Release notes: Ava Aware 3.6.4 beta

Last modified: Monday April 19, 2021.

Learn about new features, fixes and any issues found in testing for the Alta Video software.

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About this release

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The Alta Video software provides the features for your Alta video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video software version 3.6.4 beta
(Released to the Beta Upgrade channel)
April 19, 2021Alta Video: 3_6_210419_09933

What's new

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Some new features rely on your Avigilon Ava cameras software being in alignment with your Alta Video software versions.

In this release, Alta Video provides the following features:

Table 2 – New features — Aware video management system software release

FeatureDescriptionAdded in
Listen to audio alarm snippets from Alta Video

For any audio alarm on your Alta Video deployment, there are now several methods you can use to listen to the audio snippet.

See:
How to: Listen to Alta Video audio alarm snippets

Alta Video 3.6.0 beta
Improved management of streaming users

Alta Video now includes improved, more streamlined methods to add streaming users.

See:
Local RTSP streams
Allow RTSP traffic for your non-cloud Alta Video deployment
Create RTSP stream users
Request the camera stream from your preferred RTSP client
Request the camera stream from your preferred RTSP client

Alta Video 3.6.0 beta
Direct integration with Feenics access control systems

Alta Video now directly integrates with your Feenics access control systems.

See:
Alta Video integration with Keep by Feenics

Alta Video 3.6.0 beta
Improvements to Smart PathAvigilon Alta Smart Path is the real time communication technology used by Alta Video and Alta Video Cloud for connections between your viewer and the Alta Cloud Connector or cameras. Now, the time taken for the video to be seen has been improved.Alta Video 3.6.0 beta
Improvements to audit logging

New information is now added to the audit logs, including:
• User logouts
• Creation of shared links

See:
View or download Alta Video audit logs

Alta Video 3.6.0 beta
Use User groups when configuring RulesIn addition to specifying individual users to be notified when a rule triggers, you can now also configure User groups to receive the notifications either by Pop-up, or by email.Alta Video 3.6.0 beta
New color options for vehicles in Rules and SearchWhen defining rules, or creating a search, you now have a new palette of vehicle colors from which to choose. Alta Video 3.6.0 beta
Ultrasonic alarm detection

You can now configure rules that trigger when an ultrasonic panic alarm is deployed in the vicinity of your Avigilon Ava cameras.

See:
Create rules for sound detection

Alta Video 3.6.0 beta
Top cover off alarms for Avigilon Ava Dome and Avigilon Ava 360 cameras

You can now configure rules to alert you if the top covers are removed from your Avigilon Ava Dome or Avigilon Ava 360 cameras.

See:
Create rules for Camera issues

Alta Video 3.6.0 beta
Video overlays for Avigilon Ava cameras

You can now configure the video streams from Avigilon Ava cameras to include overlay information, such as the camera name, the timestamp, or some custom text.

See:
Add overlays to Avigilon Ava camera streams

Alta Video 3.6.0 beta
Area of interest for auto-exposure

For the Avigilon Ava 360 and Avigilon Ava Dome cameras, you can now configure an area of interest for auto-exposure metering.

See:
Define auto-exposure areas of interest

Alta Video 3.6.0 beta
Automatic rotation of Avigilon Ava camera video streams

For Avigilon Ava Dome and wall-mounted Avigilon Ava 360 cameras, you can now configure auto-rotation to ensure the video stream is correctly oriented.

Auto-rotation is not available for ceiling-mounted Avigilon Ava 360 cameras, or for ceiling-mounted Avigilon Ava Dome cameras where the lens is close to pointing directly downwards.

See:
Configure Ava camera auto-rotation

Alta Video 3.6.0 beta
Alta Video user interface reports when DMP access is enabled

If you have granted access to your deployment from the Avigilon Alta Deployment Management Platform (DMP), you are now notified in the Alta Video Users tool.

To learn how to check, enable or disable DMP access, see:
Enable or disable DMP access

Alta Video 3.6.0 beta
Detections of unusual velocities

The Alta Video anomaly detections have been updated to add Unusual velocity as a trigger. This beta feature from the 3.5 beta releases is now enabled by default.

See:
Create rules for anomaly detections

Alta Video 3.6.0 beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Resolved issues

ReferenceResolutionResolved in
General stability improvements have been made to Alta Video.Alta Video 3.6.4 beta
8687An issue where Alarms from Alta Video did not correctly trigger Webhooks has been resolved.Alta Video 3.6.3 beta
8176An issue where, in some circumstances in clustered deployments, Saved clips might have been deleted before their specified duration had expired has been resolved.Alta Video 3.6.3 beta
Ava—416 A vulnerability has been resolved in Alta Video. Alta Video 3.6.2 beta
8634An issue where, in some rare circumstances when streaming video, a memory issue led to access to your deployment being intermittently lost has been resolved.Alta Video 3.6.2 beta
8625An issue where, in some situations, Avigilon Ava cameras would not record at the maximum resolution when configured to do so has been resolved.Alta Video 3.6.2 beta
8545An issue where, prior to this release, Alta Video would not connect to Openpath deployments if the Openpath username was used in multiple namespaces has been resolved.Alta Video 3.6.2 beta
8356, 8504An issue where you could not set up RTSP streams from some third-party cameras has been resolved.Alta Video 3.6.2 beta
8514An issue where, when listening to the audio snippets that accompanied alarms triggered by sound rules, the audio sounded noisy and clipped on Alta Video Cloud systems has been resolved.Alta Video 3.6.2 beta
8499 An issue where, in clustered systems, if a rule was defined that included a camera from another site, no pop up notifications were sent has been resolved. Alta Video 3.6.2 beta
8489An issue where, for Alta Video integrations with Feenics access control platforms, if you clicked on an Alarms event, you got errors shown while Alta Video retrieved the event information has been resolved.Alta Video 3.6.2 beta
7581An issue where Alarms were not correctly removed after the configured retention periods passed has been resolved.Alta Video 3.6.2 beta
7135An issue where Avigilon Ava cloud-native cameras were not pruning alarms when the associated video was removed has been resolved.Alta Video 3.6.2 beta
6735An issue where thumbnails were not being generated for system alarms and 123 Counts rules for Avigilon Ava cloud-native cameras has been resolved.Alta Video 3.6.2 beta
8521An issue where, if you had several tools that had played video open in the Alta Video user interface, when you then opened Map view the video was very slow to load has been resolved.Alta Video 3.6.1 beta
8509An issue where, when you saved your Video view layout, the zoom settings for each camera pane was not consistently saved has been resolved.Alta Video 3.6.1 beta
8478An issue where the Alta Video user interface could randomly and erroneously show a Store not setup message for some cameras has been resolved.Alta Video 3.6.1 beta
7756An issue when connecting to an Access Control System after making a change (for example, updating a password), caused an Unable to communicate with access control server message to momentarily appear has been resolved. Alta Video 3.6.1 beta
7628An issue where, when using Alta Video access control integrations on a clustered server group, attempting to add access control to a different node in the cluster failed, has been resolved.Alta Video 3.6.1 beta
7837, 7887Some issues where it was possible to create audio rules for All unusual sounds, which caused spurious alarms have been resolved.Alta Video 3.6.1 beta
Ava—410 A vulnerability has been resolved in Alta Video. Alta Video 3.6.0 beta
Ava—407 A vulnerability has been resolved in Alta Video. Alta Video 3.5.4 beta
8274An issue where, with Alta Video access control integrations, you had to refresh the browser page when adding or editing a access control system in Alta Video has been resolved.Alta Video 3.5.4 beta
8138An issue where the disks could fill up, and old data was not being correctly pruned has been resolved.Alta Video 3.5.2 beta
8112, 8079Some issues with the connections between Alta Video and Openpath have been resolved.Alta Video 3.5.2 beta
8110An issue where, in some situations, media traveling between your Alta Cloud Connector and your browser could be routed via the gateway instead of being kept on the local network as been resolved.Alta Video 3.5.2 beta
8106

An issue where rotation settings were lost on upgrading has been resolved. If you upgraded via Alta Video 3.5.0 beta you may need to rotate the video stream from Alta Video to correct the orientation.

See:
Make video adjustments for your devices

Alta Video 3.5.1 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in this release.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome and Microsoft Edge browsers.

Table 4 – Known issues — Alta Video video management system

ReferenceIssue
8512Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline.
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.
7983Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook.
7549Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear.
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.
5461Issue: When searching for Gender, the results returned from Pano cameras feature a higher than desirable level of false-positive responses. As more test clips are added to the training models, this level of false-positive will improve.
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Avigilon Alta Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.