Release notes: Ava video security systems 3.7.3 beta
Last modified: Wednesday May 26, 2021.
Learn about new features, fixes and any issues found in testing for the Alta video security systems
To receive notifications about new software releases and vulnerability advisories, subscribe at Avigilon Alta - Software updates and security advisories.
About this release
(back to top)This Ava video security system release includes software for the:
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 3.7.3 | May 26, 2021 | Alta Video: 3_7_210520_10335 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 3.7.3 | May 26, 2021 | Avigilon Ava cameras: 3_7_210520_13212 |
These software packages have been released to the
Avigilon Alta strongly recommends that software on your Avigilon Ava cameras are aligned with your Alta Video software version. If this is not done then some existing or new features may not work. This could seriously impact your deployment.
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Two Factor Authentication (2FA) added | Alta Video now includes two factor authentication, using Time-based One Time Passwords (TOTP) generated by an authenticator app on your cellular phone. Administrators can configure User groups to require two factor authentication to be used, or Users can choose to add 2FA for their own account. The Alta Video mobile apps are not yet compatible with two factor authentication. Because of this, do not configure two factor authentication for any user or member of a User group that needs to access Alta Video using the Alta Video mobile apps. See: | 3.7.0 |
| Further options for listening to audio alarm snippets in Alta Video | The locations within the Alta Video user interface from which you can listen to audio alarm snippets has been increased and it is now possible to include audio alarm snippets in external links. | 3.7.0 |
| Audible notification of Alarms
| You can now configure Alta Video to give an audible notification when an Alarm notification is displayed. | 3.7.0 |
| Improved searching of audit logs | Now it is easier to search for specific entries in the audit logs. | 3.7.0 |
| Changes to Deployment Management Portal (DMP) access | DMP access configuration is now found in the Users tool. In addition, you can now grant DMP access to your deployment for a predefined period of time, for example, to allow your Avigilon Alta Partner or Avigilon Alta Support to diagnose an issue. | 3.7.0 |
| Improved navigation between Alarms in Video view | You can now navigate between the alarms appearing in Video view by using the new Previous/Next buttons on the Alarms notification. | 3.7.0 |
| Avigilon Ava cloud-native cameras report cloud connection status | The Avigilon Ava cloud-native camera user interface now includes information about the status of the cloud connection to Alta Video Cloud. | 3.7.0 |
| Avigilon Ava cameras now use on-board video analytics. | All Avigilon Alta-branded cameras (both on-premise and cloud models) now process the video analytics on-board the cameras. | 3.7.0 |
| Changes to Avigilon Ava camera data transfer rates | The auto-negotiation of network data transfer rates has been updated so that you can select either 100Mbps or 1Gbps maximum negotiated speed for your Avigilon Ava cameras. If the ports used by your cameras have been manually locked to 1Gbps, then you should update this to auto-negotiate. See: | 3.7.1 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 9040 | An issue where, in 3.7.2 builds, search results are not available for Avigilon Ava cameras connected to on-premise Alta Cloud Connectors has been resolved. | 3.7.3 |
| 8949 | An issue where users might experience issues with the Alta Video user interface after the administrator set up two factor authentication has been resolved. | 3.7.3 |
| 8923 | An issue where, if many objects were detected in a camera view, attempting to carry out a Spotlight search on an individual object gave unpredictable results has been resolved. | 3.7.3 |
| 8999 | An issue in previous 3.7 beta releases where Avigilon Ava cloud-native cameras could send redundant metadata to the Alta Video Cloud has been resolved. | 3.7.2 |
| 8939 | An issue where, on some systems, when you paused playback on Search results, the | 3.7.1 |
| 8924 | An issue where, on reboot, you might see two erroneous | 3.7.1 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 9078 | Issue: If a user is not currently signed in to Alta Video and they attempt to download a video clip from an external link, the download aborts with the message | Alta Video |
| 8867 | Issue: If a user enables 2FA via their profile, and subsequently an administrator resets that users 2FA, then 2FA is disabled rather than the user being prompted on their next log in to again set up 2FA. Workaround: After the next login, the user can re-enable 2FA, and follow the setup process. | Alta Video |
| 8861 | Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state. Workaround: Refreshing the browser shows the correct access. | Alta Video
|
| 8852 | Issue: If you have configured various Sound rules, if an ultrasonic rule triggers, followed by another sound rule, the rules might both show as ultrasonic, even if the second trigger is, for example, a glass breaking rule or a loud noise rule. | Alta Video |
| 8844 | Issue: When attempting to edit the timezone for a site on your Alta Video Cloud, when you click on the Location field, the dropdown list closes. Workaround: Double-click the Location field to display the list of timezones. | Alta Video Cloud |
| 8604 | Issue: In a clustered Alta Video deployment, you cannot adjust the video overlay of a camera that is not located on the server you are logged into. Workaround: Log into the server to which the camera is connected to edit the video overlay. | Alta Video |
| 8512 | Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Alta Video |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera. | Alta Video |
| 5253 | Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Video user interfaces. | Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Avigilon Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics. | Alta Video |
