Release notes: Ava video security systems 5.0.0 beta
Last modified:Thursday June 16, 2022
Learn about new features, fixes and any issues found in testing for the Alta video security systems
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About this release
(back to top)This Ava video security system release includes software for the
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 5.0.0 | Thursday June 16, 2022 | Alta Video: 5_0_220616_13785 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.0.0 | Thursday June 16, 2022 | Avigilon Ava cameras: 5_0_220616_16806 |
These software packages have been released to the
What's new
(back to top)In this release, Alta Video provides the following features
| Feature | Description | Added in version |
|---|---|---|
| View shared links in browsers on your mobile devices | You can now view shared links from browsers on your mobile devices. For iOS devices, use the Safari browser to view shared links. For Android devices, use the Chrome browser. | 5.0.0 |
| Move frame-by-frame in video playback | When playing back video in Video view, you can now pause the video and step through frame-by-frame either forward or in reverse. | 5.0.0 |
| Record audio from your on-premise Avigilon Ava cameras | In addition to recording the audio from your Avigilon Ava cloud-native cameras, you can now also configure your on-premise Avigilon Ava cameras to record the audio from the microphones built into each camera. You can also listen to the live audio, or any recorded sounds from Video view. The recording of audio from Avigilon Ava cameras is a licensed feature. Speak to your Ava partner or sales representative for more information. See: | 5.0.0 |
| New audio information layer for the timelines | When recording audio from your Avigilon Ava cloud-native cameras, you can now choose to show the audio information layer on your Video view timeline. | 5.0.0 |
| On-premise local storage for video data | You can now back up the video data from your cameras and store it on your own CIFS file system. See: | 5.0.0 |
| Change Avigilon Ava camera network settings from Alta Video | Configure the network settings for your Avigilon Ava cameras from within the Alta Video Devices tool. | 5.0.0 |
| New data retention configuration options | Specify individual retention limits for different types of metadata. For example, you can configure Alarms to be retained for 90 days, but License plate information to be retained for 30 days. | 5.0.0 |
| Automatically detect Avigilon cameras added to Alta Video | When adding new third-party cameras to your Alta Video deployment, Avigilon Alta can now automatically detect if the camera is an Avigilon camera, and configures Alta Video accordingly. | 5.0.0 |
| Define the number of streams available for playback. | You can now configure the number of playback steams that can be viewed simultaneously. Increasing the number of streams could negatively impact the performance of your PC and your local network. | 5.0.0 |
| Improvements to Loitering configuration in Rules | When configuring rules to detect people or vehicles loitering in a camera view, you now have finer control for the loitering period. | 5.0.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 12437 | An issue where, if you configured a line-crossing rule to match the LPR detections on cameras mounted in corridor/portrait mode, the rules did not correctly trigger has been resolved. | 5.0.0 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 13171 | Issue: If you export the footage form an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Alta Video |
| 12292 | Issue: Recorded audio is not being played back from cloud backups. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 11454 | Issue: When using an External Viewer, if you don't display the streams for 24 hours or more, when you again try to display the viewer, you are prompted for a new one-time password. This could be due to the computer being shut down, or the browser being closed. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| 9752 | Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed. | Alta Video |
| 9327 | Issue: If you follow a link to an Aware Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page. Workaround: Once you have logged into your Aware Cloud deployment, again follow the alarm link to view details of the alarm. | Alta Video Cloud |
| 9165 | Issue: If you export video and audio files, or view those files from an external link created from your Aware deployment, audio snippets might not be synchronized with the video of the event. | Alta Video |
| 8018 | Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled. | Alta Video |
| 7983 | Issue: When using Aware Cloud to configure webhooks from Ava Cloud cameras, the $url value is not being included in the webhook. | Avigilon Ava cloud-native cameras |
| 6911 | Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view. | Alta Video |
| 6242 | Issue: When attempting to view live or playback video recorded from Ava Cloud cameras, the playback sometimes stutters and does not progress smoothly. | Avigilon Ava cameras |
| 6232 | Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed. | Alta Video |
| 5406 | Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Aware is ignored, and the stream uses the rotation settings from the camera. See:
| Alta Video |
| 5253 | Issue: The storing of audio from the Ava cameras microphone arrays is enabled by default. Workaround: You can disable the recording and storing of audio for the Ava camera and from the Ava Aware user interfaces. See: | Avigilon Ava cameras |
| 2151 | Issue: If you manually change the IP address of your Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address. Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted. | Avigilon Ava cameras |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
