Release notes: Ava video security systems 4.0.0 beta
Last modified: Thursday July 01, 2021.
Learn about new features, fixes and any issues found in testing for the Alta video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 4.0.0 | Tuesday June 29, 2021. | Alta Video: 4_0_210629_10737 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.0.0 | Tuesday June 29, 2021. | Avigilon Ava cameras: 4_0_210629_13616 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version: |
|---|---|---|
| Add Alta Cloud Connectors to your Alta Cloud deployment | By adding on-premise Alta Cloud Connectors, you can view your on-premise Avigilon Ava cameras and third-party cameras from the same Alta Video deployment you use to view your Avigilon Ava cloud-native cameras. | 4.0.0 |
| Convert your Alta Cloud Connectors to Alta Cloud Connectors | You can convert a new Alta Cloud Connector into an Alta Cloud Connector, enabling you to add on-premise cameras to your Alta Video deployment. Risk of loss of data! Converting an Alta Cloud Connector into an Alta Cloud Connector involves factory-resetting your Alta Cloud Connector. This process deletes all data from the Alta Cloud Connector including all stored video recordings and meta-data. | 4.0.0 |
| Convert your Alta Cloud Connectors to Alta Cloud Connectors | For existing on-premise deployments, you can convert a new Alta Cloud Connector into an Alta Cloud Connector. See: | 4.0.0 |
| New local user interface for Alta Cloud Connectors | Alta Cloud Connectors include a local user interface for viewing key information and carrying out some local maintenance tasks. You do not need to regularly access this local user interface, as most settings are configured from your Alta Video deployment. | 4.0.0 |
| New workflows for adding devices to Alta Cloud deployments | Avigilon Alta have now added additional workflows for adding cameras and Cloud Connectors to your Alta Video deployments. | 4.0.0 |
| Avigilon Alta partners can claim their customers self-provisioned deployments | Your Avigilon Alta partner now has the ability to move your self-provisioned Alta Video deployments into their own organization, to enable them to better support your deployment. | 4.0.0 |
| Alta Cloud Connector Alta Video Cloud Connector A750 hardware | An new server has been added into the range of Alta Cloud Connector hardware. In addition, the number of cameras that can be run from each model of Alta Cloud Connector has been updated. See: | 4.0.0 |
| Search for sounds using the variable confidence levels | When searching for sound events, you can now choose the confidence level to be used for the search. | 4.0.0 |
| Temporarily stop receiving notifications from an alarm | You can now temporarily pause the notifications from an alarm. This is useful, for example, if there is an out-of-hours event in an area, and you are receiving multiple notifications. | 4.0.0 |
| Improved Avigilon Ava cloud-native camera SD card warnings | If there is a problem with the storage on the Avigilon Ava cloud-native camera SD card, you are now shown a warning message to bring this to your attention. | 4.0.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 9261 | An issue where, in some circumstances, the video from Avigilon Ava 360 cameras could show a yellow cast has been resolved. | 4.0.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 9471 | Issue: The quality of the audio is sub-optimal when listening back from an audio alarm. This does not impact the quality of downloaded audio snippets. | Alta Video |
| 9468 | Issue: Currently, you cannot add cameras to access control points associated with Cloud Connectors. | Alta Video Cloud |
| 9334 | Issue: You can currently create counting areas across different sites. However, doing so might cause irregularities in your counts. | Alta Video |
| 9153 | Issue: If you disable a rule, the Alarms might continue trigger on clustered systems. | Alta Video |
| 9327 | Issue: If you follow a link to an Alta Video Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Alta Video Cloud deployment, again follow the alarm link to view details of the alarm. | Alta Video Cloud |
| 9117, 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Alta Video deployment, audio snippets might not be synchronized with the video of the event. | Alta Video |
| 8867 | Issue: If a user enables 2FA via their profile, and subsequently an administrator resets that users 2FA, then 2FA is disabled rather than the user being prompted on their next log in to again set up 2FA. Workaround: After the next login, the user can re-enable 2FA, and follow the setup process. | Alta Video |
| 8861 | Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state. Workaround: Refreshing the browser shows the correct access. | Alta Video
|
| 8803 | Issue: If an Alta Cloud Connector was previously added to a DMP deployment before being converted to a Cloud Connector, it is not possible to add it to the cloud deployment. Workaround: Disconnect the Alta Cloud Connector from the DMP deployment before factory-resetting the appliance. See: Reconfigure an Ava Appliance to an Alta Cloud Connector. | Alta Video |
| 8512 | Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Alta Video |
| 6911? | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera. | Alta Video |
| 5253 | Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Video user interfaces. | Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Avigilon Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics. | Alta Video |
