Release notes: Ava video security systems 5.1.0 beta

Last modified: Thursday July 14, 2022

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

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About this release

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For customers running standalone on-premises installations of Alta Video, Avigilon Alta will no longer provide major software and features updates for standalone on-premises Alta Video deployments that have not migrated to the cloud from 31st December 2022.

To learn how to update standalone on-premises installations to become cloud-based deployments, see Migrate your Ava Appliances to Alta Cloud Connectors

This Ava video security system release includes software for the Beta Upgrade Channel:

  • Alta Video and Alta Video video management systems
  • Avigilon Ava cameras and Avigilon Ava cloud-native cameras

Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video/Alta Video software version 5.1.0 betaThursday July 14, 2022Alta Video: 5_1_220714_14135
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.1.0 betaThursday July 14, 2022Avigilon Ava cameras: 5_1_220714_17160

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Alta Video provides the following features to the Beta Upgrade channel:

Table 2 – New features in these releases

FeatureDescriptionAdded in version
Disable all microphones across the deployment

You can now quickly disable all the Avigilon Ava camera microphones in your Alta Video deployment.

See:
Audio options in Alta Video
Configure the global audio settings for your deployment
Change camera settings in Alta Video
Create Configuration profiles for your devicesCreate rules for sound detection
How to: Listen to Alta Video audio alarm snippets
Listen to audio from your Ava cameras

5.1.0 beta
Improvements to CSV imports of cameras

When importing cameras using CSV import files, you can now specify the Cloud Connectors to which each is attached.

See:
Add cameras by importing a CSV file
Create a camera import CSV file

5.1.0 beta
Improvements to Device Group selectionDevice groups are now grouped per site to make navigation of large lists easier.5.1.0 beta
Improved information around Avigilon Ava cloud-native camera stated retention periods

The Alta Video user interface has improved information relating to the stated retention period for Avigilon Ava cloud-native cameras.

See:
Alta camera bandwidth usage, video quality, and video storage

5.1.0 beta
Improvements to external video viewer

This release includes improvements to the way that Alta Video sets up external video viewers to ensure that the external viewing system can persist the view.

See:
External video viewers
Create an external video viewer

5.1.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version
Ava—670

A vulnerability has been resolved in Alta Video and Avigilon Ava cameras.

See:
Security advisories

5.1.0 beta
Ava—665 A vulnerability has been resolved in Alta Video.

See:
Security advisories

5.1.0 beta
11454An issue where, when using an External Viewer, if you did not display the streams for 24 hours or more, when you again tried to display the viewer, you were prompted for a new one-time password has been resolved by the improvements to the external video viewer included in Alta Video version 5.1.0.5.1.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages:

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Alta Video
Due to changes being made to the way audio is recorded and replayed:
  • Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
  • Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.
Alta Video mobile app for Android
13171Issue: If you export the footage form an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Alta Video
12738Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map.Alta Video
12292Issue: Recorded audio is not being played back from cloud backups.Alta Video
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Alta Video
12255Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker.Alta Video
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Alta Video
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Alta Video
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Alta Video
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Alta Video
9327

Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm.

Alta Video Cloud
9165Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event.Alta Video
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Alta Video
7983Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook.Avigilon Ava cloud-native cameras
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. Alta Video
6242Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. Avigilon Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. Alta Video
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Alta Video
5253

Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces.

See:
Set Alta camera settings locally and
Change camera settings in Alta Video.

Avigilon Ava cameras
2151

Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Avigilon Ava cameras
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Alta Video