Release notes: Alta Video 6.2.1 beta
Last modified: Friday September 15, 2023
- Aware Beta Program
- Avigilon Alta User Research
- About this release
- What's new
- Resolved issues
- Known issues
Learn about new features, fixes and any issues found in testing for the Alta Video security solution
Aware Beta Program
(back to top)The Alta Video Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Alta Video Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To sign up, send a message to AwareBeta@motorolasolutions.com.
Avigilon Alta User Research
(back to top)By joining the Avigilon Alta User Research program, you provide key feedback on the features and design of Alta Video. To find out more about this program, and to sign up, see https://www.avigilon.com/what-is-avigilon-alta-user-research.
About this release
(back to top)Installing this release will upgrade Alta Video video management systems, and, if needed to maintain feature compatibility, any Alta cameras associated with your deployment.
These software packages have been released to the Beta Upgrade Channel:
| Release label | Release date | Software build number |
|---|---|---|
| Alta Video software version 6.2.1 beta | Thursday September 14, 2023 | Alta Video: 6_2_230914_17940 |
| Alta cameras software version 6.2.1 beta | Thursday September 14, 2023 | Alta cameras: 6_2_230914_21563 |
What's new
(back to top)In this release, Alta Video provides the following features:
| Feature | Description | Added in version |
|---|---|---|
| Support for Avigilon Alta H6SL cloud native cameras | The Avigilon Alta H6SL cloud native cameras are undergoing development, and are having incremental updates to improve the feature set and function of these dome and bullet cameras. See: | 6.2.0 |
| Point of sale support | You can now develop and use integrations between point-of-sale (POS) systems and devices and Aware. These integrations allow you to add POS devices to your system, view logs from them, and associate them with cameras. You can search video footage and create rules and alarms for POS events. Aware stores POS data according to your metadata retention settings. See: Point of sale support in Alta Video is still under development. Some features may not work as expected. | 6.2.0 |
| Light mode | Alta Aware now includes both light and dark color schemes for the user interface, to suit your personal preference. See Edit My profile | 6.2.0 |
| Unique Alta Keys now identify Alta cameras | With the expansion of our camera portfolio to included Avigilon Alta H6SL, we now identify cameras with a unique Alta Key. We have updated Alta Video and Alta camera software to reflect this change. For all Avigilon Ava cameras, the Alta Key is the same as the serial number. Future Avigilon Ava cameras will be supplied with a clearly marked Alta Key. When Alta Video requires an Alta Key for an Avigilon Ava camera without a clearly marked Alta Key, use its serial number instead. For updated information on adding Avigilon Ava cameras to Alta Video, see: | 6.2.0 |
| Generic motion sensor support | When adding generic sensors to Alta Video, you can now define them as motion sensors and use motion to trigger rules. See: | 6.2.0 |
| Limit simultaneous camera updates | To help you control bandwidth consumption, you can now limit the number of Alta cameras on each site that simultaneously receive software updates. See Configure deployment bandwidth usage. | 6.2.0 |
| Cloud storage migration | For customers in Australia and North America/Canada that have deployments created before September 2022, your cloud storage is being migrated to your geographic region. For more information, see Alta Video data residency. | 6.2.0 |
Resolved issues
(back to top)These issues have been resolved in this release:
| Reference | Resolution | Resolved in version |
|---|---|---|
| 18184 | Improvements have been made to the low light image quality for Avigilon Alta H6SL cloud-native cameras. | 6.2.1 |
| 18169 | Improvements have been made to the light color theme to increase legibility. | 6.2.1 |
| 18104 | An issue where the value for line crossing counts was incorrect in the downloaded CSV files has been resolved. | 6.2.1 |
| 17559 | An issue where the playback from cloud storage did not perform as well as expected for the x4 and x8 playback speeds has been improved. | 6.2.1 |
Software releases might include minor bug fixes that are not listed in the Resolved issues table.
Known issues
(back to top)During testing, we have found the following issues in these software packages:
| Reference | Issue | Software |
|---|---|---|
| 17994 | Issue: When exporting very long video clips, the duration of the exported video might not match the timeframe set. | Alta Video |
| 17993 | Issue: Exporting video from cloud backups sometimes fails. | Alta Video |
| 17784 | Issue: When manually adding an IP speaker, associated cameras are renamed with the speaker name. | Alta Video |
| 17582 | Issue: When attempting to put an Avigilon Ava Flex camera that is connected over WiFi into ONVIF mode, the IP address might change. | Avigilon Ava Flex |
| 17522 | Issue: When opening multiple external links, you can only download video from the last-opened link. | Alta Video |
| 17464 | Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. | Alta Video |
| 17464 | Issue: Uploading map files in .svg or .svgz formats to Map view is not supported. | Alta Video |
| 16626 | Issue: After a software update, any line-crossing counts might reset to zero. | Alta Video |
| — | Issue: As the localized text in the Alta Video user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design. Email AwareBeta@motorolasolutions.com if you can suggest any improvements for the translations. | Alta Video |
| 16234 | Issue: In some environmental situations, Avigilon Ava Bullet cameras might display some flickering and banding. | Avigilon Ava cameras |
| 16184 | Aware now correctly saves the images used in loitering, line-crossing, and appearance rules. However, for older searches before this issue was resolved, you might need to re-upload the image to use for the loitering, line-crossing, or appearance search. | Alta Video |
| 15566 | Issue: The Counts tool might take some time to update with count data. | Alta Video |
| 14427 | Issue: For the Avigilon Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored. | Avigilon Ava Quad |
| 13925 | Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode. Workaround: Either reposition the camera, or reduce the LED brightness. | Avigilon Ava Flex |
| 13738 | Issue: When adding third-party cameras to Alta Video using the Workaround: If a third-party camera fails to be added correctly, try again using the | Alta Video |
| — | Due to changes to the way audio is recorded and replayed:
| Alta Video mobile app for Android |
| 13171 | Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players. | Alta Video |
| 12274 | Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low. | |
| 12255 | Issue: You cannot currently associate an Avigilon Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Avigilon Ava cloud-native camera with a speaker. | Alta Video |
| 12196 | Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it. | Alta Video |
| 11515 | Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total. | Alta Video |
| 10410 | Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. | Alta Video |
| 10087 | Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used. | Alta Video |
| General | Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. | Alta Video |
