Release notes: Ava video security systems 5.5.5 beta
Last modified: Wednesday January 11, 2023.Wednesday January 11, 2023.
Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.
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About this release
(back to top)From 31st December 2022, Ava Security will no longer provide major software and feature updates for standalone on-premises Ava Aware deployments. Ava Aware cloud deployments are not impacted by this announcement.
Refer to: Migrate your Ava Appliances to Alta Cloud Connectors
- Ava Aware and Ava Aware video management systems
- Ava cameras and Ava cloud-native cameras
Installing this release will upgrade Ava Aware and Ava Aware video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Ava Aware/Ava Aware cloud software version 7.7.3 beta | Wednesday January 11, 2023. | Ava Aware: 5_5_221215_15949 |
| Ava cameras/Ava cloud-native camera software version 7.7.3 beta | Wednesday January 11, 2023. | Ava cameras: 5_5_221215_18990 |
What's new
(back to top)In this release, Ava Aware provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Improvements to Cloud Storage information | When viewing the Backup status information, you are now shown the status as either | 5.5.2 |
| Support for Ava Flex cameras | The new Ava Flex cameras have been released for general sale. This version of the Ava Aware and Ava cameras software includes features specific to the new camera. See: | 5.5.0 |
| Support for new Disruptive Technologies sensor types | Ava Aware now supports the new Disruptive Technologies sensors to detect motion, desk occupancy and CO2 levels. See: | 5.5.0 |
| Improved notification banner for administrators | When the Ava Aware software updates, a banner is shown to Administrator users, providing a link to the Release Notes. | 5.5.0 |
| Tunnel RTSP streams | To improve interoperability, you can now configure tunneling of RTP media over unencrypted RTSP connections between third-party cameras and Ava Aware. | 5.5.0 |
| 802.3ad Link aggregation for Cloud Connector network interfaces | To improve the reliability and availability of your Ava Cloud Connectors, you can now configure link aggregation on the Cloud Connector network interfaces using Link Aggregation Control Protocol (LACP). | 5.5.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 15395 | An issue where, in some rare circumstances, an Ava Quad camera might not record due to having no available streams has been resolved. | 5.5.2 |
| 15191 | An issue where a License Plate Recognition rule might not always trigger a configured webhook has been resolved. | 5.5.2 |
| 15107 | An issue where existing | 5.5.2 |
| 15138 | An issue where, when watching exported video clips in some media players, the progress bar was shorter than the actual length of the video clip has been resolved. | 5.5.1 |
| 14875 | An issue where Cloud Connectors could lose connection with the Ava Aware cloud instance has been resolved. | 5.5.1 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 15566 | Issue: The Counts tool might take some time to update with count data. | Ava Aware |
| 15242 | Issue: When creating a new deployment from the DMP, you cannot currently enable DMP access. Workaround: The initial user that was created during the deployment creation (or other newly created users with suitable permissions) can enable DMP access. | DMP |
| 15220 | Issue: When Ava Flex cameras first enter HDR mode, the contrast is low. The contrast levels improve automatically over time, and do not need any additional user interaction. | Ava Flex |
| 15083 | Issue: When an Ava Flex is powered up and connects to Ava Aware, the sensor values are less accurate and take some time to stabilize. | Ava Flex |
| 15052 | Issue: After upgrading or rebooting Ava Quad cameras, one or more sources might lose focus. Workaround: After upgrading or rebooting Ava Quad cameras, check that the sources are all focused, and if not, trigger a focus from | Ava Quad |
| 14822 | Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information. | Cloud Connectors |
| 14427 | Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Ava Quad |
| 14122 | Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled. Workaround: Disable Hardware Acceleration from within your browser. See Browsers supported by Alta Video | Viewing station compatibility |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Ava Flex |
| 14427 | Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Ava Quad |
| 14122 | Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled. Workaround: Disable Hardware Acceleration from within Chrome. See Browsers supported by Alta Video | Viewing station compatibility |
| 13738 | Issue: When adding third-party cameras to Ava Aware using the Workaround: If a third-party camera fails to be added correctly, try again using the | Ava Aware |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Aware mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Ava Aware |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Ava Aware |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Ava Aware |
| 12255 | Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava cloud-native camera with a speaker. | Ava Aware |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Ava Aware |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Ava Aware |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Ava Aware |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Ava Aware |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Ava Aware |
