Release notes: Ava video security systems 4.1.3 beta

Last modified: Tuesday August 24, 2021.

Learn about new features, fixes and any issues found in testing for the Alta video security systems beta software.

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About this release

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This Ava video security system release includes software for the:

  • Alta Video and Alta Video video management systems
  • Avigilon Ava cameras and Avigilon Ava cloud-native cameras

Table 1 – Software release details

Release labelRelease dateSoftware build number
Alta Video/Alta Video software version 4.1.3 betaTuesday August 24, 2021.Alta Video: 4_1_210823_11211
Avigilon Ava cameras/Avigilon Ava cloud-native camera software version 4.1.3 betaTuesday August 24, 2021.Avigilon Ava cameras: 4_1_210823_14113

These software packages have been released to the Beta Upgrade channel.

What's new

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In this release, Alta Video provides the following features:

Table 2 – New features in these releases

FeatureDescriptionAdded in version:
Cloud Connector updates

You can now log in to your Cloud Connectors using a local user account.

See:
Local Alta Cloud Connector user interface
Manually generate new credentials for your Cloud Connector
Log into your local Cloud Connector user interface

4.1.1 beta
Automatic rotation of Avigilon Ava camera passwords

For your Avigilon Ava cameras connected to your Alta Cloud Connectors, you now have options for setting your camera credentials.

See:
Configure credential options for your Ava cameras
Log into the Alta camera local user interface

4.1.1 beta
Cloud Connector updates

Improvements and updates have been made to the Alta Cloud Connector software. These include being able to define where a webhook is sent from — either from the cloud, or from the device (Cloud Connector or camera).

See:
Create webhooks to send Alta Video notifications

4.1.0 beta
Alta Video Camera Proxy

A new version of the Avigilon Alta Alta Video Camera Proxy is now available.

The Alta Video Camera Proxy includes support for two-factor authentication (2FA), Alta Cloud Connectors and clustered systems.

See:
Alta Video Camera Proxy
Use the Alta Video Camera Proxy to access third-party cameras

4.1.0 beta
Configure rules to trigger as Events or Alarms

You might not want an alarm raised each time a rule triggers. You can now configure Rules to raise an event, rather than an alarm.

See:
Events tool
How to: Review Events created by Alta Video
Create rules for appearance
Create rules for line-crossing
Create rules for loitering
Create rules by importing from search history
Create rules for Counts
Create rules for anomaly detections

4.1.0 beta
Filter your list of alarms

You can filter the list of alarms to only show those for which you are included in the Pop-up or Email options in the rule configuration.

See:
How to: Review Alarms created by Alta Video

4.1.0 beta
Create counting rules for vehicle types

You can now create Counts rules by vehicle type (2 wheeled, Small/Medium vehicle, Large vehicle, or Unknown type).

See:
Create live counts of objects in view
Create counts of objects that cross a line

4.1.0 beta
Temporarily disable a rule

There may be situations where you do not want a rule to trigger. You can now temporarily disable a rule for a defined time period.

See:
Pause a rule

4.1.0 beta
New audio anomaly type and updates to anomaly settings

The new audio anomaly model includes detection of unusual levels of sound in the areas around your Avigilon Ava cameras. These detections are shown in the Events | Anomalies page.

You can now configure the Anomaly Detection Settings for your Avigilon Ava cameras to include the Audio detection models.

See:
Configure anomaly settings for your cameras

4.1.0 beta
Nedap access control integration

You can integrate your Alta Video video management system and Nedap access control systems.

See:
Alta Video integration with Nedap AEOS

4.1.0beta
Pan/Tilt/Zoom (PTZ) for multisensor devicesYou can now control the (PTZ) settings for the individual sources of multisensor cameras.4.1.0beta
Changes to audit logs

The Alta Video 4.1.0 release adds new categories of information in the audit logs. You can also download the Audit logs.

See:
View or download Alta Video audit logs

4.1.0beta
Changes in the Users page

Improvements to the Users page include the addition of more information, and an easier way to see the permissions and 2FA settings for each user group.

See:
Users tool

4.1.0beta

Resolved issues

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These issues have been resolved in this release:

Table 3 – Issues resolved in these releases

ReferenceResolutionResolved in version:
Ava—531 A vulnerability has been resolved in Alta Video. 4.1.3 beta
9853An issue where, in some situations, it was impossible to convert an Alta Cloud Connector into an Alta Cloud Connector has been resolved.4.1.2 beta
9830An issue where, after logging into your Alta Cloud Connector using the local user account, the user interface took some time to update with information relating to your system has been resolved.4.1.2 beta
9577An issue where, in some circumstances, your might not see the live timeline activities from cameras connected to different cluster groups has been resolved. 4.1.2 beta
9468An issue where you could not add cameras to access control points associated with Cloud Connectors has been resolved.4.1.2 beta
9334An issue where you could create counting areas across different sites, leading to irregularities in your counts has been resolved.4.1.2 beta
9153An issue where, on clustered systems, disabled rules continued to trigger has been resolved.4.1.2 beta
8867An issue where, if a user enabled two factor authentication (2FA) for their profile, and subsequently an administrator reset that users 2FA, then 2FA is disabled rather than the user being prompted on their next log in to again set up 2FA has been resolved.4.1.2 beta
9889An issue where, when selecting the 123 Counts info layer from the maximized Devices page, the timeline was not updated with counts information has been resolved.4.1.1 beta
9855An issue in Alta Video version 4.1.0 where you were unable to log into your Cloud Connectors using their local user accounts has been resolved.4.1.1 beta
9838An issue where bounding boxes were not being displayed correctly after a rule ended has been resolved.4.1.1 beta
9827An issue where an Compact Dome camera was recording and triggering rules when set to inactive has been resolved.4.1.1 beta
9809An issue where, on the Alta Video user interface for Avigilon Ava Dome cameras, the auto-rotation controls did not properly display or function has been resolved.4.1.1 beta
9797An issue where you could not use two-factor authentication (2FA) to log into your Alta Cloud Connector has been resolved.4.1.1 beta
9791An issue where, occasionally, when you attempted to download audio snippets, no sound files were downloaded has been resolved.4.1.1 beta
9763The Alta Video user interface has been updated to remove the Forgot password option when using rotating local user account credentials.4.1.1 beta
Ava—507 A vulnerability has been resolved in Alta Video. 4.1.0 beta
Ava—504 A vulnerability has been resolved in Avigilon Ava cameras. 4.1.0 beta
9709

An issue where the Alta Video Camera Proxy did not support two-factor authentication (2FA) has been resolved.

Download the latest version of the Alta Video Camera Proxy for your operating system:

See:
Use the Alta Video Camera Proxy to access third-party cameras

4.1.0 beta
9514An issue where the Timeline zoom bar was not working has been resolved.4.1.0 beta

Software releases might include minor bug fixes that are not listed in the Resolved issues table.

Known issues

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During testing, we have found the following issues in these software packages.

Table 4 – Known issues found in these releases

ReferenceIssueSoftware
9800Issue: If you attempt to temporarily disable a System rule, the settings are not correctly applied, and the rule continues to generate notifications when triggered.Alta Video
9773Issue: If you change the Device group for a camera, the camera is disconnected until the page is refreshed.Alta Video
9752Issue: When you attempt to download the Audit log files, you can successfully download All audit logs, but if you attempt to download Recent files or Older than files, it shows as Failed.Alta Video
9744Issue: When you attempt to download the diagnostic information from a Cloud Connector, the user interface log files download, but the back end information shows Failed.Alta Video
9471

Issue: The quality of the audio is sub-optimal when listening back from an audio alarm.

This does not impact the quality of downloaded audio snippets.

Alta Video
9327

Issue: If you follow a link to an Alta Video Cloud alarm, if you need to log in using SSO, you are taken to the Dashboard, rather than to the Alarms page.

Workaround: Once you have logged into your Alta Video Cloud deployment, again follow the alarm link to view details of the alarm.

Alta Video Cloud
9117, 9165Issue: If you export video and audio files, or view those files from an external link created from your Alta Video deployment, audio snippets might not be synchronized with the video of the event.Alta Video
8861

Issue: If you grant user access via the Deployment Management Portal (DMP) for a defined period of time, at the end of that time, access is denied as expected, but the notification is not updated to show the change of state.

Workaround: Refreshing the browser shows the correct access.

Alta Video

 

8512Issue: In some circumstances, you might not see the alarm bars for ended alarms in the timeline.Alta Video
8018Issue: In some circumstances on a clustered deployment, if you set up a line-crossing rule on one site, and enable it from another site, when the rule triggers and you acknowledge the alarm as False, the alarm is seen on the first site, but not on the site from where it was enabled.Alta Video
7983Issue: When using Alta Video Cloud to configure webhooks from Avigilon Ava cloud-native cameras, the $url value is not being included in the webhook.Avigilon Ava cloud-native cameras
7549Issue: When searching from the Video view timeline on Alta Video Cloud, when you click the forward or back 1 second icons, the video pauses and the bounding boxes disappear.Alta Video
6911Issue: If you set a dewarped panoramic view in Video view, and then move to another Aware tab, occasionally, when you return to Video view, the panoramic view resets to Globe view.Alta Video
6242Issue: When attempting to view live or playback video recorded from Avigilon Ava cloud-native cameras, the playback sometimes stutters and does not progress smoothly.Avigilon Ava cameras
6232Issue: When using the delete recordings function to delete all recordings including bookmarks, all the video and metadata are deleted, but the bookmark items themselves are not removed.Alta Video
5406

Issue: When requesting an RTSP stream, any camera view rotation that has been configured in Alta Video is ignored, and the stream uses the rotation settings from the camera.

See:
Local RTSP streams

Alta Video
5253

Issue: The storing of audio from the Avigilon Ava cameras microphone arrays is enabled by default.

Workaround: You can disable the recording and storing of audio for the Avigilon Ava camera and from the Alta Video user interfaces.
See:
Set Alta camera settings locally and
Change camera settings in Alta Video

Avigilon Ava cameras
2151

Issue: If you manually change the IP address of your Avigilon Ava camera, you are not given any warnings that this will break contact with the camera, and you are not redirected to the new address.

Workaround: After changing the IP address of your camera, manually browse to the new IP address after the camera has rebooted.

Avigilon Ava cameras
GeneralIssue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Alta Video video management system, these incompatibilities might impact the accuracy of the Avigilon Alta analytics.Alta Video