Release notes: Ava Aware 1.4

Last modified: Friday July 24, 2020.

Learn about new features and any issues found in testing for the Ava Aware software 1.4.

About this release

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The Ava Aware software provides the features for your Ava video security systems.

Table 1 – Software release details

Release labelRelease dateSoftware build number
Ava Aware video management system software
version 1.4
(Released to the Stable Upgrade channel)
January 30, 2020Ava Aware: 200130_04803

Table 2 – Previous software release details

Release labelRelease date Software build number
Ava Aware video management system software
version 1.3
(Released to the Stable Upgrade channel)
January 14, 2020Ava Aware: 191218_04435
Ava Aware video management system software
version 1.3
(Released to the Beta Upgrade channel)
December 19, 2019Ava Aware: 191218_04435
Ava Aware video management system software
version 1.2
(Released to the Beta Upgrade channel)
December 5, 2019Ava Aware: 191205_04282
Ava Aware video management system software
version 1.1.1
November 15, 2019Ava Aware: 191115_04099
Ava Aware video management system software
version 1.1
November 14, 2019Ava Aware: 191114_04084
Ava Aware video management system software
version 1.0
October 31, 2019Ava Aware: 191030_03905
Ava Aware video management system software
version 1.0 RC1
October 25, 2019Ava Aware: 191024_03824

What's new

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This release includes the Ava Security Ava Aware video management system 1.43 software. In this release, Ava Aware provides the following features.

Table 3 – New features — Ava Aware video management system software release

FeatureDescriptionAdded in
Objects in view counting

Building on the basic object counting (available from Ava Aware 1.2), Live object counting counts all the people and vehicle objects in the view of a camera, or in the view of selected groups of cameras.

See: Create live counts of objects in view

Ava Aware 1.4
Line crossing counting

Configure areas with line crossing rules, to count the number of people entering and leaving areas.

See: Create counts of objects that cross a line

Ava Aware 1.4
Download count information as .csv

Download the count information from either your Objects in view counts or Line crossing counts as comma separated variable files.

See: Download historic object count information

Ava Aware 1.4
Carry out quick searches from Video view and Map view

You can now search for objects directly from the Video view or Map view tools.

See: How to: Quick search from Video view,
Quick search from Map view

Ava Aware 1.4
Ava cameras installationTo install Ava cameras, you do not need to preconfigure credentials.Ava Aware 1.4
Configure Advanced Field of View cones in Map view

To improve the accuracy of object placement in Map view, configure Advanced Field of View for your cameras.

See: Set camera fields of view

Ava Aware 1.4
Search for audio detections

Search for audio detections that have been logged by Ava Aware.

See: Search for audio detections from Avigilon Ava cameras

Ava Aware 1.4
Automatic updates for Ava Aware

Configure automatic updates for your Ava Aware video management system.

Ava Aware 1.4
Backup and Restore Ava Aware from vcloud

Backup your Ava Aware configurations to vcloud. When needed, select the appropriate backup to restore to Ava Aware.

Ava Aware 1.4
Audio support for Ava cameras

The Ava cameras range of devices include audio analytics and detection. This release adds support in Ava Aware for Audio Rules, showing the audio events on Map view.

The microphones are part of the cover of the Ava cameras; if the cover is not correctly fitted, the Ava camera cannot receive or process audio.

See: Create rules for sound detection

Ava Aware 1.3
Improvements to timelines

The visual design and work-flows for the timelines have been updated.

See: View live video or play back recorded video

Ava Aware 1.3
Link to Ava Security docs added to the Ava Aware user interface

You can now link directly from the Ava Aware user interface to the Ava Security docs documentation portal.

You are routed to the correct documentation portal; either the main https://docs.video.ava.uk portal if your Ava Aware is on the stable track, or to https://beta.docs.video.ava.uk if your Ava Aware is on the beta track.

We recommend that you only use the Beta upgrade channel for test systems. All productions systems must be on the Stable upgrade channel.

Ava Aware 1.3
Supportability improvementsTo enable the Support team to better support your Ava Security products, improvements have been made the log files created by Ava Aware, including adding timestamps to the log bundles, and introducing variable packet capture (pcap) capture lengths.Ava Aware 1.3
Updates to the line-crossing algorithm

To improve the accuracy of the line-crossing detection, changes have been made to the algorithm used for these detections.

See: How Alta Video detects line-crossing events
Create rules for line-crossing, and
Search for line-crossing

Ava Aware Beta 1.2
Enhancements to the Video view

This release combines the live and playback features into a single pane.

You can also now choose to view bounding boxes on objects (people, and/or vehicles) detected by the Ava Security analytics, and display a count of people and vehicles.

See: View live video or play back recorded video,
Enable additional information in Video view, and
Enable basic object counting in Video view

Ava Aware Beta 1.2
Option to delete data for a camera

The ability to delete the data from a specific camera, perhaps in response to a privacy compromise or a breach of regulations, has been added into the Ava Aware software.

See Delete recordings from a camera

Ava Aware Beta 1.2
Improvements to the Alarms tool

The way that the Alarms tool handles long lists has been improved. Additionally, you can now use advanced search to more easily find specific alarms.

See:Alarms tool
How to: Review Alarms created by Alta Video

Ava Aware Beta 1.2
Support for webhooks

Ava Aware 1.2 introduces the ability to configure webhooks to enable Ava Aware to sent alerts using the communication or messaging tools of your choice.

See: Create webhooks to send Alta Video notifications

Ava Aware Beta 1.2
Tools to enable a camera to be easily swapped

In the event of a camera failing, Ava Aware now includes options to replace the camera, synchronize the video from the original camera, and to add the new camera on the Video view and Map view.

See: Swap out a broken camera in Alta Video

Ava Aware Beta 1.2
Area masking for analytics

You can now define areas of a view where analytics should not be run.

See: Define areas without analytics

Ava Aware Beta 1.2
Visual indication for upgrade statusWhen upgrading the Ava Aware software, you are now shown a progress indicator so you can monitor the progress of the downloading and installing of the Ava Aware upgrade package.Ava Aware Beta 1.2
Map view now includes a timelineAva Aware now includes a timeline on Map view.Ava Aware Beta 1.2
Improved logging featuresThis release includes improvements to the way information about the health of your Ava Aware video management system and your cameras are collected.Ava Aware Beta 1.2
User permissions

This release introduces fine-grained access permissions, so that you can define roles and decide which permissions are assigned to each role.

Using this feature, you can now define access on a per-site basis.

See: Users tool

Ava Aware 1.1
Assign roles to sites or camera groups

From this release, you can apply a specific role to a group of users for specific sites or camera groups. This enables you, for example, to create an administrator role just for devices within a single office or region.

See: Users tool

Ava Aware 1.1
Improved Ava Aware logging

Error logging has been improved so that more information useful in diagnosing issues is captured in the log files.

See: Download log bundles from your Alta Video deployments

Ava Aware 1.1
Improved NTP settings

You can now configure multiple NTP servers for use by your Ava Security clusters, server groups, and servers.

Ava Aware 1.1
Improvements to Map view

You can now use Map view to track vehicles in the field of view of your cameras.

The choices of icons you want displayed on Map view has also improved.

See: View additional information on your Map view

Ava Aware 1.1
Improved search options

This release includes improvements to the search bar used in the Devices tool, and Video view. These search bars now include a filter option enabling you to search for detailed information, for example, the Manufacturer, or the IP address of a camera.

See: Devices tool

Ava Aware 1.1
Improved user interface feedback for camera stream and analytics

If Ava Aware does not receive suitable video streams from the cameras connected to it, the analytics might be degraded or not available. This release provides better feedback to users in this situation.

See: Alta Video Video stream requirements

Ava Aware 1.1
Video stream rotation

To maintain compatibility with the widest possible number of third-party cameras, Ava Aware can now rotate the video being supplied from the camera, to ensure the correct image orientation when displayed in Video view.

See: Adjust camera video parameters from Alta Video

Ava Aware 1.1
Ava camera support

This Ava Aware release includes features to upgrade the camera software from Ava Aware. You can also use the manual and auto-focus controls in Ava Aware to change the Ava camera focus.

See: Devices tool

Ava Aware 1.0
Clustering of Ava Cloud Connectors

Create clusters of Ava Cloud Connectors that work together to provide multi-site coverage.

Ava Aware 1.0
First time experienceSee important information about the Ava video security systems the first time you log into Ava Aware.

Ava Aware 1.0

Retention period improvementsThe settings to enable you to better configure how your video is stored and retained have been improved.

Ava Aware 1.0

New Firmware available notifications Administrator users are notified when new versions of the Ava Aware firmware are available.

Ava Aware 1.0

Camera credentials improvementsYou can now add notes to each set of camera credentials.

Ava Aware 1.0

Digitally-signed exportsWhen you export video and metadata, the files are digitally-signed (watermarked) so that you can prove they have not been tampered with.

Ava Aware 1.0

Encryption of exported filesWhen you export video or metadata, or send links to recorded video, you can choose to apply AES-256 encryption so that only those authorized can view the recordings.

Ava Aware 1.0

Secure LDAPUse secure LDAP when importing users using your LDAP servers.

Ava Aware 1.0

Improved recording controls

You can set the recording quality for important and unimportant occurrences based on specific values for resolution and frame-rate.

Ava Aware Beta 3
vcloud features

Enable Remote access to your Ava Aware software, to access, manage and view video remotely.

Also, Link sharing (introduced in Ava Aware Beta 2) can now be accessed remotely via the Ava Cloud.

Ava Aware Beta 3
User interface for panoramic cameras

Use the new user interface options to view panoramic cameras using different methods of dewarping the image seen from the camera.

Ava Aware Beta 3
More Video view Playback layout choices

From the Video view Playback layouts, you can now select 1 & 5, 3 x 3, or 4 x 4 layouts.

Ava Aware Beta 3
H.265 playback transcoding

Ava Aware now provides support for Axis cameras that use High Efficiency Video Coding (H.265) to allow recording using H.265 compression. Ava Aware transcodes the stored stream into H.264 for playback from the Ava Aware user interface.

Ava Aware Beta 2
System level alerts

This release introduces system level alerting, informing users of important system events, such as Ava Aware starting up, being shut down and being upgraded.

Ava Aware Beta 2
Vivotek protocol support

Native support for Vivotek cameras is now included.

Ava Aware Beta 2
More Video view live video layout choices

When viewing live camera feeds in Video view, you can now select from the existing 2 x 2 or 1 & 3 layouts, or use the new 1 & 5, 3 x 3, or 4 x 4 layouts.

These new layouts only apply to watching live feeds. To maintain the quality you need for detailed analysis in playback view, choose either the 2 x 2 or 1 + 3 layout.

Ava Aware Beta 2
Link sharing

From Video view playback, the Search tool, or Alarms, you can now create and share links to video clips. When the recipient receives the link, they can access the relevant video clip using direct network access to Ava Security Ava Aware.

Ava Aware Beta 2
Ava Aware Appliances tool — Backup and Restore

Back up your Ava Security configurations, and restore them to recover your Ava Security Ava Cloud Connector to a known working state.

Ava Aware Beta 1
link local address

If, when you have your Ava Cloud Connector configured to operate in DHCP IP Mode, if DHCP fails, the server now falls back to using the link local address (as specified in RFC 3927).

Ava Aware Beta 1
Ava Aware Map view

Map view improves the timeline, making it easier to identify when alarms and events occur.

Ava Aware Beta 1
Ava Aware Devices tool

The Devices tool includes improvements to the user interface for the timeline.

Usability improvements have been made to the Configuration and Credentials work-flows.

Ava Aware Beta 1
Anomaly detection

The anomaly detection in Ava Aware Beta 1 has been updated to include detections relating to the 'time of day' and 'day of week'.

Anomalies now also trigger events in the Alarms tool.

Ava Aware Beta 1
Ava Cloud Connectors

The first-time configuration work-flow simplifies setting up your Ava Cloud Connectors.

Ava Aware Alpha 3
User interface

This release includes the addition of tooltips to help identify the icons used in the user interface.

Ava Aware Alpha 3
Search tool

Improvements to the Search tool include a new timeline design, and similarity search for vehicles.

Ava Aware Alpha 3
Devices tool

Improvements to the Add Devices work-flow. When configuring new cameras, there are now user interface elements to allow the trusting of camera certificates.

Ava Aware Alpha 3
Ava Aware Settings

Users can now edit their own profile, and change their password.

Ava Aware Alpha 3
Anomaly detection

This release now includes background anomaly training.

This is training only, anomalies do not trigger alarms or alerts in this release, and there are no configuration options available.

Ava Aware Alpha 3
Video view Playback

Improved exporting of video clips from the Video view Playback.

Ava Aware Alpha 2
Sites and Map view merged

From Map view, you can now add floorplans and position camera and other icons. This change makes setting up the Map view more streamlined.

Ava Aware Alpha 2
Updates to the Search features

The Search tool has been updated with new similarity search features, and with the new export from search features.

Ava Aware Alpha 2
Configuration of email server

This release provides the ability to configure Ava Aware to communicate with an email server, so that Ava Aware can send email notifications.

Ava Aware Alpha 2
Rules tool

Rules can now be configured to send email messages as an action.

You can now import information from the Search history, to quickly define a new rule.

Ava Aware Alpha 2
Devices tool

The Devices tool now automatically detects available camera protocols and uses the appropriate protocol.

Ava Aware Alpha 2
Dashboard

The Ava Aware Dashboard provides a convenient place in the user interface to access all the tools and features of your Ava Security Ava Aware software.

See Alta Video web app overview for more information.

Ava Aware Alpha 1
Devices

Add, configure, and manage your cameras from the Devices tool.

Create camera groups to help you organize your cameras in meaningful ways (by site, by floor, by wing) that are relevant to the areas you are protecting.

Use configuration profiles to apply common settings relating to the video quality, recording strategy and retention policies, and easily apply them to cameras in your installation.

Preview each of your cameras, to verify that you have chosen the correct camera when making adjustments.

For the proof of concept program, use passive mode to use your existing cameras in parallel between the Ava Security video management system, and your existing VMS, without having to change camera profiles or other parameters.

Using existing cameras in passive mode might lead to some reduction in video quality or accuracy of analytics, as the cameras are not optimized for use with the Ava Securityvideo management system.

See Devices tool for more information.

Ava Aware Alpha 1
Appliances

TheAva Cloud Connectors can be configured to connect to one or two networks, and can be configured to use either static addressing, or DHCP. Use the provided tools to set the Ava Cloud Connector hostnames.

Set up the certificates that you need to control access to your Ava Security video management system, either using self-signed certificates, or generate certificate signing requests and then upload the signed certificates to your Ava Cloud Connectors.

Ava Aware Alpha 1
Video view

The Video view provides the mechanism to monitor your connected cameras.

Create and save the layouts and views that best suit your environment and your operators.

Preview each camera before dragging it to the Video view to pin it in your chosen location.

Use dynamic rotations so that the Ava Security analytics shows the camera views with the most interest, or set up manual rotations to pin several cameras to a single pane, and rotate through them.

See Video view for more information.

Ava Aware Alpha 1
Playback

From the Video view, use Playback to review the feeds from your cameras. With anomalies and events shown in the timeline, you can easily pin-point the areas of interest.

Maximize the pane you are viewing, and use the digital pan and zoom to see the detail you need. Adjust the playback speed and direction to view and find exactly what you are looking for.

When you have found the video clip you need, export one or more clips for use as evidence.

See Video view for more information.

Ava Aware Alpha 1
UsersUsers

Add and remove Users from the Ava Aware user interface, and select the roles (either Administrator or Operator) for each user.

See Users tool for more information.

Ava Aware Alpha 1
Sites

Upload your floor plans and site maps to the Sites tool, so that Ava Aware can display the Map view of your site.

Add the locations of your cameras, together with their fields of view, to enable Smart Presence in Map view. Also add important details, for example, the locations of fire exits, first aid equipment, and fire extinguishers.

Link several site maps so that you can move between one area and another in Map view.

From the Alpha 2 release, the Sites features are now found in the Map view tool.

Ava Aware Alpha 1
Map view

In Map view, click a camera icon to preview its feed, and see where people are on your site, and track them within the view of a single camera.

See Map view for more information.

Ava Aware Alpha 1
Rules

Create Rules for people and for vehicles, including rules for appearance, line crossing and loitering.

Set areas of interest on your camera views, and define the schedules when each rule is active. (For example, you might configure a rule to only be active outside of your standard working hours for your site.)

Choose to be notified when rules are triggered, and have alarms pop up in the user interface when they are triggered. You can also configure your rules so that they have to be acknowledged by your operators in order to dismiss them.

See Rules tool for more information.

Ava Aware Alpha 1
Search

Create Search for people and for vehicles, including searching for appearance, line crossing and loitering.

Select the cameras of interest, and set areas of interest on your camera views and define the times within which you are searching. When you find results that are of interest, use the Similarity search tools to further refine your search.

See Search tool for more information.

Ava Aware Alpha 1
Alarms

View the list of Alarms that have been triggered either by the Ava Security analytics or by the rules you have created. Choose individual alarms or events to see the details, including video playback in the details sidebar.

If configured, you can require that alarms and events are acknowledged by your Operator, ensuring that they are not missed. You can also view and add to the logs and comments for each alarm or event.

Maximizing the alarm or event opens the combined video and map view, showing the detail and the location of the event. You can then choose to export evidence from the maximized alarm or event.

See Alarms tool for more information.

Ava Aware Alpha 1

Resolved issues

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These issues have been resolved:

Table 4 – Resolved issues

ReferenceResolutionResolved in
3240An issue where deleting cameras from Ava Aware was not reflected in Map viewhas been resolved.Ava Aware 1.4
2662An issue where the Ava Aware user interface repeatedly warned about degraded analytics being detected has been resolved.Ava Aware 1.4
2316An issue where Ava Aware was limited to only maintaining a list of the last 100 alarms and events has now been resolved. The user interface now shows results in a paged layout.Ava Aware 1.3
2818An issue where, when viewing Video view, if you moved to another browser tab and then returned to the Ava Aware tab, all thumbnail views froze, and no video was displayed has now been resolved.Ava Aware 1.1.1
2768An issue where renaming a map in Map view caused all the cameras to appear to be removed from the map until you manually refreshed the browser has been resolved.Ava Aware 1.1.1
2584An issue where Ava Aware intermittently lost connection to the Ava Security remote access vcloud service has been resolved.Ava Aware 1.1
2537An issue where existing Map view thumbnails were displayed in low resolution after upgrading the software from Ava Aware Beta 3 to Ava Aware 1.0 has been resolved.Ava Aware 1.1
2526Issues where temporary stream conditions from some third-party cameras caused Ava Aware to incorrectly report warnings even though analytics were functioning correctly have been resolved. Ava Aware 1.1

2404, 2582

An issue where, if you attempted to export or link less than four camera views, the export or link did not work has been resolved.Ava Aware 1.1
2499An issue where Ava Aware incorrectly calculated time based on UTC rather than local time has been resolved.Ava Aware 1.1
2259An issue where, when playing back video from some higher resolution cameras, the video intermittently stopped, paused, and then start playing again has been improved.Ava Aware 1.1
1320An issue where, after setting a new hostname, a restart was required, but there were no notifications in the user interface, has now been resolved.Ava Aware 1.1
2547An issue where, on upgrading from Ava Aware Beta 2 to Ava Aware 1.0 RC1 without first upgrading to Ava Aware Beta 3, resulted in you being unable to view Devices or to view or search video due to the user permissions being incorrectly updated, has been resolved.Ava Aware 1.0
2500An issue where, when using the Date & Time setting in Rules, the time was incorrectly set has been resolved.Ava Aware 1.0

Known issues

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During testing, we have found the following issues in these releases.

These software versions have been extensively tested on the Microsoft Windows 10 operating system, using the Chrome browser.

Table 5 – Known issues — Ava Aware video management system

ReferenceIssue
3753

Issue: When configuring line crossing counts, if the line is drawn to the edge of the camera view, the line sometimes disappears when you attempt to edit the line position.

Workaround: Ensure that you do not draw the line crossing lines right to the edge of the camera view.

3748Issue: On occasion, the Ava Security analytics might briefly detect a single object as multiple objects. If this situation occurs near a line crossing count, the count could trigger on the erroneous multiple objects, leading to an incorrect count being shown.
3708Issue: When carrying out similarity searches, if you have many results and add and remove thumbnails, the user interface can become unresponsive, with spinner icons displayed instead of video.
3646Issue: On somethird-party PTZ cameras, Ava Security Ava Aware does not recognize and calibrate the zoom features.
3467Issue: If you save a video view, but do not make it public at this time, you are unable to later edit the settings to make the view public.
3398

Issue: If you only have one Ava Aware user set up, and you move that user into a new User group that has no permissions, you will be signed out of Ava Aware, and then will be unable to make any changes to users or permissions.

Workaround: Ensure that you always have at least one Administrator user that has full permissions.

2477

Issue: When you have configured several Ava Cloud Connectors as a cluster, any pop-up notifications that should appear for each cluster node are only shown on the master appliance.

Workaround: All alarms and events are correctly listed in the Alarms & Events dialog.

1264, 1881

Issue: In certain testing environments, especially in smaller rooms where low lighting levels, shelving, rack-systems, cables, and other hard edges are in close proximity to the cameras, the Ava Security software might display false vehicle detections.

266Issue: In clustered Ava Cloud Connector installations, you cannot export video from clustered nodes.
General

Issue: If third-party cameras do not support the multiple streams or the GOP profiles required by the Ava Security Ava Aware video management system, these incompatibilities might impact the accuracy of the Ava Security analytics.