Release notes: Ava video security systems 3.8.1 beta

Last modified: Thursday June 10, 2021.

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

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About this release

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This Ava video security system release includes software for the:

  • Alta Video and Alta Video video management systems
  • Avigilon Ava cameras and Avigilon Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video/Alta Video software version 3.8.1 betaWednesday June 09, 2021Alta Video: 3_8_210608_10512
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 3.8.1 betaWednesday June 09, 2021Avigilon Ava cameras: 3_8_210608_13381

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Alta Video provides the following features:

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Table 2 – New features in these releases

FeatureDescriptionAdded in version:
Single Sign On (SSO) for Alta Video

Alta Video, when configured, can now use SSO via Security Assertion Markup Language (SAML) or username/password to authorize logging into Alta Video Cloud. When using SSO, the system uses the same Federated identities as your other corporate systems.

See:
Single sign-on (SSO) in Alta Video
Configure Alta Video to enable SAML single sign-on
Configure SAML with Azure AD
Configure SAML with Google
Configure SAML with Okta

3.8.0 beta
Alta Cloud Connector Alta Video Cloud Connector A750 hardware

An new server has been added into the range of Alta Cloud Connector hardware. In addition, the number of cameras that can be run from each model of Alta Cloud Connector has been updated.

See:
The Alta Video security solution
Install your A500, A750, or A1000 hardware
https://www.avasecurity.com/video/cloud-connector

3.8.0 beta
Smart Path, upgrades, and general communications

The Smart Path TURN servers, upgrade hosting and general video management system communications now use *.aware.avasecurity.com.

See:
Domains and ports used by Alta Video

3.8.0 beta
Edit existing Video views

You can now update an existing Video view, rather than having to create a new view.

You can update video views you have created yourself. However, if the view has been shared with you from another user, you are unable to update that view.

See:
Create your Video views

3.8.0 beta
Set the Sound rule confidence level

When configuring or editing Sound rules, you can now set the minimum confidence level required to trigger the rule.

See:
Create rules for sound detection

3.8.0 beta
Alta Video automatically updates your Avigilon Ava cameras to ensure feature compatibilityWhen your Alta Video deployment updates, either due to your Automatic update settings, or when you manually update Alta Video, your Avigilon Ava cameras are also updated.3.8.0 beta
Devices tool reports interesting and uninteresting storage

To assist you in tuning your camera Configuration in the Devices tool, you can now view the amount of storage used by each camera for recordings made for interesting and uninteresting footage.

See:
Find camera information

3.8.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
Ava-441 A vulnerability has been resolved in Ava Aware. 3.8.1 beta
9167An issue where all cameras might have erroneously shown the error No metadata generated has been resolved.3.8.1 beta
9159An issue where a deadlock in the Avigilon Ava cameras code could lead to a reboot has been resolved.3.8.1 beta
9153An issue where, if you had configured Counts rules, when a Counts alarm ended, or when you disabled the rule, any ongoing Counts alarms disappeared from the Ongoing alarms list, rather than being moved to the Ended alarms list has been resolved.3.8.1 beta
9152An issue where. if you factory reset your Alta Cloud Connector, you might be shown the log in screen, but be unable to log into the newly created Alta Cloud Connector has been resolved.3.8.1 beta
9144An issue when you downloaded the files from an external link created from an Alta Video Cloud deployment, the audio snippet file was missing has been resolved.3.8.1 beta
9114An issue where, if you have configured a camera to not record unless something of interest happens, if you attempted to play back video from a period of no recording, you saw spinners rather than the No recording overlay, or if you viewed recorded footage that then passed into a period of no recording, the video became frozen has been resolved.3.8.1 beta
9082An issue where, when you updated a saved view in Video view, the snapshot image (displayed in the left pane) was not updated has been resolved.3.8.1 beta
8844An issue where, when you attempted to edit the timezone for a site on your Alta Video Cloud, when you clicked on the Location field, the dropdown list closed has been resolved. 3.8.1 beta
9078An issue where, if a user was not currently signed into Alta Video, they could not download video clips from an external link has been resolved.3.8.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
9117Issue: If you export video and audio files, or view those files from an external link created from your Alta Video deployment, audio snippets might not be synchronized with the video of the event.Alta Video
8867

Issue: If a user enables 2FA via their profile, and subsequently an administrator resets that users 2FA, then 2FA is disabled rather than the user being prompted on their next log in to again set up 2FA.

Workaround: After the next login, the user can re-enable 2FA, and follow the setup process.

Alta Video
8861

Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state.

Workaround: Refreshing the browser shows the correct access.

Alta Video

 

8852Issue: If you have configured various Sound rules, if an ultrasonic rule triggers, followed by another sound rule, the rules might both show as ultrasonic, even if the second trigger is, for example, a glass breaking rule or a loud noise rule.Alta Video
8604

Issue: In a clustered Alta Video deployment, you cannot adjust the video overlay of a camera that is not located on the server you are logged into.

Workaround: Log into the server to which the camera is connected to edit the video overlay.

Alta Video
8512Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline.Alta Video
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Alta Video
7983Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook.Avigilon Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear.Alta Video
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.Alta Video
6242Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly.Avigilon Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.Alta Video
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Alta Video
5253

Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Video user interfaces.
See:
Set Alta camera settings locally and
Change camera settings in Alta Video

Avigilon Ava cameras
2151

Issue: If you manually change the IP address of your Avigilon Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Avigilon Ava cameras
GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.Alta Video