Release notes: Ava video security systems 4.8.1 beta
Last modified:Tuesday April 26, 2022
Learn about new features, fixes and any issues found in testing for the Alta video security systems
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About this release
(back to top)This Ava video security system release includes software for the:
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 4.8.1 | Tuesday April 26, 2022 | Alta Video: 4_8_220425_13271 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.8.1 | Tuesday April 26, 2022 | Avigilon Ava cameras: 4_8_220425_16238 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Video provides the following features
| Feature | Description | Added in version: |
|---|---|---|
| Improved granularity when configuring DMP access to your deployment | When configuring Deployment Management Portal (DMP) access to your Alta Video deployment, you can now define the | 4.8.1 |
| Changes to the process to convert an Alta Cloud Connector into an Alta Cloud Connector for use in on-premise installations | Please contact your Avigilon Alta support representative before configuring an Alta Cloud Connector as an Alta Cloud Connector for use in on-premise installations, See: | 4.8.1 |
| Record audio from your Avigilon Ava cameras | You can now configure your Avigilon Ava cameras to record the audio from the microphones built into each camera. You can also listen to the live audio, or any recorded sounds from Video view. Currently, you can only record the audio from Avigilon Ava cloud-native cameras. The recording of audio from Avigilon Ava cameras is a licensed feature. Speak to your Avigilon Alta partner or sales representative. See: | 4.8.0 |
| LPR information now shown in Map view | View the captured license plate information in Map view. | 4.8.0 |
| Improvements to audit logs | The audit logs now also capture information about IP addresses and session IDs. | 4.8.0 |
| Session management | This release introduces session management to the Alta Video user interface. Session management enables you to see how many people are currently logged into your Alta Video deployment. You can then log out a user from an individual session, or from all sessions.# | 4.8.0 |
| Scalability improvements | As you add more cameras to your Alta Video deployment, you might now see a message prompting you to contact Avigilon Alta Support. The Avigilon Alta Support team can tune the resources available to your deployment to best match your requirements. | 4.8.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version: |
|---|---|---|
| 12359 | An issue where RTSP steaming from some third-party cameras dropped after a short time has been resolved by adding support for non-standard keepalive methods. | 4.8.1 |
| 12276 | An issue where, in some cases, Alta Video tools did not correctly load for non-Administrator users, causing the browser to become unresponsive has been resolved. | 4.8.1 |
| 12259 | An issue where, when adding cameras that have integrated or connected speakers in the | 4.8.1 |
Known issues
(back to top)During testing, we have found the following issues in these software packages.
| Reference | Issue | Software |
|---|---|---|
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 11819 | Issue: Occasionally, when editing the Network interface settings on your Alta Cloud Connector or Alta Cloud Connector, you might see an error. Workaround: If you see this error, refresh the page. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 11454 | Issue: When using an External Viewer, if you don't display the streams for 24 hours or more, when you again try to display the viewer, you are prompted for a new one-time password. This could be due to the computer being shut down, or the browser being closed. | Alta Video |
| 11168 | Issue: If you leave the Alta Video user interface in the background while Alta Video upgrades, when you return to the interface, the icons are missing. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed. | Alta Video |
| 9327 | Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm. | Alta Video Cloud |
| 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 7549 | Issue: When searching from the Video view timeline on Aware Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear. | Alta Video |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. See:
| Alta Video |
| 5253 | Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces. See:
| Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
