Release notes: Ava video security systems 5.5.2 beta
Last modified: Thursday December 15, 2022.
Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.
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About this release
(back to top)From 31st December 2022, Avigilon Alta will no longer provide major software and feature updates for standalone on-premises Alta Video deployments. Alta Video deployments are not impacted by this announcement.
Refer to: Migrate your Ava Appliances to Alta Cloud Connectors
- Alta Video and Alta Video video management systems
- Avigilon Ava cameras and Avigilon Ava cloud-native cameras
Installing this release will upgrade Alta Video and Alta Video video management systems, and, if needed to maintain feature compatibility, any Avigilon Ava cameras associated with your deployment.
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video/Alta Video software version 5.5.2 beta | Thursday December 15, 2022 | Alta Video: 5_5_221215_15949 |
| Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 5.5.2 beta | Thursday December 15, 2022 | Avigilon Ava cameras: 5_5_221215_18990 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Improvements to Cloud Storage information | When viewing the Backup status information, you are now shown the status as either | 5.5.2 |
| Support for Avigilon Ava Flex cameras | The new Avigilon Ava Flex cameras have been released for general sale. This version of the Alta Video and Avigilon Ava cameras software includes features specific to the new camera. See: | 5.5.0 |
| Support for new Disruptive Technologies sensor types | Alta Video now supports the new Disruptive Technologies sensors to detect motion, desk occupancy and CO2 levels. See: | 5.5.0 |
| Improved notification banner for administrators | When the Alta Video software updates, a banner is shown to Administrator users, providing a link to the Release Notes. | 5.5.0 |
| Tunnel RTSP streams | To improve interoperability, you can now configure tunneling of RTP media over unencrypted RTSP connections between third-party cameras and Alta Video. | 5.5.0 |
| 802.3ad Link aggregation for Cloud Connector network interfaces | To improve the reliability and availability of your Alta Cloud Connectors, you can now configure link aggregation on the Cloud Connector network interfaces using Link Aggregation Control Protocol (LACP). | 5.5.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 15395 | An issue where, in some rare circumstances, an Avigilon Ava Quad camera might not record due to having no available streams has been resolved. | 5.5.2 |
| 15191 | An issue where a License Plate Recognition rule might not always trigger a configured webhook has been resolved. | 5.5.2 |
| 15107 | An issue where existing | 5.5.2 |
| 15138 | An issue where, when watching exported video clips in some media players, the progress bar was shorter than the actual length of the video clip has been resolved. | 5.5.1 |
| 14875 | An issue where Cloud Connectors could lose connection with the Alta Video Cloud instance has been resolved. | 5.5.1 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 15260 | Issue: The count information returned from the Alta Video API might not be accurate for some deployments. | Alta Video |
| 15242 | Issue: When creating a new deployment from the DMP, you cannot currently enable DMP access. Workaround: The initial user that was created during the deployment creation (or other newly created users with suitable permissions) can enable DMP access. | DMP |
| 15220 | Issue: When Avigilon Ava Flex cameras first enter HDR mode, the contrast is low. The contrast levels improve automatically over time, and do not need any additional user interaction. | Avigilon Ava Flex |
| 15083 | Issue: When an Avigilon Ava Flex is powered up and connects to Alta Video, the sensor values are less accurate and take some time to stabilize. | Avigilon Ava Flex |
| 15052 | Issue: After upgrading or rebooting Avigilon Ava Quad cameras, one or more sources might lose focus. Workaround: After upgrading or rebooting Avigilon Ava Quad cameras, check that the sources are all focused, and if not, trigger a focus from | Avigilon Ava Quad |
| 14822 | Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded. Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information. | Cloud Connectors |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 14122 | Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled. Workaround: Disable Hardware Acceleration from within your browser. See Browsers supported by Alta Video | Viewing station compatibility |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| — | Due to changes we have made to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12738 | Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | Alta Video |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
