Release notes: Ava video security systems 4.0.1 beta
Last modified: Wednesday July 07, 2021.
Learn about new features, fixes and any issues found in testing for the Ava video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Ava Aware and Ava Aware video management systems
- Ava cameras and Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware software version 4.0.1 | Wednesday July 07, 2021. | Ava Aware: 4_0_210707_10815 |
| Ava cameras/Ava cloud-native camera software version 4.0.1 | Wednesday July 07, 2021. | Ava cameras: 4_0_210706_13686 |
These software packages have been released to the
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Add Ava Cloud Connectors to your Ava Cloud deployment | By adding on-premise Ava Cloud Connectors, you can view your on-premise Ava cameras and third-party cameras from the same Ava Aware deployment you use to view your Ava cloud-native cameras. | 4.0.1 |
| Convert your Ava Cloud Connectors to Ava Cloud Connectors | You can convert a new Ava Cloud Connector into an Ava Cloud Connector, enabling you to add on-premise cameras to your Ava Aware deployment. Risk of loss of data! Converting an Ava Cloud Connector into an Ava Cloud Connector involves factory-resetting your Ava Cloud Connector. This process deletes all data from the Ava Cloud Connector including all stored video recordings and meta-data. | 4.0.1 |
| Convert your Ava Cloud Connectors to Ava Cloud Connectors | For existing on-premise deployments, you can convert a new Ava Cloud Connector into an Ava Cloud Connector. See: | 4.0.1 |
| New local user interface for Ava Cloud Connectors | Ava Cloud Connectors include a local user interface for viewing key information and carrying out some local maintenance tasks. You do not need to regularly access this local user interface, as most settings are configured from your Ava Aware deployment. | 4.0.1 |
| New workflows for adding devices to Ava Cloud deployments | Ava Security have now added additional workflows for adding cameras and Cloud Connectors to your Ava Aware deployments. | 4.0.1 |
| Ava Security partners can claim their customers self-provisioned deployments | Your Ava Security partner now has the ability to move your self-provisioned Ava Aware deployments into their own organization, to enable them to better support your deployment. | 4.0.1 |
| Ava Cloud Connector Alta A750 Cloud Connector hardware | An new server has been added into the range of Ava Cloud Connector hardware. In addition, the number of cameras that can be run from each model of Ava Cloud Connector has been updated. See: | 4.0.1 |
| Search for sounds using the variable confidence levels | When searching for sound events, you can now choose the confidence level to be used for the search. | 4.0.1 |
| Temporarily stop receiving notifications from an alarm | You can now temporarily pause the notifications from an alarm. This is useful, for example, if there is an out-of-hours event in an area, and you are receiving multiple notifications. | 4.0.1 |
| Improved Ava cloud-native camera SD card warnings | If there is a problem with the storage on the Ava cloud-native camera SD card, you are now shown a warning message to bring this to your attention. | 4.0.1 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 9533 | An issue where, after adding your first map to Map view, you had to refresh the screen for any subsequently added or deleted maps to be reflected has been resolved. | 4.0.1 |
| 8803 | An issue where, if an Ava Cloud Connector had previously been added to a DMP deployment before it was converted to a Cloud Connector, it was not possible to add that Cloud Connector to a cloud deployment has been resolved. | 4.0.1 |
| 9261 | An issue where, in some circumstances, the video from Avigilon Ava 360 cameras could show a yellow cast has been resolved. | 4.0.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 9471 | Issue: The quality of the audio is sub-optimal when listening back from an audio alarm. This does not impact the quality of downloaded audio snippets. | Ava Aware |
| 9468 | Issue: Currently, you cannot add cameras to access control points associated with Cloud Connectors. | Ava Aware cloud |
| 9334 | Issue: You can currently create counting areas across different sites. However, doing so might cause irregularities in your counts. | Ava Aware |
| 9327 | Issue: If you follow a link to an Ava Aware cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Ava Aware cloud deployment, again follow the alarm link to view details of the alarm. | Ava Aware cloud |
| 9153 | Issue: If you disable a rule, the Alarms might continue trigger on clustered systems. | Ava Aware |
| 9117, 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Ava Aware deployment, audio snippets might not be synchronized with the video of the event. | Ava Aware |
| 8867 | Issue: If a user enables 2FA via their profile, and subsequently an administrator resets that users 2FA, then 2FA is disabled rather than the user being prompted on their next log in to again set up 2FA. Workaround: After the next login, the user can re-enable 2FA, and follow the setup process. | Ava Aware |
| 8861 | Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state. Workaround: Refreshing the browser shows the correct access. | Ava Aware
|
| 8512 | Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline. | Ava Aware |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Ava Aware |
| 7983 | Issue: When using Ava Aware cloud to configure webhooks from Ava cloud-native cameras, the $url value is not being included in the webhook. | Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Ava Aware cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Ava Aware |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Ava Aware |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. | Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Ava Aware |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Ava Aware is ignored, and the stream uses the rotation settings from the camera. | Ava Aware |
| 5253 | Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces. | Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Ava Aware video management system, these incompatibilities might impact the accuracy of the Ava Security analytics. | Ava Aware |
