Release notes: Alta Video 6.9.4 beta
Last modified: Wednesday June 19, 2024.
- Aware Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Updated domains
- Alta Cloud Connector BIOS and iDRAC updates
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Alta Video Beta Program, and to sign up, see https://security.avigilon.com/avigilon-alta-beta-program.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 6.9.4 beta | Wednesday June 19, 2024. | Alta Video: 6_9_240619_19768 |
| Alta cameras software version 6.9.4 beta | Wednesday June 19, 2024. | Alta cameras: 6_9_240619_23908 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| PTZ improvements | We have improved the controls for pan-tilt-zoom (PTZ) cameras. You can now switch between the virtual joystick or keyboard controls. You can run the automatic calibration process from the camera settings or manually adjust each parameter to enhance control responsiveness. For more information, see Use PTZ camera controls. | 6.9.0 |
| Increased audit log storage and storage limit rules | We have increased the number of events that Aware can store in the audit logs. To prevent losing older log entries when the storage is full, you can now create system notification rules for audit log storage limits and download the audit logs before they are overwritten. See Create rules for System issues and View or download Alta Video audit logs. | 6.9.0 |
| Warnings for cameras storing many bookmarked video clips | Aware now shows a dialog for any Alta camera using more than half its storage capacity for bookmarked video footage. Clicking on a bookmark from this dialog takes you to the | 6.9.0 |
| Video view tab preview | Hovering over one of your open Video view tabs now shows a preview of the cameras in that view. | 6.9.0 |
| Support for Disruptive Technologies Door/Window sensors | Alta Video now supports the Disruptive Technologies Door/Window sensors. See Alta Video integration with Disruptive Technologies sensors. | 6.9.0 |
| View information about the amounts of saved clips stored on your cloud cameras | As bookmarks are saved to the cloud-native cameras, a warning is triggered, opening a dialog with all the bookmarked clips being shown. Alternatively, you can manually open this dialog, see Review bookmarked clips on cloud-native cameras. | 6.9.0 |
| Choose your preferred playback/export location | You can now choose whether to playback or export footage from the device, or from the cloud backups. See:Configure Alta Video deployment settings. and Edit My profile. | 6.9.0 |
| High resilience mode for Alta Cloud Connectors | Configure your Alta Cloud Connectors as High resilience mode Server groups. See Alta Cloud Connector High resilience mode and Configure Alta Cloud Connector High resilience mode | 6.9.0 |
| Use HLS to view video streams from Alta Video | You can now use HTTP Live Streaming (HLS) to stream live video, play back recorded video, or view saved clips in compatible video players, or to websites or webApps. See Using HTTP Live Streaming (HLS) from Alta Video and Example: HLS example code | — |
Updated domains
As we unify Avigilon Alta video and Alta access, alta.avigilon.com will become the main domain used by Avigilon Alta Video and other Avigilon Alta services. Update your firewall rules to include this domain and its subdomains.
For the complete list of domains used, see:
Ports required by Avigilon Ava and Avigilon Alta cloud-native cameras
Ports required by Alta Cloud Connectors
Ports required by Avigilon Ava cameras connected to Alta Cloud Connectors
Client connections
Alta Cloud Connector BIOS and iDRAC updates
For customers with Alta Video Cloud Connector A2000 or Alta Video Cloud Connector A3000 servers, Dell recommends that if the BIOS and iDRAC firmware versions are lower than BIOS v2.17.1 and iDRAC9 v6.10.30.20, the BIOS and iDRAC firmware is updated.
See https://www.dell.com/support/kbdoc/en-us/000215873/update-poweredge-bios-and-idrac-for and https://www.dell.com/support/kbdoc/en-us/000134013/dell-poweredge-update-the-firmware-of-single-system-components-remotely-using-the-idrac for further details.
Resolved issues
(back to top)This release resolves these issues:
| Reference | Resolution | Resolved in version |
|---|---|---|
| AVA-3993 | An issue where Video view did not rotate through selected camera feeds has been resolved. | 6.9.4 |
| AVA-3776 | An issue where video quality was poor when simultaneously viewing bookmarked clips from cloud backups has been resolved. | 6.9.4 |
| AVA-3753 | An issue where H6SL cameras failed to upgrade from Alta Video 6.2 has been resolved. | 6.9.3 |
| AVA-3432 | An issue where the Anomolies tab in camera settings did not display after turning off Anomaly detection has been resolved. | 6.9.3 |
| AVA-3408 | An issue where Quad camera imagers might lose focus has been improved. | 6.9.2 |
| AVA-3415 | An issue where an Appearance search did not return images from the selected time range has been resolved. | 6.9.1 |
| 20034 | An issue where you could not delete cameras from a deployment has been resolved. | 6.9.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| FWBL-16859 | The Alta video engineering team have identified an issue with Alta H6SL and Alta H5A Multisensor that indicates that customers should NOT use the hard reset button on these cameras on our stable and beta channels. Use of the reset button currently causes the SD card to require a reformat. | Alta cameras |
| 20358 | Spinners show when trying to play footage from Cloud Backup. | Alta Video |
| 20327 | An export that starts with backed up footage will not include any video that isn't saved to the Cloud Backup. | Alta Video |
| 20311 | HTTP Live Streams frequently freeze and skip. | Alta Video |
| 20301 | The list of deployments assigned to a DMP includes deployments that are disabled. | DMP |
| 20259 | A spinner will show when trying to delete a device with a communication error. | Alta Video |
| 19976 | An | Alta Video |
| 19185 | Changing camera rotation settings from within Alta Video might cause the camera to crash. | Alta Video and Alta cameras |
| 19180 | Recorded audio for audio alarms from cameras set to record | Alta Video |
| 19179 | Webhooks sent from Alta Video for Generic sensor updates do not have the required bearer token and fail authentication. | Alta Video |
| 19176 | Line crossing rules might not function as expected in rotated Avigilon Ava cloud-connector cameras after upgrading to Alta Video 6.5.0. | Alta cameras |
| 19136 | Live and playback video streams in the Alta Cloud Connector UI do not play. | Alta Video |
| 19133 | Nedap access control system integrations stop working in Alta Video shortly after set up. | Alta Video |
| 18625 | After upgrading to Alta Video 6.4.0, the position of line-crossing rules and areas of interest might appear to be misplaced for non-cloud-native Alta cameras and third-party cameras. The video analytics for these rules are unaffected, and the issue should resolve itself an hour after upgrading. | Alta Video |
| 18412 | Issue: Secondary node Cloud Connectors are unable to be backed up. | Alta Video |
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Video |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Video |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| — | Due to changes to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
