Release notes: Ava video security systems 5.6.2 beta

The Avigilon Ava cloud-native cameras and Alta Cloud Connectors now call out to *.motorolasolutions.com to check connectivity.

See:
Domains and ports used by Alta Video

The Avigilon Alta products and documentation are being localized using a phased approach. You can now choose your preferred language for the Alta Video UI, login page, and system-generated emails. Alta Video now supports English, French, German, Italian, and Spanish.

See: Manage language preferences in Alta Video

Avigilon Ava Flex cameras can connect to Alta Video either using Ethernet, or using a Wi-Fi connection.

See:
Configure Alta Video deployment settings,
Ava Flex power and connection options, and
Manage credentials.

Before adding Avigilon Ava Flex cameras to your deployment, the cameras now show they are powered by lighting the white-light illuminator at a low level.

See: Ava Flex adaptive white lighting

In addition to creating rules to notify key personnel when your cameras experience issues such as experiencing an analytics or SD card failure, you can now create rules to notify you when an Avigilon Ava camera enters Recovery mode.

See: Create rules for Camera issues

The concepts of rule activation and rule schedule have been updated. When creating a rule, the schedule contains days of the week and times of day that the rule is active, and separately to this, the whole rule can be activated or deactivated.

See the relevant Create rules for... and Pause a rule topics for more information.

See: Security advisories

Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

In addition, please provide feedback on instances where you believe the quality of the translations could be improved.

Issue: When recording the audio from compatible third-party cameras, the audio levels are not recorded until after the relevant Alta Cloud Connector is rebooted.

Workaround: From the Devices > <camera> > Edit settings > Audio settings dialog, disable the microphone, and then re-enable it.

Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded.

Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information.

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Issue: When adding third-party cameras to Alta Video using the Automatic protocol option, Alta Video might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

• Users of the Alta Video mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Alta Video 5.0.3 and later at a higher volume than before.
• Users of the Alta Video mobile app for Android version 2.9.1 and later will hear the audio recorded from Alta Video 4.9.7 and earlier at a lower volume than before.