Release notes: Ava video security systems 3.8.4 beta
Last modified: Monday July 19, 2021.
Learn about new features, fixes and any issues found in testing for the Alta video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 3.8.3 | Monday July 19, 2021. | Alta Video: 3_8_210719_10915 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 3.8.3 | Monday July 19, 2021. | Avigilon Ava cameras: 3_8_210716_13791 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Single Sign On (SSO) for Alta Video | Alta Video, when configured, can now use SSO via Security Assertion Markup Language (SAML) or username/password to authorize logging into Alta Video Cloud. When using SSO, the system uses the same Federated identities as your other corporate systems. See: | 3.8.0 |
| Alta Cloud Connector Alta Video Cloud Connector A750 hardware | An new server has been added into the range of Alta Cloud Connector hardware. In addition, the number of cameras that can be run from each model of Alta Cloud Connector has been updated. See: | 3.8.3 |
| Smart Path, upgrades, and general communications | The Smart Path TURN servers, upgrade hosting and general video management system communications now use *.aware.avasecurity.com. | 3.8.0 |
| Edit existing Video views | You can now update an existing Video view, rather than having to create a new view. You can update video views you have created yourself. However, if the view has been shared with you from another user, you are unable to update that view. | 3.8.0 |
| Set the Sound rule confidence level | When configuring or editing Sound rules, you can now set the minimum confidence level required to trigger the rule. | 3.8.0 |
| Alta Video automatically updates your Avigilon Ava cameras to ensure feature compatibility | When your Alta Video deployment updates, either due to your | 3.8.0 |
| Devices tool reports interesting and uninteresting storage | To assist you in tuning your camera | 3.8.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| Ava-464 | A vulnerability has been resolved in Avigilon Ava cameras. | 3.8.3 |
| Ava-420 | A vulnerability has been resolved in Alta Video. | 3.8.2 |
| 9326 | An issue where, when a sound rule triggered, the alarm did not always contain the downloadable audio clip has been resolved. | 3.8.2 |
| 9307 | An issue where, when exporting clips of Anomalies, the clip could include long periods of video has been resolved. | 3.8.2 |
| 9203 | An issue with the version 3.8.1 software where all Alta Video Cloud deployments generated an identical Entity ID (required to configure single sign-on) has been resolved. | 3.8.2 |
| 8852 | An issue where, if you configured various Sound rules, when an ultrasonic rule triggered followed by another sound rule, the rules might both have shown as ultrasonic, even if the second trigger was, for example, a glass breaking rule or a loud noise rule, has been resolved. | 3.8.2 |
| 8604 | An issue in clustered Alta Video deployments where you could not adjust the video overlay of cameras that were not located on the server you were logged into has been resolved. | 3.8.2 |
| Ava-441 | A vulnerability has been resolved in Ava Aware. | 3.8.1 |
| 9167 | An issue where all cameras might have erroneously shown the error No metadata generated has been resolved. | 3.8.1 |
| 9159 | An issue where a deadlock in the Avigilon Ava cameras code could lead to a reboot has been resolved. | 3.8.1 |
| 9153 | An issue where, if you had configured Counts rules, when a Counts alarm ended, or when you disabled the rule, any ongoing Counts alarms disappeared from the | 3.8.1 |
| 9152 | An issue where. if you factory reset your Alta Cloud Connector, you might be shown the log in screen, but be unable to log into the newly created Alta Cloud Connector has been resolved. | 3.8.1 |
| 9144 | An issue when you downloaded the files from an external link created from an Alta Video Cloud deployment, the audio snippet file was missing has been resolved. | 3.8.1 |
| 9114 | An issue where, if you have configured a camera to not record unless something of interest happens, if you attempted to play back video from a period of no recording, you saw spinners rather than the | 3.8.1 |
| 9082 | An issue where, when you updated a saved view in Video view, the snapshot image (displayed in the left pane) was not updated has been resolved. | 3.8.1 |
| 8844 | An issue where, when you attempted to edit the timezone for a site on your Alta Video Cloud, when you clicked on the Location field, the dropdown list closed has been resolved. | 3.8.1 |
| 9078 | An issue where, if a user was not currently signed into Alta Video, they could not download video clips from an external link has been resolved. | 3.8.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 9327 | Issue: If you follow a link to an Alta Video Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Alta Video Cloud deployment, again follow the alarm link to view details of the alarm. | Alta Video Cloud |
| 9117, 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Alta Video deployment, audio snippets might not be synchronized with the video of the event. | Alta Video |
| 8867 | Issue: If a user enables 2FA via their profile, and subsequently an administrator resets that users 2FA, then 2FA is disabled rather than the user being prompted on their next log in to again set up 2FA. Workaround: After the next login, the user can re-enable 2FA, and follow the setup process. | Alta Video |
| 8861 | Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state. Workaround: Refreshing the browser shows the correct access. | Alta Video
|
| 8512 | Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Alta Video |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera. | Alta Video |
| 5253 | Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Video user interfaces. | Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Avigilon Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics. | Alta Video |
