Release notes: Ava video security systems 5.6.0 beta

Last modified: Tuesday January 17, 2023

Learn about new features, fixes and any issues found in testing for the Ava video security systems beta software.

To receive notifications about new software releases and vulnerability advisories, subscribe at Ava Security - Software updates and security advisories.

Aware Beta Program

The Ava Aware Beta Program allows customers and partners to receive pre-release versions of the software containing the latest new features and fixes. As a member of the Ava Aware Beta Program, you have the opportunity to provide feedback on these features and fixes, helping us to drive improvements to the product. To find out more about the Ava Aware Beta Program, and to sign up, see https://www.avasecurity.com/video/aware-beta-program.

About this release

(back to top)

Ava Security no longer provides major software and feature updates for standalone on-premises Ava Aware deployments.

(Ava Aware deployments are not impacted by this announcement.)

See: Migrate your Ava Appliances to Alta Cloud Connectors

  • Ava Aware and Ava Aware video management systems
  • Ava cameras and Ava cloud-native cameras

Installing this release will upgrade Ava Aware and Ava Aware video management systems, and, if needed to maintain feature compatibility, any Ava cameras associated with your deployment.

These software packages have been released to the Beta Upgrade Channel:

Release labelRelease dateSoftware build number
Ava Aware/Ava Aware software version 5.6.0 betaTuesday January 17, 2023Ava Aware: 5_6_230116_16194
Ava cameras/Ava cloud-native camera software version 5.6.0 betaTuesday January 17, 2023Ava cameras: 5_6_230116_19264

What's new

(back to top)

In this release, Ava Aware provides the following features:

FeatureDescriptionAdded in version
Support for additional languages

The Ava Security products and documentation are being localized using a phased approach. You can now choose your preferred language for the Ava Aware UI, login page, and system-generated emails. Ava Aware now supports English, French, German, Italian, and Spanish.

See: Set your preferred language

5.6.0 beta
Filter Aware audit logs by time and date

When viewing Ava Aware audit logs, you can now filter the logs by time and date.

See: View or download Alta Video audit logs

5.6.0 beta
Ava Flex camera power-up mode indicator

When you power an Ava Flex camera that has yet to be added to an Ava Aware deployment, the white-light illuminator is lit at a low level to show that the camera has power.

See: Ava Flex adaptive white lighting

5.6.0 beta
Create rules to notify you when Ava cameras enter Recovery mode

In addition to creating rules to notify key personnel when your cameras experience issues such as experiencing an analytics or SD card failure, you can now create rules to notify you when an Ava camera enters Recovery mode.

See: Create rules for camera issues

5.6.0 beta
Use the API to capture a live snapshot of a video feedUse the /api/v1/devices/{id}/sources/{source}/snapshot API call to generate a snapshot from the analytics steam of your chosen video feed.5.6.0 beta
Enable Wi-Fi connections for your deployment

Ava Flex cameras include the ability to connect to your Ava Aware deployment wirelessly. To use these cameras across Wi-Fi, enable Wi-Fi connections for your deployment.

See: Alta Video Deployment settings, Ava Flex power and connection options, and Manage credentials.

5.6.0 beta
Improvements to the Rules activation period settings

The concepts of rule activation and rule schedule have been updated. When creating a rule, the schedule contains days of the week and times of day that the rule is active, and separately to this, the whole rule can be activated or deactivated.

See the relevant Create rules for... and Pause a rule topics for more information.

5.6.0 beta

Known issues

(back to top)

During testing, we have found the following issues in these software packages:

ReferenceIssueSoftware

Issue: As the localized text in the Ava Aware user interface is added, there may be instances where some English terms still appear in the translated versions, or where the translated text might not correctly fit or align within the user interface design.

In addition, please provide feedback on instances where you believe the quality of the translations could be improved.

Ava Aware
Ava cameras
Ava Cloud Connectors
15802Issue: When using the Search from video object search, results are not being returned between Ava cloud-native cameras and cameras connected to Ava Cloud Connectors. So, when searching for objects detected by an Ava cloud-native camera, no results are returned from cameras connected to a Cloud Connector, and similarly, searching for objects detected by cameras connected to a Cloud Connector are not found on Ava cloud-native cameras.Ava Aware
15784Issue: When searching using the Repeated time frame and User time options, results from time periods outside of those defined might be shown.Ava Aware
15782Issue: On deployments with the Globally limit microphone capabilities configured to Allow recording of audio snippets, you cannot play back the audio snippets that are recorded when a sound event is detected.Ava Aware
15666

Issue: When recording the audio from compatible third-party cameras, the audio levels are not recorded until after the relevant Ava Cloud Connector is rebooted.

Workaround: From the Devices > <camera> > Edit settings > Audio settings dialog, disable the microphone, and then re-enable it.

Ava Aware
15613Issue: For Avigilon Ava 360 cameras, after upgrading to software version 5.6, smaller objects might not be detected by the analytics.Avigilon Ava 360
15578Issue: In some circumstances, Ava Aware might report that Ava Flex cameras are connected over Wi-Fi, when the Ethernet connection is being used.Ava Flex
15566Issue: The Counts tool might take some time to update with count data.Ava Aware
15242

Issue: When creating a new deployment from the DMP, you cannot currently enable DMP access.

Workaround: The initial user that was created during the deployment creation (or other newly created users with suitable permissions) can enable DMP access.

DMP
15083Issue: When an Ava Flex is powered up and connects to Ava Aware, the sensor values are less accurate and take some time to stabilize.Ava Flex
15052

Issue: After upgrading or rebooting Ava Quad cameras, one or more sources might lose focus.

Workaround: After upgrading or rebooting Ava Quad cameras, check that the sources are all focused, and if not, trigger a focus from Devices > <camera> > Edit settings > Focus for each affected source.

Ava Quad
14822

Issue: when adding a new Cloud Connector as a secondary node to an existing Cloud Connector group, it is not automatically upgraded.

Workaround: Either manually upgrade the newly added Cloud Connector, or wait for the next system upgrade before adding devices to the Cloud Connector group. See Claim your Alta Cloud Connector for more information.

Cloud Connectors
14427Issue: For the Ava Quad camera, you can configure the IR settings for each source, when they should be per device. This means that whichever source you use to make the final IR configuration settings is the one that is used, and the settings for the other sources are ignored.Ava Quad
14122

Issue: You might observe glitching in Video view if the viewing station includes an Intel(r) Iris(R) Xe GPU, and your browser has Hardware Acceleration enabled.

Workaround: Disable Hardware Acceleration from within your browser. See Browsers supported by Alta Video

Viewing station compatibility
13925

Issue: If the Flex LED brightness is turned up, and the camera is placed close to a reflective surface, then the camera may oscillate between day and night mode.

Workaround: Either reposition the camera, or reduce the LED brightness.

Ava Flex
13738

Issue: When adding third-party cameras to Ava Aware using the Automatic protocol option, Ava Aware might not be able to successfully add the camera.

Workaround: If a third-party camera fails to be added correctly, try again using the Onvif protocol option.

Ava Aware
Due to changes we have made to the way audio is recorded and replayed:
  • Users of the Aware mobile app for Android version 2.9.0 and earlier will hear the audio recorded from Ava Aware 5.0.3 and later at a higher volume than before.
  • Users of the Aware mobile app for Android version 2.9.1 and later will hear the audio recorded from Ava Aware 4.9.7 and earlier at a lower volume than before.
Aware mobile app for Android
13171Issue: If you export the footage from an alarm that includes audio, the clip might stutter when switching between uninteresting and interesting video on some video players.Ava Aware
12738Issue: If you have a map in Map view that includes inactive cameras, heatmaps might be the positioned incorrectly on the map.Ava Aware
12274Issue: If you export a video clip that includes audio recordings, the volume of the audio is very low.Ava Aware
12255Issue: You cannot currently associate an Ava camera connected to one Cloud Connector with a third-party camera with inbuilt or connected speaker attached to another Cloud Connector, or associate an Ava cloud-native camera with a speaker.Ava Aware
12196Issue: In some circumstances, a camera may lose its overlay settings during an upgrade and the overlay might not show until you have toggled it off and then re-enabled it.Ava Aware
11515Issue: When you edit any of the counts, for example, to add a new camera to an existing counts area, when you save the changes, the counts are briefly set to 0, before displaying the correct counts total.Ava Aware
10410Issue: When you export video that includes footage that switches from one resolution to another, there is a small gap between the sections of video. Ava Aware
10087Issue: When you apply a maximum streaming quality to cameras connected to an Ava Cloud Connector, the setting is ignored, and the maximum available resolution is used.Ava Aware
General Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Aware video management system, these incompatibilities might impact the accuracy of the Ava analytics. Ava Aware