entrance to your store or office, you can now configure a video view, and then point a browser from another device to the resulting URL to see that view. See: | 4.2.0 |
| Draw wall locations in Map view | When configuring Map view, define the locations of walls on the maps. | 4.2.0 |
| Bulk acknowledgment of Alarms | You can now acknowledge multiple alarms at a time. | 4.2.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| Ava-563 | A vulnerability has been resolved in Ava cameras. | 4.2.5 |
| 10349 | An issue where the list of root certificates used by Ava Aware was out of date has been resolved. | 4.2.5 |
| 10219 | An issue where you could not view RTSP streams from cameras connected to an Ava Cloud Connector has been resolved. | 4.2.5 |
| 10130 | An issue where, after defining the position of walls in Map view, you might see incorrectly cropped areas in Map view has been resolved. | 4.2.5 |
| 10120 | An issue where, when attempting to export video where some of the data had been backed up to Ava Cloud, but where the selected end time was after the time that the backup stopped, the export halted at the end of the backed up data, and never completed has been resolved. | 4.2.5 |
| 9581 | An issue where the view from Compact Dome cameras showed a pink cast has been resolved. | 4.2.5 |
| 10292 | An issue where the QR code generated when configuring two factor authentication was too small for some scanners to read has been resolved. | 4.2.4 |
| 10288 | An issue where data stored on the Ava cloud-native cameras was being pruned when there was still available storage has been improved. | 4.2.4 |
| 10232 | An issue where the Cloud Storage backups stopped working for cameras attached to Ava Cloud Connectors after upgrading to version 4.2.2 has been resolved. | 4.2.4 |
| Ava-551 | A vulnerability has been resolved in Ava Aware. | 4.2.3 |
| 10268 | An issue where an Ava camera could restart due to an anomaly detection has been resolved. | 4.2.3 |
| 10249 | An issue where, in some situations, backups of cameras connected to your Cloud Connectors were not working has been resolved. | 4.2.3 |
| 10197, 10159 | An issue where backups were not considering the correct timezone and therefore were not being made to the configured schedules has been resolved. | 4.2.3 |
| 10154 | An issue where authentication to some third-party cameras was failing has been resolved. | 4.2.3 |
| 10151 | An issue where the Counts were not being displayed in Map view has been resolved. | 4.2.3 |
| 10212 | An issue where, when you edited an existing webhook, if you made changes to any setting apart from the | 4.2.2 |
| 10211 | An issue where, if you had a rule that included a webhook and you edited that webhook, the rule did not update correctly has been resolved. | 4.2.2 |
| 10058 | An issue where, when you configured cloud backups for a configuration profile, selecting | 4.2.2 |
| Ava-540 | A vulnerability has been resolved in Ava Aware. | 4.2.1 |
| 10159 | An issue where, if you configured a schedule for the cloud storage backup, it did not back up your video data has been resolved. | 4.2.1 |
| 10138 | An issue where external links did not show video backed up to the cloud if the camera was not contactable has been resolved. | 4.2.1 |
| 10130 | An issue where, after defining the position of walls in Map view, you might see incorrectly cropped areas at the corners of the view has been improved. | 4.2.1 |
| 10114 | An issue where, in some rare circumstances, some cameras connected to Ava Cloud Connectors might stop recording has been resolved. | 4.2.1 |
| 10058 | An issue where the backup status was not shown for any cameras connected to an Ava Cloud Connector has been resolved. | 4.2.1 |
| Ava-537 | A vulnerability has been resolved in Ava Aware. | 4.2.0 |
| 9830 | An issue where, after logging into your Ava Cloud Connector using the local user account, the user interface took some time to update with information relating to your system has been resolved. | 4.2.0 |
| 9773 | An issue where, if you changed the | 4.2.0 |
| 9744 | An issue where, if you attempted to download the diagnostic information from a Cloud Connector, the user interface log files downloaded, but the back end information showed | 4.2.0 |
| 9471 | An issue where the quality of the audio was sub-optimal when you listened back from an audio alarm has been resolved. | 4.2.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 10140, 9715 | Issue: When setting up Webhooks to be used as a rule action, you cannot currently use the | Ava Aware |
| 10138 | Issue: If an Ava cloud-native camera is not contactable, any external links will not work, even if the video data has been backed up to the Ava Cloud. | Ava Aware |
| 10106 | Issue: In some circumstances, you cannot download Counts information from Ava Aware cloud. | Ava Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Ava Aware |
| 10049 | Issue: When you have configured an external viewer, the viewer stops working after Ava Aware upgrades. Workaround: After the upgrade has completed, re-generate the one-time password, and re- enter it into your external viewer. | Ava Aware |
| 9800 | Issue: If you attempt to temporarily disable a System rule, the settings are not correctly applied, and the rule continues to generate notifications when triggered. | Ava Aware |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download | Ava Aware |
| 9327 | Issue: If you follow a link to an Ava Aware cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Ava Aware cloud deployment, again follow the alarm link to view details of the alarm. | Ava Aware cloud |
| 9117, 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Ava Aware deployment, audio snippets might not be synchronized with the video of the event. | Ava Aware |
| 8861 | Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state. Workaround: Refreshing the browser shows the correct access. | Ava Aware |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Ava Aware |
| 7983 | Issue: When using Ava Aware cloud to configure webhooks from Ava cloud-native cameras, the $url value is not being included in the webhook. | Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Ava Aware cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Ava Aware |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Ava Aware |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. | Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Ava Aware |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Ava Aware is ignored, and the stream uses the rotation settings from the camera. | Ava Aware |
| 5253 | Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces. | Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Ava Aware video management system, these incompatibilities might impact the accuracy of the Ava Security analytics. | Ava Aware |
